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AirAsia - Thai AirAsia


4,372 reviews
Headquarters: Don Mueang Intl Airport, Ctl Office Room 3200 Vibhavadee Rangsit Rd., Bangkok 10210 Thailand 011 66 2 515 9999 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,372 Reviews from our TripAdvisor Community

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4,372 reviews from our community

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Showing 2,332: English reviews
Norwich, United Kingdom
Level 6 Contributor
95 reviews
45 helpful votes
Reviewed yesterday
NEW
via mobile

We’ve used Air Asia a few times now for domestic flights within Thailand, this time we flew into Krabi and picked up a car to road trip to Ao Nang, Khao Lak and back, our return flight to Don Mueang yesterday was an absolute fiasco checking in, we realised the terminal had been changed for departure than mentioned on our...

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Domestic Economy Bangkok - Bangkok

Helpful?
Thank Lindyann2013
Penang Island, Malaysia
Level 5 Contributor
74 reviews
27 helpful votes
Reviewed 2 days ago
NEW

Nov2018. I have taken this airline a number of times over the years. This flight was good as usual. Flight was reasonably on time (airborne within about half an hour of scheduled time). Ground and air staff were very friendly. I did not have any problems at all. Price of the flight was reasonably cheap, even considering that this is...

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Southeast Asia Economy Singapore - Bangkok

Helpful?
Thank FrancisTLim
Level 3 Contributor
19 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

Good cooperative staff, variety of satanic food.seats little crowded and little leg space.excellent flying staff , did excellent landing.one luggage per person not convient, other airlines more accommodating.

Domestic Economy Bengaluru - Amritsar
Helpful?
Thank Akshey S
Edmonton, Canada
Level 3 Contributor
21 reviews
7 helpful votes
Reviewed 4 days ago
NEW
via mobile

For a budget airline I found Air Asia be adequate and affordable. For the price paid you can’t really expect more than a seat with your knees in your throat. If you are a larger person I would not recommend flying this airline. The seats on this airline are made for very small people. I am 5’5” and 145lbs and...

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Southeast Asia Economy Ho Chi Minh City - Bangkok

Helpful?
Thank PeeGadget
Level 4 Contributor
39 reviews
20 helpful votes
Reviewed 4 days ago
NEW
via mobile

I've never heard or experienced non-reclining seats. But apparently the check-in system of air asia was able to automatically assign them to us. Without any warning or sign. I had to find out when asking the flight attendant how these chairs reclined, that because my seat was in front of an emergency exit, I had to stay upright for 4...

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Southeast Asia Economy Denpasar - Bangkok

Helpful?
Thank Eric T
Level 5 Contributor
38 reviews
19 helpful votes
Reviewed 4 days ago
NEW
via mobile

30-10-2018. 11:40am. BOOKING NO: LS1IFD AIRASIA FLIGHT FD:3148 #DON MUEANG TO CHUMPON. จังหวัดชุมพร เป็นจังหวัดที่มีทะเลที่สวย น้ำทะเลที่ใส มีเกาะแก่งมากมาย ในใจกลางทะเล ก็ยังสามารถเชื่อมไปยังเกาะต่างๆ ที่อยู่ในจังหวัดอื่น เช่นเกาะสมุย เกาะพะงัน จังหวัดสุราษฎร์ธานีเป็นต้น ขอชมเชย 1.CAPT. BODIN MILAWAN 2.F/O. WARUTH DHIRANAND 3.SCC. PATTARAPOOM SETTAPRASERT 4.CC. CHALISA CHANTASOON 5.CC. PIMCHAI SUPACHAIYAKIJ 6.CC.TIDA PHEECHAPAND # พนักงานเคาน์เตอร์เช็คอิน ที่สุดยอดที่สุด แถมยังสวยที่สุด MS. NUNTAKA 1006250 MS. SUTHIDI 1017624 เคาน์เตอร์เช็คอินประจำเกท 78 #ทีมงาน call center 02 515 9999 ตั้งแต่ซุปเปอร์ไวเซอร์ คุณบุษยมาส...

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Domestic Economy Bangkok - Chumphon

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Thank BharameT
Level 1 Contributor
3 reviews
Reviewed 6 days ago
NEW
via mobile

I like Thai AirAsia because of very good service, they serve hot water and the seat is very comfortable.

Southeast Asia Economy Singapore - Bangkok
Helpful?
Thank taneugene23
Shah Alam, Malaysia
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed 6 days ago
NEW

The AirAsia crew now not only offers excellent service but entertainment too. They announce the names of the cabin crew with great humour and even entertained us with jokes. But jokes aside - during the flight, an elderly man fainted. The crew rushed to his aid immediately and had to be resuscitated with oxygen. What impressed me was the crew's...

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Southeast Asia Economy Kuala Lumpur - Bangkok

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Thank cmykay
Level 4 Contributor
40 reviews
18 helpful votes
Reviewed 1 week ago
NEW

My favorite flight.80% chance I book the flight with AirAsia. Staffs are friendly. Interesting thing is, as I am a backpacker (traveler with one cabin bag), most of the time my luggage more than 7Kg and everytime they cooperate with a smile without any extra charge (don't tell anyone, ;) only if you can speak to the executive with a...

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Southeast Asia Economy Bangkok - Yangon (Rangoon)

Helpful?
Thank Balaram_Travel
Chiang Mai, Thailand
Level 6 Contributor
1,067 reviews
257 helpful votes
Reviewed 1 week ago

This airline offers good comfortable travel, ample legroom, friendly staff in terminal as well as in-flight, the flight departed and arrived on time, boarding was well organised by seat rows, on board you need to pay for any food and drink consumed, you can order your food on line ahead of travelling, l did order food on-board, it was a...

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Asia Economy Chiang Mai - Hong Kong

Helpful?
Thank Terry C
See travel tips for airlines
“purchase extra legroom seat is you're more than 6 feet tall”
Booty007, 7 Nov 2018 | Read review
“Worth flying AirAsia. They are friendly, caring and professional.”
JMirazkar, 6 Nov 2018 | Read review
“do book your seats and extra luggage before flying. online rates are cheaper than offline rates.”
381keertig, 29 Oct 2018 | Read review
“Thaismile or anyone else...”
alaxandar54, 25 Oct 2018 | Read review
“Avoid Airasia at any cost!”
jameskB8291LZ, 22 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About AirAsia - Thai AirAsia
A joint venture between Malaysia-based AirAsia and Thailand’s Asia Aviation, AirAsia Thai (FD) is a low-cost carrier that operates from a primary hub at Bangkok’s Don Mueang International Airport (DMK). Chiang Mai International Airport (CNX), Phuket International Airport (HKT) and Krabi International Airport (KBV) are secondary hubs. The airline’s fleet consists of 44 Airbus A320 variants. AirAsia Thai flies to about 40 destinations, including 18 within Thailand. International destinations include Cambodia, China, Hong Kong, India, Indonesia, Macao, Malaysia, Myanmar, Singapore and Vietnam.
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