Prinsengracht 323, 1016 GZ Amsterdam, The Netherlands (Formerly Hotel Pulitzer, a Luxury Collection Hotel)
2,434 Reviews
Ranked #23 of 422
hotels in Amsterdam
Best of the best 2024
Meet quintessential Dutch elegance in an intricate maze of 25 connecting Golden Age canal houses. This hidden neighborhood features: intimate guest rooms, tranquil inner gardens, meeting & event spaces, a garden café, a hotel bar and a restaurant that serves simple yet beautifully crafted dishes. The Pulitzer is a unique blend of up-market...
Tripadvisor Traveller Rating:
Value
Rooms
Cleanliness
Service
Excellent
1990
Very Good
263
Average
110
Poor
45
Terrible
26
true
Recent Reviews:
Sprezzaturafl
NYC
Completely average hotel
17 Apr 2024
Management has been notified directly of my issues and concerns. Rather than air them publicly, my main comment is that the attention to detail (cleanliness, food quality) and attention to...
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Management has been notified directly of my issues and concerns. Rather than air them publicly, my main comment is that the attention to detail (cleanliness, food quality) and attention to detail is lacking for a 5-Star hotel. It may not matter when the hotel appears to rely on contracts with Viking and other tour operators but as a frequent visitor to 5-Star hotels, I would rate this as mediocre.
Caroline van Kessel, General Manager at Pulitzer Amsterdam, responded to this review
Dear sprezzaturafl,
It is with regret that we note your recent experience was not in line with the high standards we strive to uphold at the Pulitzer Amsterdam. We deeply value your feedback as it helps us continuously improve our services. The aspects of cleanliness and food quality are of top importance to us, and it's disheartening to learn that these did not meet your expectations. We will pass the feedback on to the relevant departments. We appreciate you choosing our establishment among the many 5-Star hotels available. Your feedback will be instrumental in our pursuit of excellence and we hope to have another opportunity to serve you better and show you the true potential of our hotel.
Really lovely hotel, beautiful design, brilliant location, cloud beds (that's what we called them anyway). Me and my friend already agreed to come back here. The staff were so nice...
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Really lovely hotel, beautiful design, brilliant location, cloud beds (that's what we called them anyway). Me and my friend already agreed to come back here. The staff were so nice but not overbearing and we never felt out of place in such a top class hotel.
Caroline van Kessel, General Manager at Pulitzer Amsterdam, responded to this review
Dear monabam,
It warms our hearts to learn about your wonderful experience at Pulitzer Amsterdam. We're delighted to hear that our unique design, prime location, and comfortable "cloud beds" added to the enjoyment of your stay.
Moreover, it's gratifying to know that our staff made you feel at ease with their friendly yet professional approach. Our team always strives to provide exceptional service that makes every guest feel valued.
Your plans to return are the highest compliment we could receive. We eagerly look forward to welcoming you back in the near future.
The hotel is quirky, in the perfect sort of way. All the original buildings are beautiful on the outside and the modern rooms are fantastic -- on the smaller side,...
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The hotel is quirky, in the perfect sort of way. All the original buildings are beautiful on the outside and the modern rooms are fantastic -- on the smaller side, but great. The staff is super. Breakfast wasn't included in my rate; so I ate at the bar every morning. Great food and a great vibe. I'll be back!!
Caroline van Kessel, General Manager at Pulitzer Amsterdam, responded to this review
Dear mikefulky,
Thank you so much for your fantastic review!
We are delighted that you appreciated the unique charm of our hotel, blending the beauty of the original buildings with modern, comfortable rooms. It is also wonderful to know that you found our staff to be super; providing excellent service is always our top priority.
We can't wait to welcome you back for another fantastic stay! Please don't hesitate to reach out if there is anything we can do to make your next visit even more enjoyable.
The Pulitzer hotel in Amsterdam offers a delightful canal boat tour experience aboard “The Tourist” captained by Tony. His exceptional knowledge of the city enriches the journey, complemented by the...
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The Pulitzer hotel in Amsterdam offers a delightful canal boat tour experience aboard “The Tourist” captained by Tony. His exceptional knowledge of the city enriches the journey, complemented by the boat’s impeccable interior. The ride provides a serene and informative exploration of Amsterdam’s canals, offering a captivating glimpse into the city’s rich history.
Caroline van Kessel, General Manager at Pulitzer Amsterdam, responded to this review
Dear jeffhO5915YG,
Thank you so much for taking the time to share your experience aboard The Tourist captained by Tony at Pulitzer Amsterdam. We are thrilled to hear that you found the journey delightful and enriching!
Tony takes great pride in showcasing Amsterdam's beauty and history, and we are glad his exceptional knowledge added to your experience. We will be sure to pass on your kind words to him and the rest of our team.
We hope to welcome you back for another serene and informative exploration of Amsterdam's canals in the future!
Posh but cozy surroundings make you feel home away from home, especially with such an attentive staff and on-property indulgences. As a sober traveler, I appreciated being able to enjoy...
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Posh but cozy surroundings make you feel home away from home, especially with such an attentive staff and on-property indulgences. As a sober traveler, I appreciated being able to enjoy non-alcoholic cocktails in their beautiful lounge bar setting. Excellent location in the midst of a gorgeous neighborhood. Nearby restaurants and shopping abound.
Caroline van Kessel, General Manager at Pulitzer Amsterdam, responded to this review
Dear dondavisindc,
Your delightful comments have truly brightened our day. It's heartening to hear that you found the surroundings of the Pulitzer Amsterdam both posh and cozy. We strive to create an environment that feels like a home away from home, so we're thrilled to know we've succeeded in your case.
It's fantastic to hear that our non-alcoholic cocktails added to your enjoyment. We understand the importance of catering to all our guests' preferences and are glad you appreciated this.
Finally, we're delighted that you enjoyed our prime location amidst the beautiful neighborhood, with its wealth of restaurants and shops. We're glad it added an extra layer of enjoyment to your stay.
We eagerly look forward to welcoming you again to the Hotel Pulitzer Amsterdam.