We were a group of 10 who had booked into another apartment on the other side of New York many months earlier only to be called 2 days before our arrival by our agent to say it was now unavailable. He said we were able to have 3 of these apartments instead. So as we had already paid and with little time to do anything else we accepted.
There was no lift and one of of our apartments was on the 3 floor, very narrow dark stairway.
Apartments were very clean and tidy. Front bedrooms were very noisy as on a very busy road and a restaurant on ground floor. The front door did not close properly and seen there was no lobby staff, we soon realised that we had people from the streets sleeping in the stairwells. Certainly a little off putting when coming home in the evening and finding someone sleeping on the landings. Also came home one night to human excrement down the stairwell. Very foul smelling and disgusting. We called the agent to clear it up and they promised they would be... more