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Thai Lion Air


951 reviews
Headquarters: 89/46 Vibhavadi Rangsit Road Sananbim Sub-District, Don Mueang District, Bangkok 10210 Thailand 011 66 2 529 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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951 Reviews from our TripAdvisor Community

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951 reviews from our community

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Showing 601: English reviews
1 review
Reviewed 2 days ago
NEW

Flight Sl510 February 27 Bamgkok to Chiang Mai We booked 2 seats through a travel office after our attempt to book with you online with Visa failed. We were unaware of your luggage policy, and the travel agent did not advise us. We received an email from you and the first thing we saw was your statement below (purchase come...

Date of travel: February 2019
More 
Domestic Economy Bangkok - Chiang Mai

Helpful?
Thank Mark D
Maldonado, Uruguay
Level 4 Contributor
23 reviews
11 helpful votes
Reviewed 2 days ago
NEW
via mobile

The web site don’t works we try to pay the excess of baggage in the web and we can’t. We try 12 hours before flight. When arrive to make the check in we pay mor than usd 600 for 36 kg. Really incredible. The price was in Yuan.

Date of travel: March 2019
Southeast Asia Economy Changsha - Phuket
Helpful?
Thank 478enriquep
1 review
Reviewed 3 days ago
NEW
via mobile

This Is the email I Sent them. Hi. I'm Roberto Balseiro. I was a passenger in the flight SL206, heading to Yangon from Don Mueang. Yesterday i have lived the most humiliating moment in my life. I've been travelling around Thailand with my wife (thai citizen), visiting Lao, Vietnam, Cambodia... This year we decided to visit Myanmar although we didn't...

Date of travel: March 2019
More 
Southeast Asia Economy Bangkok - Yangon (Rangoon)

Helpful?
Thank Hamlet29
Colombo, Sri Lanka
Level 3 Contributor
20 reviews
8 helpful votes
Reviewed 4 days ago
NEW

Very good budget flight which was very good in condition. Short distance flight and does not provide meals. Good legroom and comfortable seats. Overall a good flight left on time and landed as scheduled.

Date of travel: March 2019
Domestic Economy Phuket - Bangkok
Helpful?
1 Thank Priyantha S
2 reviews
3 helpful votes
Reviewed 4 days ago
NEW
via mobile

Never book flight in thai lion airways flight they are fraud in the name of luggage select any other airlines but don’t go in this airline full racket of fraud.

Date of travel: March 2019
Southeast Asia Economy Mumbai - Bangkok
Helpful?
Thank VimalThakkar
Level 4 Contributor
24 reviews
8 helpful votes
Reviewed 4 days ago
NEW

Avoid them at all costs. They do not let you change or alter bookings online, don't accept card payments online, don't respond to complaints or requests via email and you are genuinely more likely to get hold of Obama on the phone than them. Everything they do is aimed at misleading you to thinking their fares are cheap and then...

Date of travel: March 2019
More 
Domestic Economy Phuket - Bangkok

Helpful?
Thank Jake P
Chiang Mai, Thailand
Level 1 Contributor
3 reviews
Reviewed 5 days ago
NEW
via mobile

From booking to arrival all went well I had a very good flight. Amazing value for money and very good service

Date of travel: March 2019
Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank paul0898
Bandung, Jawa Barat, Indonesia
Level 4 Contributor
42 reviews
33 helpful votes
Reviewed 5 days ago
NEW
via mobile

the Lion Group are always disappointing!! I had flight from DMK-DPS, but due to long delay in UTH (with Thai Lion Air also) I can not reach next flight from DMK, and the staff give me 2 options, either flight to next day or Full Refund, and I was choosing the full refund and buy new ticket with CGK destination...

Date of travel: February 2019
More 
Asia Economy Bangkok - Denpasar

Helpful?
Thank Franceserixon
Johannesburg, South Africa
Level 5 Contributor
60 reviews
42 helpful votes
Reviewed 1 week ago via mobile

Flew a few times on Thai Lion and found them always late in departure times...passengers are NOT monitored with carry on luggage and nearly all bags exceed in size..this causes inconvenience to customers who do comply..I blame the airlines for this as it is their duty to tell passengers that luggage is over size...the staff then start pushing luggage around...

Date of travel: March 2019
More 
Domestic Economy Phuket - Ubon Ratchathani

Helpful?
Thank Amber O
St. Petersburg, Florida
Level 6 Contributor
158 reviews
195 helpful votes
Reviewed 1 week ago via mobile

If you are reading this before your flight then I applaud you. I read the reviews prior and knew their luggage scam, so I was prepared to follow the guidelines carefully, most people writing reviews were not. I have attached a picture of my legroom situation. I am 6.2 and was crammed as was most tall people. No food, snacks...

Date of travel: March 2019
More 
Asia Economy Bangkok - Denpasar

Helpful?
Thank FunTrvlCpl
See travel tips for airlines
“Avoid at all costs”
markdE279LD, 19 Mar 2019 | Read review
“Avoid this airline, pay more and travel by any other for not suffering all the way!!!”
aquarius2004, 10 Mar 2019 | Read review
“Try to get a seat with more leg room”
Alan026, 7 Mar 2019 | Read review
“If not booking directly, go to the Thai Lion website and "Manage my Booking' and check ALL details, especially baggage.”
steverL5685QL, 3 Mar 2019 | Read review
“If you are early, be patient until they select chose check-in counters.”
janaka54, 2 Mar 2019 | Read review
Show next 5 travel tips 5 of 10

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