SpringHill Suites by Marriott Atlanta Perimeter Center
1005 Crestline Pkwy, Sandy Springs, GA 30328 (Formerly Hyatt Place Atlanta Perimeter Center)
979 Reviews
Ranked #4 of 13
hotels in Sandy Springs
Stay in style at our Atlanta Perimeter Center hotel. Visit Perimeter Mall or hop on the MARTA light rail to explore the best of Atlanta. Enjoy a complimentary hot breakfast buffet, WiFi, parking, fitness center and pool
Tripadvisor Traveller Rating:
Value
Rooms
Cleanliness
Service
Excellent
387
Very Good
284
Average
150
Poor
97
Terrible
61
true
Recent Reviews:
Vacation807580
Trip type:
Family
Great location, room just ok
8 Apr 2024
We came in town for our kids spring break. Location is great close to restaurants and things to do. Hotel staff was just ok. Friendly but not really welcoming. There...
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We came in town for our kids spring break. Location is great close to restaurants and things to do. Hotel staff was just ok. Friendly but not really welcoming. There was a younger staff member that was great, didn't catch her name though. Room was clean. As soon as we got there we had to call the front desk because the toilet wouldn't flush. Maintenance came pretty quick and fix the problem. Sink faucet was broken and it took the water forever to drain. My kids and I are allergic to dust. We thought that it was just the ATL weather not realizing that this was more than likely why we were sneezing. I guess it was a cover missing or something. We noticed this the night before checkout. As a Marriott member we ALWAYS stay with the Marriott anywhere we go. This was definitely not the best experience. Like I said before great Location but we wouldn't stay at this particular hotel again.
General Manager, Owner at SpringHill Suites by Marriott Atlanta Perimeter Center, responded to this review
Thank you for taking the time to share your feedback about your recent stay, Vacation807580. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
Very noisy room facing the (very close) highway. All even numbered rooms face the highway. Even 2 phones blasting white noise couldn’t drown out the noise. Add a bed that...
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Very noisy room facing the (very close) highway. All even numbered rooms face the highway. Even 2 phones blasting white noise couldn’t drown out the noise. Add a bed that was too soft and you don’t sleep well. Breakfast was mediocre and started 2 hours late one morning because of staffing. 4 out of 5 public hand sanitizers were empty for the entire stay (why have them if you don’t fill them?). Staff was present but not welcoming. On the positive side: free parking and a low price point.
General Manager, Owner at SpringHill Suites by Marriott Atlanta Perimeter Center, responded to this review
Thank you for taking the time to share your feedback about your recent stay, MLCT. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
Nice hotel, confy rooms. No soap for the bathroom, we tooked from the shower, the liquid soap. The hours for breakfast, specially for weekends, are very tight (7am-9am) and during...
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Nice hotel, confy rooms. No soap for the bathroom, we tooked from the shower, the liquid soap. The hours for breakfast, specially for weekends, are very tight (7am-9am) and during weekdays (6:30am-9am). Apart from that, everything perfect. Costco in front of the hotel (2 min walk), Target, Publix and Walgreens (7 min by car) and Downtown Atlanta for main attractions, only 20 min by car. Excelente and SAFE location to stay. Will come back again.
General Manager, Owner at SpringHill Suites by Marriott Atlanta Perimeter Center, responded to this review
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
The elevator ride up to our room was frightening. The elevator bounces. Staff says it’s just old and not to worry.
Room lighting was dim, temperature impossible to control; either...
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The elevator ride up to our room was frightening. The elevator bounces. Staff says it’s just old and not to worry. Room lighting was dim, temperature impossible to control; either too hot or too cold. No hand soap in bathroom and barely any toilet paper on the roll. Ran out of tissues after pulling out a few. No ‘do not disturb sign available. I had to go to the front desk to get one.’ Pillows were AWFUL! Lumpy, hard and rough. I asked for a replacement and that was worse. We requested fresh towels, tissues and toilet paper and it never arrived. We had to go get them. I asked for a list of nearby restaurants and they said that they didn’t have that. They did not offer any suggestions. No water pressure in shower and mold along shower grout. The breakfast was ok. I wouldn’t go back.
General Manager, Owner at SpringHill Suites by Marriott Atlanta Perimeter Center, responded to this review
Thank you for taking the time to share your feedback about your recent stay, Linda5355. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
The stay was awesome. This is my 2nd time staying in this hotel and this was also an amazing experience.
Alison from front desk was outstanding 👏, super polite and...
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The stay was awesome. This is my 2nd time staying in this hotel and this was also an amazing experience. Alison from front desk was outstanding 👏, super polite and helpful, KUDOS to the management for having such a great employee. Definitely recommend this hotel and will return.
General Manager, Owner at SpringHill Suites by Marriott Atlanta Perimeter Center, responded to this review
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!