Recently travelled flying with bmi. Although the plane was basic the staff are great very cheerful and friendly. The flight was quick and stress free. The free refreshments were a great touch
We chose this airline after a nightmare with easy jet in the summer. .they were so good in many ways. Seats comfy loads of leg room. Free complimentary refreshment and snack. Definitely fly with this airline again
Flying regularly BMI as it’s the only direct flight to Hamburg. Flights are most of the time delayed or cancelled. Requested compensation for a cancelled flight in June and still waiting for it! It has finally reached the point that I will change the airline and rather take an…
Awful never again lots of people told me about this airline I woo I should have listened Never got my bag for 2 half hours they didn’t no were they put them none off the other airlines what any thing to do with them need more staff
Flight was cancel on last minute in last July, it was a sunday morning. They sent a taxi to drive us to London on the next day after 6 hours of waiting in Bristol. Customer service was never reached after hours of holding the line. They sent me in an hotel near the airport but…
"You can take 2 items of hand luggage which is helpful although one might be stowed below you can fetch it as you get off the airoplane"
"Don’t pay for an executive ticket, just go economy! There is no difference in seating."
"Take your own food. Kit kat and drink only"
"Don't book from Newcastle on a Sunday if you want to get there the same day!"
"Pick your seat in advance"