Tripadvisor

Traveller Reviews brought to you by

Grand Montana: Georgi Nastev St., Bansko 2770, Bulgaria

82 Reviews

Ranked #59 of 115 hotels in Bansko

Tripadvisor Traveller Rating:

Value

Rooms

Cleanliness

Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews:

lily_harnwellxx

Trip type:

Friends getaway

Perfect for a group

5 Feb 2020

We stayed from 29th jan to the 5th feb for a ski holiday for 4 of us... we booked a two bedroom apartment and it was perfect for our teenage... more »

We stayed from 29th jan to the 5th feb for a ski holiday for 4 of us... we booked a two bedroom apartment and it was perfect for our teenage skiing getaway. My dad joined for 3 days and so we asked to have one of the sofa beds set up in the room (as online it said the room can sleep 6) and it was all set up and perfect for all of us. The free shuttle bus service was great and friendly we were lucky to catch it in the mornings with some not so early wakers but he was always there waiting. Bus times are: 8am, 8:30am, 9am, 9:30am, 10am and 10:15am
There was only 1 day the bus didn’t come and that was when we got up for slopes at 10:15am but they were very apologetic and the walk was only 8mins to the gondola anyways and the drive was 5mins.

Our only issue was that the cleaners would only change the bins and some days wouldn’t come. So we had to ration the towels and dishes as the room didn’t come with any washing up brushes or dish soap but the cleaners would wash up (which we didn’t expect and would’ve happily done it if brushes and washing up liquid was provided to save them the work). We did also have a dodgy shower hose (we had 2 showers and bathrooms) in one of the toilets but we soon reported it to reception and was changed the same day when we went out to ski!

Check out time is 12 (midday) so you have plenty of time and aren’t pushed out at all. Was perfect for the stay and the two balconies on the room were so picturesque when the snow finally arrived! Would deffo return, we never tried the restaurant but when you get in from skiing turn on the sauna and by the time you’ve gone to your room got into swim stuff, had a dip in the pool the sauna would be the perfect temperature. The sauna did have a few loose wooden slats but was no problem and have been in much worse in 5 star hotels!

The car park is small but often there is a space somewhere, don’t park under the opposite half constructed building though as the hotel staff warned us that a guest once had some debris fall onto their car and was charged a large amount for damage but there is also a free car park opposite the supermarket of the corner of the hotel a 1 min walk from the hotel door, would recommend going there rather than awkwardly having to turn in the right corner of the hotel.

Would return! And thank you to the staff and drivers of the bus!

« less

harri290

Plymouth, United Kingdom

Trip type:

Friends getaway

Does what you need it for!

10 Feb 2019

Visited as group of 5 lads. Ground floor apartment. Had two bedrooms and a foldout sofa bed in living room/kitchen room. Beds were comfy and could be pulled apart into... more »

J9988QDmartind

Winter holiday

30 Jan 2019

Amazing hotel location, great equipped kitchen. Welcoming personal service on time. Great shuttle to the lift (Thank you Joro). The receptionist answered all our questions. Great sauna and small but... more »

JonesRP

Rhoose, United Kingdom

Trip type:

Family

Value for money

15 Jan 2019

Let’s be honest shall we, what do you expect for the money? The bedroom rooms were large and on the whole clean. Facilities were good for a 3 star hotel.... more »

tejalh

Northampton, United Kingdom

Trip type:

Family

Rooms need help and most things are broken

15 Feb 2018

We had originally booked at Belmont (Hotel next door) however we upgraded to the Grand Montana - not sure if it was an upgrade?! However our room had a very... more »

1-5 of 82 Reviews

Write a review

These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.