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Jeju Air


516 reviews
Headquarters: 312-1 Yon-Dong, Jeju, Jeju Island 63000 South Korea 011 82 1599-1500 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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516 Reviews from our TripAdvisor Community

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516 reviews from our community

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Showing 111: English reviews
Singapore, Singapore
Level 4 Contributor
43 reviews
5 helpful votes
Reviewed today
NEW
via mobile

Service was great, aircraft ambience was amazing, seats were comfortable, flight was punctual and no uneasiness during landing of the aircraft.

Domestic Economy Jeju - Busan
Helpful?
Thank Cecilia B
Macau, China
2 reviews
Reviewed today
NEW

As it was a cheap flight nothing I can ask for. The hostress is very charmful during the flight always hand over the water .

North Asia Economy Hong Kong - Seoul
Helpful?
Thank 988antonioy
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

The seat is quite comfortable Clean and also tidy 🤗 The Crew is kind and also give mineral water.. From Jeju to Busan, I also flew with Jeju Air 2 thumbs up for Jeju Air Hope will come to Jeju Island again😍

Domestic Economy Seoul - Jeju
Helpful?
Thank SpringGarden13
Seoul, South Korea
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

When you choose your filght among LCCs, it problably would be cost efficiency that matters most. but when you are in the cabin on your travel day, many needs will come from your family and your very self. Jeju air lacks many things when compared to major air lines. but its cabin assitants are so good that it can minimize...

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International Economy Seoul - Hagatna

Helpful?
Thank yanggiman
1 review
Reviewed 2 days ago
NEW
via mobile

Due to typhoon Jebi Osaka Kansai airport closed for 10 days. At first, Jeju advised us that flight was canceled but luckily the airport opened one day before our flight and the flight was back on schedule. We had a pleasant experience, we were 5 kgs overweight but the supervisor allowed it without extra charge. Crew was very pleasant but...

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North Asia Economy Osaka - Seoul

Helpful?
Thank Andre S
HK
2 reviews
3 helpful votes
Reviewed 1 week ago

We attended the midnight flight, the announcement is non stop on telling us the time to shop duty free, serving snack etc. All the passengers couldn't sleep, it is very terrible. When I pick up my luggage, the top corner is crash. It should affect by the hard hit. I am unable to reach out to any customer service. I...

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North Asia Economy Hong Kong - Seoul

Helpful?
Thank Teresa T
London, United Kingdom
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

I had a really good price for my flight considering that I booked the light saver. For a none korean speaker it was a bit of a difficulty for me since most of the announcement were in Korean. However, the service was actually okay considering the price that I’ve paid. All in all it was a great experience and I...

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North Asia Economy Cebu Island - Seoul

Helpful?
Thank pineappleminusb
Toronto, Canada
Level 4 Contributor
34 reviews
15 helpful votes
Reviewed 4 weeks ago

The flight schedule was mid day from HK to Seoul. Check in was quick but be sure to check the weight of your luggage. It only allowed 15 kg per person and can't be combined even you only checked 2 bags for 4 persons. We ended up to pay extra luggage fee. Flight was straight forward. And it was budget...

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North Asia Economy Hong Kong - Seoul

Helpful?
Thank psvso
Macau, China
2 reviews
Reviewed 4 weeks ago via mobile

My friend and I, we had a redeye flight to Seoul and during that flight everyone was already sleepy. The air hostess just kept turning the lights on three times to just sell duty free products, which basically nobody bought because everyone was really sleepy. Asides from that the aisle seats compared to the middle and window seats are a...

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North Asia Economy Hong Kong - Seoul

Helpful?
Thank susanaw2018
Oslo, Norway
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed 27 July 2018

Seats were comfortable and had lots of legroom (in comparison to my 10 hour flight with Aeroflot). The staff were nice and friendly and spoke English. However, what was a let down was the fact that you cannot check-in online as an international passenger, so you have to show up 2,5 hours prior to your flight to check in. We...

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North Asia Economy Tokyo - Seoul

Helpful?
2 Thank Alinabbb
See travel tips for airlines
“Read about their policies on their website beforehand, or even better; call them. A lot of information on English is unclear or not there.”
Alinabbb, 27 Jul 2018 | Read review
“they delay the flight for half an hour without any notice.”
853lim, 27 May 2018 | Read review
“Secure your bookings online and arrive at least 30-40 mins earlier as the queue to check in and board could be slow.”
294sharonk, 10 May 2018 | Read review
“Budget airline that services Jeju Island and locations in Korea and Japan.”
TheWellTravelled, 24 Apr 2018 | Read review
“Make reservations and seat selections online as early as possible to get the seats with more leg room.”
actfast, 17 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Jeju Air
Jeju Air (7C) is a South Korean carrier headquartered in Jeju City. It operates primary hubs at Incheon International Airport (ICN) and Jeju International Airport (CJU) and a secondary hub at Gimhae International Airport (PUS). Domestically, the airline flies to six destinations. It also has scheduled international service to Cambodia, Guam, Hong Kong, Japan, Northern Mariana Islands, China, the Philippines, Taiwan, Thailand and Vietnam, as well as charter operations. The airline's fleet consists of 20 Boeing 737-800 planes configured with a single Economy Class cabin.
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