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Pobeda


1,439 reviews
Headquarters: 10 Arbat Street, Moscow 119002 Russia 011 7 809 505-47-77 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,439 Reviews from our TripAdvisor Community

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1,439 reviews from our community

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Showing 52: English reviews
Antwerp
Level 3 Contributor
7 reviews
11 helpful votes
Reviewed yesterday
NEW

Booked three tickets a few months in advance. When tried purchasing extra bags one month before the flight I noticed that all names in the itinerary are mixed up (last name, middle name, first name). Contacted Pobeda's call center (be ware of their phone charges, got a phone bill for £20 for this phone call) and was told to submit...

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Domestic Economy Sochi - Moscow

Helpful?
Thank IvanTA
1 review
Reviewed 2 days ago
NEW
via mobile

Worst than a bus, really bad service!!!!when you buy a ticket you think is the cheapest but if you want to bring a hand laggage it mustbe smaller than 30cm....otherwise you need to pay it!!!! Really bad seats worse than travel by bus!!!!

Domestic Economy St. Petersburg - Moscow
Helpful?
Thank Chef Nicolas C
1 review
1 helpful vote
Reviewed 4 days ago
NEW

I was refused of boarding your flight on the 11th of July, 2018. I don’t understand I was denied access to their flight. I wasn’t treated well, racism illustrated right before me. Flight workers were rude. I had all my documents in the right manner but I wasn’t allowed in by Somebody who checks passport before you go to the...

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Europe Economy Moscow - Leipzig

Helpful?
1 Thank Dominic A
The Netherlands
2 reviews
Reviewed 4 days ago
NEW

Together with my family we want to fly from Moscow to Pisa. We arrived in the airport 3 hours before the flight. There was a huge queue on the check in desk and they were extremely slow on check in because they were very busy in finding some reason to make extraordinary charge on each passenger. Also some staffs were...

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Europe Economy Moscow - Pisa

Helpful?
Thank Aminmoradi2016
Chester, United Kingdom
Level 1 Contributor
2 reviews
Reviewed 1 week ago

Awful airline. I was denied boarding on the flight because of unprofessional staff at boarding gate.

Europe Economy St. Petersburg - Tbilisi
Helpful?
Thank hjtehrani
Miami, Florida
1 review
1 helpful vote
Reviewed 1 week ago via mobile

Worst airline I’ve experienced. I was flying with a carry on, which I take in every flight, and at the entrance of the plane they said that the carry on could no go in the cabin. As I got into the plane there was plenty of space for carry on bags. They made me pay 2000 Rub, and when I...

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Domestic Economy Rostov-on-Don - St. Petersburg

Helpful?
1 Thank m0niquestar
London, United Kingdom
Level 2 Contributor
6 reviews
5 helpful votes
Reviewed 2 weeks ago via mobile

Together with my partner and her daughter we flew from Istanbul to Moscow on the 18 of June 2018. The airline supervisor at the Ataturk airport is truly rude and awful woman. We had in total 14 kilos in one suitcase, and 3 tickets. But the airline still charge us for 4 kilos. They extract money from passenger whichever way...

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Russia Economy Istanbul - Moscow

Helpful?
Thank joedarmo1997
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

And I’ve flown in at least 50+ countries with many airlines. Inefficient in so many ways. Bad customer service. They make you check what would be normal sized handbags and then there’s tons of room in the overhead. The extra hidden fees aren’t the worst part - the whole proceeds is broken. Expect 3 hours before you flight!!! No online...

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Domestic Economy St. Petersburg - Kaliningrad

Helpful?
1 Thank Jane M
Haifa, Israel
Level 5 Contributor
66 reviews
20 helpful votes
Reviewed 2 weeks ago

The unpleasant surprise comes when you discover that their onboard bag should be particularly small. How small? You are made to test it by squeezing it inside a specially made frame, which is unique to Pebeda. Forget about standard onboard backpacks. They claim that Pobeda have their own standards which you have to conform or to pay. A LOT. Thanks...

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Domestic Economy Yekaterinburg - Krasnodar

Helpful?
2 Thank Sammy J
Sydney, Australia
Level 4 Contributor
23 reviews
12 helpful votes
Reviewed 3 weeks ago via mobile

Avoid this airline if travelling as a couple. Deliberately allocated seats away from my wife then asked for money when I asked to be seated together. This is all at the check in counter! Seats on aircraft do not recline. No refreshments to buy either on board.

Domestic Economy Samara - Moscow
Helpful?
Thank dadoffrosty
See travel tips for airlines
“avoid at all costs”
IvanTA, 14 Jul 2018 | Read review
“Never Ever Buy Any Ticket from This Airline. They are thieves”
hjtehrani, 7 Jul 2018 | Read review
“Travel light only. VERY LIGHT.”
95MarkS, 26 Jun 2018 | Read review
“Keep your hand luggage within their limited size”
ruudc2017, 29 May 2018 | Read review
“Check the exact size of the bag. Prepare to pay extras and wait”
Lana1703, 15 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Pobeda
Russian low-cost carrier Pobeda (DP) is a wholly owned subsidiary of Aeroflot (SU). The airline, which was founded in 2014, is based in Moscow and operates from a base at Moscow's Vnukovo International Airport (VKO). Vityazevo Airport in Anapa (AAQ) and Adler-Sochi International Airport (AER) are secondary hubs. Non-stop flights are available to 16 destinations across Russia. Pobeda has a fleet of a dozen Boeing 737–800 planes and one Sukhoi Superjet 100. Each of its aircraft is configured with a single Economy Class cabin.
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