At The Merton Hotel, for over 90 years, guests have been delighted and entertained by our high level of hospitality and unbeatable range of facilities. Whether you are travelling as a couple, family or group, you'll find everything to suit your needs conveniently situated under one roof.
Tripadvisor Traveller Rating:
Value
Rooms
Cleanliness
Service
Excellent
2751
Very Good
1114
Average
301
Poor
70
Terrible
31
true
Recent Reviews:
Sue B
Stafford, United Kingdom
Superb
19 Apr 2024
A great hotel with super facilities. The staff were always smiling, friendly, polite and helpful. A choice of restaurants. Food superb. Swimming pool wonderful. About 15 min walk into town....
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A great hotel with super facilities. The staff were always smiling, friendly, polite and helpful. A choice of restaurants. Food superb. Swimming pool wonderful. About 15 min walk into town. I would highly recommend and certainly hope to return.
We were honestly really blown away with how perfect this hotel was, hands down it made our holiday. Firstly, the staff!!… just wow!! Every single member of staff was just...
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We were honestly really blown away with how perfect this hotel was, hands down it made our holiday. Firstly, the staff!!… just wow!! Every single member of staff was just wonderful, it made us so happy!! The maid service was always 11/10, the rooms themselves are super clean and really nice. The food at Jersey Joes was amazing - OMG the vanilla milkshake is something else! The breakfast was the BEST, the kids absolutely loved the pancake machine. The restaurants were also just perfect, food and service just brilliant! The entertainment was class every night! A great vibe and so much fun with the kids. We cannot wait to come back next Easter, and we’ll look forward to this break more so than our summer holiday. It’s honestly such a great holiday! Oh I must mention the pools, they were just ace, slides, water rapids, indoor and outdoor pools, jacuzzi, sauna & steam room, just everything you want! Jersey it self is just beautiful so much to do for the kids, I recommend getting the bus to Gorey castle, and also booking the ferry to go to St Malo for the day. We cant wait to do more next year too.
Seymour Hotels, General Manager at Merton Hotel, responded to this review
Dear bethr63, Thank you for your incredibly kind and generous review, it was an absolute pleasure to read and we're delighted you and your family had such an enjoyable stay. We will ensure to pass on your compliments to the team and we look forward to welcoming you again next year.
Great stay again, our 2nd visit here and we will be back, lovely welcome from David and Peter in the Belvedere restaurant who recognised us from last year, they go...
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Great stay again, our 2nd visit here and we will be back, lovely welcome from David and Peter in the Belvedere restaurant who recognised us from last year, they go above and beyond and really looked after our son who is a fussy eater. Food was amazing, Great choices every night, Lee and his team run the entertainment and again every night was different, kids looked after so well along with the adults. Hotel is spotless and staff all so happy and welcoming. Could not fault anything about this hotel. Aquadome along with heated outdoor pool was fab. Swimming outside in April was fun, our son loved the lazy river and flume. You can hire towels for £5 each fully refundable each day. We have been lucky to stay at many lovely hotels but the Merton has it spot on. Can’t wait to come back and Thank You to all the Amazing staff x
Seymour Hotels, General Manager at Merton Hotel, responded to this review
Dear GillianR261, Thank you for your incredibly kind and generous review, it was an absolute pleasure to read and we're delighted you and your family had such an enjoyable stay. We will ensure to pass on your compliments to the team and we look forward to welcoming you again one day soon.
Great resort, well located, good parking which was crucial for our group as we all had our classic cars to attend the Jersey classic car weekend. food and accommodation pretty...
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Great resort, well located, good parking which was crucial for our group as we all had our classic cars to attend the Jersey classic car weekend. food and accommodation pretty good. No downsides at all. We did use the pool but it is more for families and children.
Seymour Hotels, General Manager at Merton Hotel, responded to this review
Dear alanIH6021WC, Thank you for your kind review, we're pleased to read you had an enjoyable stay and found everything to your liking. We appreciate your feedback and hope to welcome you again one day soon.
Great apartments.
Well-proportioned and with good quality furniture and fittings.
Quiet location although neighbouring rooms could be heard (a party).
A short walk to the town centre and the beach,...
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Great apartments. Well-proportioned and with good quality furniture and fittings. Quiet location although neighbouring rooms could be heard (a party). A short walk to the town centre and the beach, so ideal for a holiday
Seymour Hotels, General Manager at Merton Hotel, responded to this review
Dear tripper908, Thank you for taking the time to leave your review of our Merton Suites, we're pleased to read you had an enjoyable stay and found everything to your liking. We appreciate your feedback and hope to welcome you again one day soon.