I had booked Rosemary Cottage for three weeks for my son and I. The third week I cancelled.
The crockery was filthy. Mugs with dirty stains, the canisters were disgusting, pots and pans were covered in rust and one towel had blood and brown stains!. Further more, whilst my son was showering upstairs, I was watching TV downstairs when suddenly...
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We appreciate that cleaning errors can be made and as with any property, there are occasions when emergencies occur and a rapid response is required. In this case the housekeeper arrived, with the cleaner within 90 minutes of the first phone call. However, her offer to re-clean the cottage was turned down. There was a small rust mark (5p size)...
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