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Czech Airlines


1,874 reviews
Headquarters: Jana Kaspara 1069/1, Prague 16008 Czech Republic 011 420 239 007 007 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,874 Reviews from our TripAdvisor Community

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1,874 reviews from our community

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Showing 699: English reviews
Northampton, United Kingdom
Level 3 Contributor
15 reviews
29 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flew economy but had seats close to front of aircraft with pre booked hot meal. Was a great cabin crew and well presented food with a good supply of refilled drinks. Ended up with same seating as business with middle seat kept free. SUPER SERVICE AND ON TIME !! Just hope the on time part can remain... had a few...

Date of travel: March 2019
More 
Europe Economy Birmingham - Prague

Helpful?
Thank ptrswll
1 review
Reviewed 3 days ago
NEW
via mobile

Welcoming staff Good services, without delay and really comfortable as well🙂🙂 Highly recommended!!!

Date of travel: March 2019
Europe Economy Prague - Stuttgart
Helpful?
Thank Shines07
Germany
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed 5 days ago
NEW

Low service orientation of crew:e.g.,: (1) hitting our childs food, which fell on the floor, without even noticing, or (2) pursers watching pictures on their phones during flight and having a lot of fun, while ignoring needs of passengers. Flight had to be interrupted about 100 miles before destination (in Brun!, so close to Prague), to re-fuel the airplane. Seating...

Date of travel: March 2019
More 
International Economy Dubai - Prague

Helpful?
Thank UR_Icarus
Prague, Czech Republic
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed 1 week ago

There's no online check-in just a long queue,whether you have bags to check in or not It never leaves on time; has no business class, terrible seats and no proper food Its the budget side of Czech Airlines they call Travel Service; but there is no service and no way to upgrade your flight or overall experience

Date of travel: March 2019
Europe Economy Malaga - Prague
Helpful?
1 Thank Richard J
USA
Level 4 Contributor
25 reviews
29 helpful votes
Reviewed 1 week ago

Flew Czech Airlines from Madrid to Prague, and a day later from Prague to Paris, CDG. Flights were on 737 MAX aircraft. I had bid on an upgrade to business class for the MAD - PRG segment, and I was successful (placed minimum bid). Did not check in at the Madrid airport as I had a carry-on and a mobile...

Date of travel: February 2019
More 
Europe Business Class Madrid - Prague

Helpful?
Thank ElPipo
Bodicote, United Kingdom
Level 6 Contributor
260 reviews
51 helpful votes
Reviewed 1 week ago

I had heard some bad stories about Czech Airlines, and it didn't seem good when I arrived at Airport to find flight was delayed 1/2 hour which became an hour. But flight was good, plane was modern and staff were good, polite, and friendly enough. Flight back to UK was just as good, left on time and service was fine,...

Date of travel: January 2019
More 
Europe Economy Birmingham - Prague

Helpful?
1 Thank idaho92
Brussels, Belgium
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed 2 weeks ago

I used to prefer the Czech Airlines to others, as they were friendlier and more accomodating. Now, however, they have fallen in line with the rest of the European airlines and it hardly makes any difference, which airline you fly with. A shame...

Date of travel: December 2018
Europe Economy Brussels - Prague
Helpful?
Thank Blanka P
Level 3 Contributor
9 reviews
3 helpful votes
Reviewed 2 weeks ago

The flight was delayed. We suppose to fly at 17:25 pm but we're still waiting for boarding. There is no information from the airlines or from the airport self. We ready to took off almost an hour later from the schedule. During the flight there were no information at all from them why the flight was delayed as normal with...

Date of travel: February 2019
More 
Europe Economy Prague - Amsterdam

Helpful?
1 Thank zzarkoni
Breda, The Netherlands
2 reviews
Reviewed 2 weeks ago via mobile

Totally disappointed! We flew with smartwings and our seats changed without any notification or explanation, which was a big disappointment, we heared at the boarding gate that our seat was changed and their explanation was way too vague. And the staff was not that sympathetic and it’s also not possible to put the boarding passes in your apple wallet.

Date of travel: March 2019
Europe Economy Amsterdam - Prague
Helpful?
Thank MyronJ97
Europe
Level 6 Contributor
250 reviews
82 helpful votes
Reviewed 2 weeks ago

I am a frequent flyer and I really do try to be fair to the airlines as I know everything does not go perfectly all the time. However, this (my home) airline is terrible and does not seem to be getting better. Embarrassment for Czech Republic. I had to fly Czech Airlines from Amsterdam to home in Prague recently due...

Date of travel: March 2019
More 
Europe Business Class Amsterdam - Prague

Helpful?
2 Thank navyjim58
See travel tips for airlines
“If there is no other choice ...”
UR_Icarus, 17 Mar 2019 | Read review
“Take your own food and drink with you”
Nightriderreviews, 14 Mar 2019 | Read review
“Would prefer not fly with Czech Airlines anymore.”
zzarkoni, 7 Mar 2019 | Read review
“don't fly with them”
navyjim58, 6 Mar 2019 | Read review
“Its a quick way to get in Prague from Helsinki.”
tommit949, 27 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Czech Airlines
Based at Václav Havel Airport Prague (PRG), Czech Airlines (OK) is the national airline of the Czech Republic. It operates non-stop flights to more than 90 destinations in about 50 countries. Its destinations include points within the Czech Republic, as well as airports across Europe and in the Middle East and Asia. Karlovy Vary Airport (KLV) and Leoš Janáček Airport Ostrava (OSR) are the airline's focus cities. Czech Airlines' aircraft are configured with a two-cabin configuration, featuring Business Class and Economy Class cabins. The carrier is part of the SkyTeam alliance.
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