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HOP!


1,310 reviews
Headquarters: 40 rue d_Arcueil, 94150 Rungis France 011 33 892 70 22 22 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,310 Reviews from our TripAdvisor Community

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1,310 reviews from our community

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Showing 136: English reviews
Hyderabad, India
Level 6 Contributor
293 reviews
62 helpful votes
Reviewed 2 weeks ago

HOP comes across as one airline which is punctual w.r.t its timings. In all my experiences, I haven't seen a delay in take-off or landing. This trip was the first leg of our Clermont-Hyderabad trip.

Date of travel: January 2019
Domestic Economy Clermont-Ferrand - Paris
Helpful?
Thank ArvindYerram
Offenbach, Germany
Level 6 Contributor
172 reviews
37 helpful votes
Reviewed 2 weeks ago

The last leg of an Ottawa, Canada - Frankfurt, Germany trip consisted of a Hop flight between Paris and Frankfurt. I'm not sure how punctually we left, however we arrived early at our destination. The flight was very turbulent, but I was able to sleep through it. We were served a light snack (sandwich with goat cheese), which I found...

Date of travel: March 2019
More 
Europe Economy Paris - Frankfurt

Helpful?
Thank christenerz
Offenbach, Germany
Level 6 Contributor
172 reviews
37 helpful votes
Reviewed 2 weeks ago

This was the first leg of a Frankfurt, Germany - Ottawa, Canada trip, between Frankfurt and Paris. I usually choose to fly with Air France/Hop between Germany and Canada, and so am not too unfamiliar with these flights. Unfortunately, it seemed like the Frankfurt airport did not accept online check-ins 30 hours before the flight, which meant I had to...

Date of travel: February 2019
More 
Europe Economy Frankfurt - Paris

Helpful?
Thank christenerz
Caen, France
Level 3 Contributor
4 reviews
1 helpful vote
Reviewed 3 weeks ago

The flight was on time. You can arrive 30min to 1 hours before the departue it's enough. Seats are comfortable for short legs. Conditions and quality acceptable related to the price. The check-in and control is well organized.

Date of travel: March 2018
Domestic Economy Caen - Lyon
Helpful?
Thank Jean-baptiste_JB
Hyderabad, India
Level 6 Contributor
293 reviews
62 helpful votes
Reviewed 4 weeks ago

Timely service and efficient. Allowed us to check-in a bag at no extra cost instead of using the cabin space.

Date of travel: December 2018
Europe Economy Lyon - Rome
Helpful?
Thank ArvindYerram
Paris, France
Level 5 Contributor
52 reviews
5 helpful votes
Reviewed 12 December 2018

Wonderful crew..fast service.. would select this service anytime.. seats have MUCH more room than other low cost carriers...

Date of travel: December 2018
Domestic Economy Nice - Paris
Helpful?
Thank sanjuand2016
Paris, France
Level 6 Contributor
670 reviews
187 helpful votes
Reviewed 1 December 2018

I had to fly baclk home, because I was leaving from Paris to go on a family holiday trip to Mallorca. It was my first experience with Hop!, and my second time flying on a regional jet (the previous one was a Avro operated by Cityjet). I really enjoyed the flight, it was very smooth. The seats were confortable, and...

Date of travel: July 2018
More 
Europe Economy Newcastle upon Tyne - Paris

Helpful?
Thank Alexclondon95
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
75 reviews
25 helpful votes
Reviewed 19 November 2018

We had a good experience on this flight. The flight was on time. The staff were welcoming and professional. We were given a hot drink and a sandwich on board. The seats were wide and comfy, and there was plenty of leg room. We checked in using one on the self-service screens, and it was quick and easy to do.

Date of travel: October 2018
Europe Economy Paris - Newcastle upon Tyne
Helpful?
Thank TravelLass82
Level 2 Contributor
7 reviews
Reviewed 12 November 2018

I liked the friendly staff and the fact that the pilots were punctual. On the other hand, I had the mischance to sit on the exit row, so I couldn't keep my backpack (in which I had my laptop, my headphones, etc.) under the seat in front of me. Also, the folding table was so small, that I couldn't drink...

Date of travel: November 2018
More 
Domestic Economy Paris - Montpellier

Helpful?
Thank Roxana Nicoleta V
1 review
Reviewed 11 November 2018 via mobile

Me and my fiance took a flight from Wroclaw to CDG this weekend. I purchased extra insurance on the tickets because there was a chance we may have to leave a day early. We end up having to change the day of our flight. We go to the ticketing desk, and I ask to change our tickets to the day...

Date of travel: November 2018
More 
Europe Economy Wroclaw - Paris

Helpful?
Thank Jordan C
See travel tips for airlines
“service was excellent”
sanjuand2016, 12 Dec 2018 | Read review
“We didn't have a good experience so don't know what to recommend.”
Norma31, 19 Sep 2018 | Read review
“Board early to get overhead locker space.”
j0hnhill, 31 Aug 2018 | Read review
“Book your flight as early as possible.”
Rumplestiltskinned, 21 Aug 2018 | Read review
“It's a relatively short trip, take it for what it is and you won't get disappointed!”
MrJonsey, 15 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About HOP!
HOP! (A5) is a French regional carrier that's owned by Air France (AF). The airline, which was founded in 2013, flies to about 50 destinations and has hubs at Charles de Gaulle Airport (CDG), Lyon-Saint Exupéry Airport (LYS) and Orly Airport (ORY). Destinations include more than 20 airports in France as well as points in Belgium, Croatia, Czech Republic, Germany, Hungary, Italy, the Netherlands, Norway, Slovenia, Spain, Sweden and the United Kingdom. Passengers can earn frequent flier miles through the KLM-Air France program Flying Blue.
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