Av. General Carrilho da Silva Pinto, nr. 8, Braga 4715-380, Portugal
1,886 Reviews
Ranked #7 of 28
hotels in Braga
Meliá Braga is a true urban resort located in the heart of Braga, which stands out for its presence in the city centre. Located within walking distance of the main sights, such as the Sanctuary of Bom Jesus do Monte, the Cathedral of Braga, the Sanctuary of Sameiro and the Municipal Stadium of Braga Football Club enjoy your stay to experience the...
Tripadvisor Traveller Rating:
Value
Rooms
Cleanliness
Service
Excellent
953
Very Good
611
Average
189
Poor
79
Terrible
54
true
Recent Reviews:
Mat R
London, United Kingdom
Trip type:
Business
Nearly perfect
15 Mar 2024
A modern, well appointed hotel with great staff! Breakfast was fantastic! My only criticism regards the evening, buffet, with confusing prices. The cost was advertised in the elevators, but when...
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A modern, well appointed hotel with great staff! Breakfast was fantastic! My only criticism regards the evening, buffet, with confusing prices. The cost was advertised in the elevators, but when you got to the restaurant, it was a different cost usually more expensive. Very confusing for clients. A further minor point was that tea and coffee was not replenished each day, which was a little frustrating for a five star hotel.
Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review
Dear guest, Thank you for sharing your opinion about your recent stay at Meliá Braga Hotel & Spa. We are pleased that you enjoyed the staff, the breakfast and the hotel in general. Regarding the prices in the lifts, we apologise as the prices that were still displayed were for the lunch buffet, which price is lower than the dinner buffet. The fact that they weren't removed and replaced with the dinner prices led to confusion. Coffee and tea are usually replenished in the rooms, but if this happens by mistake, we ask our guests to request it and it will be placed in the room immediately.
We hope to welcome you again. Best regards Cristina Magalhães Guest Experience Manager
Very professional and friendly staff.
5* service!
Many options for breakfast, ingredients with quality, also when we had dinner.
Room was large and bathroom was luxurious with a decor detail....
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Very professional and friendly staff. 5* service! Many options for breakfast, ingredients with quality, also when we had dinner. Room was large and bathroom was luxurious with a decor detail. Love it.
Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review
Dear guest, Thank you for sharing your excellent comment. It is very important for all the team that you considered very professional and friendly to know that you had an amazing experience that exceeded your expectations at Meliá Braga Hotel & Spa. We hope to welcome you again soon. Best regards Cristina Magalhães Guest Experience Manager
The Room was Nice and comfortable.
We had some issues regarding the sink, it got stuck and water would flush VERY slowly, so we kinda improvised and had to use...
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The Room was Nice and comfortable. We had some issues regarding the sink, it got stuck and water would flush VERY slowly, so we kinda improvised and had to use the bath tub to not constantly get water flooding from the sink. Despite asking at the reception for a fix while we went to town for a walk, we had no solution when we arrived. Another thing worth mentioning is that the hotel breakfast was good but they start taking the food out of the breakfast lobby really quickly. Breakfast time would go until 11am and at 10.57 am they were already closing the entrance (which we thought was fine) but also taking the food away. We thought it was very arrange and even saw another hotel guest asking them to bring a couple of cakes that they had already taken since they didn't have any time to grab them. Same thing happened with the eggs, bacon, and such. As soon as food started going, we couldn't reach for anything else on that regard. Other than that, it was a very pleasant stay. 4/5 would repeat
Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review
Dear guest, Thank you for sharing your experience. We are glad that you had a pleasant stay. The breakfast time is from 7h until 10h30 (11h it´s only for room service). Usually they close the entrance a little bit later to give guests the opportunity to have their breakfast a few minutes after 10h30 and in this case it was 30 minutes more. Still, during the week the restaurant opens at 12h30 (13h on weekends) and they have to prepare it for lunch so we are sure that you understand that we do our best to please our customers.
We look forward to welcoming you. Best regards Cristina Magalhães Guest Experience Manager
Booked for 200 guests for our wedding weekend - Most worth it!
1 Nov 2023
We had our wedding earlier this year in Braga. We had 200 guests, mostly family, and included our grandparents throughout to babies. Ultimately all our guests wanted to stay together...
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We had our wedding earlier this year in Braga. We had 200 guests, mostly family, and included our grandparents throughout to babies. Ultimately all our guests wanted to stay together so most people booked Melia. For our grandparents that have strict dietary and religious requirements, the suites with kitchens were perfect! The rooms were clean, comfortable with modern deco.
From a hotel perspective (other than the quirky bathrooms, which aren’t everyone’s cup of tea) it is a great option. The rooms are clean and staff are friendly, they have a gym with a small charge as well and plenty of parking on site if you are driving/have rented a car. Breakfast is good and with advanced notice they can cater for dietary requirements as well.
For transparency, we did have a few issues along the way: 1. We initially couldn’t get a hold of them via email and therefore just turned up, but did have a positive meeting. 2. When everyone started to book their rooms at Meila, they had issues managing the large volume of bookings so had to get personally involved and liaise between guests and the hotel. 3. We then decided to host our first nights event in their event room, which became a negotiation regarding the price and didn’t start int he most commercial of places, despite the volume of business we were bringing to the hotel that weekend. Nevertheless, the hotel brought in management, we had productive meetings and we ended up in a good place.
When it came to the actual wedding weekend the hotel and staff were flawless. Everything went well and we had a great pre-wedding night celebration there and everyone’s stay was enjoyable.
Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review
Dear guest, Thank you for staying with us and for your kind review. We are delighted that you had a very pleasant experience and we appreciate your valuable feedback. Thank you once again and we are looking forward to welcoming you again. Kind regards Cristina Magalhães Guest Experience Manager
Let’s star with the star classification. This could never be a 5 star hotel in America. Appearance, materials like fridge, towels, paper tissue etc are 3rd class not compatible with...
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Let’s star with the star classification. This could never be a 5 star hotel in America. Appearance, materials like fridge, towels, paper tissue etc are 3rd class not compatible with a 5 star hotel. Bedroom is pathetic. Open style concept with no door between sleeping area and bathroom. No privacy at all and smell from toilette contagious all sleeping area. Single sliding door between toilet and shower area. It is like a 10’ x 5’ area divided in two by a partition that does not go to the top. One single sliding door one side closed the other open. Cannot close both at once. Door is in glass. When showering one cannot prevent water from running out. I stayed at a similar Meliã at the Lisbon airport and smelled of urine. Insane. I promised myself I would never stay there again but forgot it was a Melia and repeated the mistake. Never again.
Cristina Magalhães , Serviços ao cliente/atendimento at Melia Braga, responded to this review
Dear guest, Thank you for your feedback. Allow us to apologize on behalf of the Meliá Braga Hotel & Spa for the situations that you have reported. We regret that you have not fully enjoyed your stay with us. Best regards Cristina Magalhães Guest Experience Manager