Pros
1- Great location in a clean green area that surrounded by peaceful superb neighborhoods. In Villa Cora, you feel you stay in a country side but at the same time you are very near to a beautiful charming city
2- Clean room and great house keeping
3- Great history awaits the guests when they find out the property was inhabited by the French Empress Eugenia (widow of Napoleon III)
4- Helpful, smiling, friendly staffs and they all speak English perfectly, the thing which makes communication very simple. From the shuttle chauffeur to the receptionists all are respectful to guests and guests’ cultures
5- Great free shuttle service between the property and city center during two operation periods (morning and evening)
Cons
1- Too expensive breakfast that costs € 40 per person. Breakfast package options were not available in booking.com while reserving and had to pay separately for the breakfast which was really overpriced
2- Outdated furniture (classic double room) that some not properly functioning such as cupboard doors. I believe renovation is required
3- Some essential items were not available in the room such as iron, iron board and electric kettle
Dear Mr. Khalid,
Thank you for highlighting the many perks of staying within these historical walls nestled just above Florence.. one of which is actually our rich buffet breakfast of outstanding quality, that often attracts external visitors as well, eager to start their day with the Villa Cora taste!
Given your suggestions we would love to take the opportunity to remind all our Guests that the Front Office Staff is always at their disposal in the eventuality that assistance is needed in the rooms or for extra amenities, which are available upon request or per room category. On the contrary some services are done upon charge - like ironing. Especially for safety measures such items are not provided in the rooms.
Finally.. Grazie! for being our valued Guest, it was a real pleasure to welcome at Villa Cora your beautiful, kind family!
Warm Regards,
Villa Cora Team