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Aeromar


275 reviews
Headquarters: Hangar #1 Zone D Col. Federal, Mexico City 15620 Mexico 011 52 18002376629 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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275 Reviews from our TripAdvisor Community

Write a Review

275 reviews from our community

Filter reviews by popular destinations:
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Showing 101: English reviews
Albuquerque, New Mexico
Level 2 Contributor
9 reviews
6 helpful votes
Reviewed 3 weeks ago

The ordeal started due to the signage or lack thereof in Mexico City airport, but that's another review! We had enough time between our arrival and departure of our next flight on Aeromar, which I'll get you in a minute. But it took us 20 minutes to actually find from where the train was leaving. Then, we had to wait...

Date of travel: January 2019
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Domestic Economy Mexico City - Puerto Escondido

Helpful?
Thank AlP747
Coquitlam, Canada
Level 4 Contributor
42 reviews
29 helpful votes
Reviewed 3 weeks ago

We flew Aeromar from Mexico City to Pto. Escondido.We were treated well by all, from checkin staff to flight attendants.We had complimentary drinks on boardrd and were on schedule.

Date of travel: January 2019
Domestic Economy Mexico City - Puerto Escondido
Helpful?
Thank Bruce I
Piddlehinton, United Kingdom
Level 6 Contributor
299 reviews
453 helpful votes
Reviewed 4 weeks ago

A small airline with big service. From check in to departing the plane it was a pleasure using this company. I will use them again without hesitation.

Date of travel: January 2019
Domestic Economy Ixtapa - Mexico City
Helpful?
1 Thank Mike D
Fort Qu'Appelle
Level 6 Contributor
105 reviews
36 helpful votes
Reviewed 5 weeks ago via mobile

The departure gate wasn’t listed, only the hall area. The flight was more than 30 minutes late. Upon arrival at PV we were kept on the hot airplane for 40 minutes without any help from the attendants. One hid in the cabin so we couldn’t get an answer as to why we were stuck there. A bus finally shows up...

Date of travel: January 2019
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Domestic Economy Guadalajara - Puerto Vallarta

Helpful?
Thank photogs2
Mexico City, Mexico
2 reviews
1 helpful vote
Reviewed 4 January 2019

This was our first domestic flight in a country outside of the US and as such we were a little nervous, especially with an airline we were unfamiliar with booked through Expedia. We traveled on a smaller turboprop plane but both legs went without issue. As others have noted you do have to take a bus and board from the...

Date of travel: December 2018
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Domestic Economy Mexico City - Oaxaca

Helpful?
1 Thank eighty9sho
1 review
1 helpful vote
Reviewed 3 January 2019 via mobile

This airline met all my expectations. All personal were very professional and have excellent service. I would use this airline again. And will recommend this airline to anyone wanting to fly to Mexico for a good price.

Date of travel: January 2019
Mexico Economy McAllen - Mexico City
Helpful?
1 Thank christinamarieroldan
London
Level 4 Contributor
34 reviews
21 helpful votes
Reviewed 2 January 2019 via mobile

We took a flight because it was a bit cheaper than Aeromexico and am now sitting in a restaurant in Mexico City airport wishing that we hadn’t. First of the plane left an hour late, then missed its landing slot so that added extra time. Because of that we missed our connecting flight with another airline (our gamble, I know)...

Date of travel: January 2019
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Domestic Economy Oaxaca - Mexico City

Helpful?
1 Thank hanset01
fort worth
Level 6 Contributor
245 reviews
128 helpful votes
Reviewed 29 December 2018

Aeromar is in a relationship with United Airlines. I used Aeromar to connect me to the following cities; Mexico City to Oaxaca and back Mexico City to Puerto Escondido and back. Being a frequent flyer with United I used miles for the above trip. Flight from Oaxaca to Mexico City was cancelled. Thank goodness I did not have a tight...

Date of travel: December 2018
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Domestic Economy Oaxaca - Mexico City

Helpful?
1 Thank FortWorthJeffie
1 review
1 helpful vote
Reviewed 28 December 2018 via mobile

Aeromar stole all of the Christmas gifts out of my mother-in-laws luggage. When confronted at the airport, they became very hostile and threatened to have her arrested. Talking to phone representatives was also a dead end. They would just hang up in the middle or place me on hold for hours. My MIL is an American citizen and a decent...

Date of travel: December 2018
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Domestic Economy Mexico City - Tijuana

Helpful?
1 Thank Spencer J
Mexico City, Mexico
Level 3 Contributor
21 reviews
5 helpful votes
Reviewed 27 December 2018

There are not too many options to foigh to San Luis Potosí. Aeromar is ok as are others. If your fligh is in the early morning and your meeting is before 10:00AM, be aware very often fligts get delayed in Mexico City Airport so you might not get on time to our meeting

Date of travel: December 2018
Domestic Economy Mexico City - San Luis Potosi
Helpful?
1 Thank RichardL463
See travel tips for airlines
“Forget them!”
AlP747, 2 Feb 2019 | Read review
“travel with a pet in the cabin demands advance reservations and payment.”
johannavanzanten074, 17 Dec 2018 | Read review
“This is a basic short flight to the beach airline”
Normacha, 10 Nov 2018 | Read review
“Do not trust this airlines!!”
FentonGiardino, 6 Nov 2018 | Read review
“stay away from this airline”
marlonc742, 4 Sep 2018 | Read review
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About Aeromar
Aeromar (VW) is a Mexican airline that operates from a hub at Mexico City International Airport (MEX). Founded in 1987, the airline flies to more than 20 destinations across Mexico, including General Heriberto Jara International Airport (VER) in Veracruz, General Juan N. Álvarez International Airport (ACA) in Acapulco and Carlos Rovirosa Pérez International Airport (VSA) in Villahermosa. Aeromar also flies to McAllen/Miller International Airport (MFE) in McAllen, Texas. The carrier has codeshare agreements with United Airlines (UA) and Aeroméxico (AM). Travelers can also earn miles through United's MileagePlus frequent flier program.
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