3700 Sandpiper Road Virginia Beach, VA
Condo A404 Oceanfront
My family and I arrived at the 3pm check in time Saturday, Dec. 28, 2013.
• had no linens and towels
• the dishwasher did not work.
• all our fruits and vegetables had frozen in the frig by Sunday morning.
We checked in at the front desk with two young women. Twenty minutes later we discovered we had no linens and towels and reported that to the front desk. One clerk replied, “That’s a housekeeping issue.” I asked her to check for us. She did. About an hour later we received the linens. After dinner we discovered the dishwasher did not work. Sunday morning we discovered all our fruits and vegetables had frozen in the frig. The front office was closed until Monday. We had to wait.
Monday morning I reported to the same young front desk staff the problems with the dishwasher and frig. The front desk staff had been aware of the problems for several days prior to our... more