Having spent two very enjoyable weeks at Domes Aulus Elounda, it definitely met and in many respects exceeded expectations.
It is a refurbished, older hotel but really fresh and clean. We had a standard Tropical Nest room (214), which had a cute little garden area at the front. It was a decent size, comfortable and nicely decorated. Importantly the air con was excellent as most days the temperature was in the 30s. The shower was a bit narrow but worked fine for us as we are both slim!
We didn't use the pool area a whole lot and went to the hotel's beach instead. The pool area is fine, but the beach is nicer. It is man made and gravelly, but sheltered and the water calm (though not the bright blue crystal clear water you think of in Greece). There is a bar and self serve beer, soft drinks and snacks.
The food was decent enough. The buffet was varied and and there were a few a la carte meals including the sushi night - very tasty.
The drink selection was good. Cocktails, particularly in the main bar, were excellent. Strong and flavorsome! It was also nice to have a good choice of wines.
Staff were pretty much uniformly brilliant save for a couple of negative experiences with one individual. The general approach is very relaxed and informal, but professional with it. Special thank you to Nikos, Panos and Mary for keeping us plied with drinks.
There were a lot of same sex couples like us in the hotel, so definitely gay friendly.
We did not do Cool Living so cannot comment, but the more standard offering was a good balance between price and quality. It did not seem like Cool Living would have justified the extra cost for us.
Basically it is a good value, stylish and upmarket hotel. Really enjoyed it!
Dear Guests,
Thank you for taking the time to share your detailed and positive experience at our resort. We're thrilled to hear that your two weeks with us exceeded expectations and that you found our hotel to be stylish, good value, and with amazing views.
We're glad your Tropical Nest room met your expectations in terms of size, comfort, and décor. Your feedback on the air conditioning and the details about the shower are valuable insights for us.
We're pleased to hear that you enjoyed the beach more than the pool area and that it offered a serene and sheltered environment.
It's great to know that the food, including the buffet and a la carte options like the sushi night, met your expectations. We appreciate your positive remarks about the drink selection and the excellence of the cocktails in the main bar. We strive to provide a variety of choices to cater to different preferences.
Our team is delighted to receive your compliments on their professionalism and service, with a special mention to Nikos, Panos, and Mary. We apologize for any negative experiences with one individual, and your feedback will be used to address any areas of improvement.
Thank you for considering and enjoying the standard offering at Domes Aulus Elounda. We appreciate your honest assessment of the value and quality balance, as well as your decision not to opt for Cool Living. Your feedback is instrumental in helping us continually enhance the guest experience.
We sincerely appreciate your patronage and look forward to welcoming you back for another enjoyable stay.
Kind regards,
Panayiotis Spanos
General Manager