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Peach Aviation

Headquarters: 1 Senshu-kuko-naka Tajiri-cho, Sennan-gun, Osaka Osaka Prefecture 549-0011
Overview
3.01,741 reviews
Legroom
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Onboard Experience
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About Peach Aviation
Headquarters: 1 Senshu-kuko-naka Tajiri-cho, Sennan-gun, Osaka Osaka Prefecture 549-0011

Airline Summary

Peach (MM) is a low-cost carrier based in Japan. The airline's fleet includes planes that are configured with only an Economy Class cabin. Within the cabin, four types of seats are available. These include Stretch Seats (extra leg room), Fast Seats (first row of the cabin), Pleasure Seats (seats toward the front of the cabin as well as some window seats) and Standard Seats. Peach flies non-stop to about 15 destinations primarily within Japan. International destinations include Hong Kong, South Korea and Taiwan. Peach's hubs are located at Kansai International Airport (KIX) in Osaka, Naha Airport (OKA) and Narita International Airport (NRT) in Tokyo.
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1741Reviews
1120Photos
85Tips

Reviews
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Champion N wrote a review 17 Jul
1 contribution
Fukuoka - Tokyo
Domestic
On July 14th 12pm, baggage attendants searched my luggae … three times. Had to open up my bags to search for a hairdryer. I am bald black guy. Why would I travel with a hairdryer? I have travelled with those same items through several airports and got no problems. Only in Fukuoka Peach. I had a similar customer service issue when flying out of Osaka to Fuk. The staff are just plain horrible. Never flying Peach. Ever!! No mayter how cheap.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Geneva L wrote a review 10 Jul
1 contribution
Okinawa City - Fukuoka
Domestic
DO NOT BOOK THIS AIRLINE!!! THE WORKERS ARE RACIST AND HATE FOREIGNERS. The 3 girls working at Naha Airport at 9 AM on July 11th. Shame on you you should be fired. Judged me because i was American and wouldn't let me on the flight. It may be cheap but don't expect good customer service. They're extremely rude and probably hate their lives. Choose any other airline for your own sake.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Getaway429257 wrote a review 9 Jul
1 contribution
Okinawa City - Tokyo
Domestic
Don't bother. They seem cheap but nickle and dime you at every turn and you end up paying just as much. Stick with JAL or ANA.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Urban N wrote a review 2 Jul
1 contribution
Nagoya - Taipei
North Asia
Worse airline to travel with. Avoid even if it’s the cheapest. They measured the weight and size of each and every pieces of luggage you have, hand carry included. So beware if you have any odd size luggage. We paid for 60kg of checked in baggage, up to 5 pieces each passenger (shown from website). However I was told only 3 pieces were allowed. This is so ridiculous as 2 of my baggage were within the weight limit and small size, they were just odd size and could not fit into their designated size. As I could not hand carry those items, I was forced to pay another additional amount for each extra baggage. Just avoid this airline at all cost, it is not worth the savings. Also, the staffs at the check in counter was speaking in Japanese and laughing at us because we didn’t understand their ridiculous rules, it was super rude and offensive.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tommaso C wrote a review Jun 2024
1 contribution
Osaka - Taipei
North Asia
Our flight from Osaka International to Taipei International with Peach was a nightmare from start to finish. Traveling with my wife and our 10-month-old baby, we encountered numerous issues that made our journey extremely difficult and stressful. First, at the check-in desk in Osaka, they measured the size of our baby buggy and forced us to check it in immediately. This meant our baby had to sit uncomfortably for over 2 hours instead of allowing us to bring the buggy to the gate and check it there. This policy was unreasonable and inconsiderate of our baby’s needs. To make matters worse, we had to sign a waiver to receive our boarding passes, agreeing that Peach would not be responsible for any damage to the baby buggy and car seat. This is something we have never experienced with any other airline and is unacceptable. The worst part of the journey was on the plane itself. They did not provide a safety belt for our infant, instructing us to hold the baby during takeoff and landing. This practice should be illegal as it compromises safety. It's shocking that no authority is checking this airline’s unsafe policies. Our overall experience with Peach was extremely poor. The service is bad, and it’s not as cheap as advertised. Traveling with this airline is not good for families, and I strongly urge authorities to review their policies. Avoid Peach Airlines at all costs if you value safety for your child and decent service. Do not fly with this airline. It's the worst experience we've ever had.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456
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今から乗る時
2 Helpful votes
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1 Helpful vote
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7 Helpful votes
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9 Helpful votes
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ピーチ機内の様子 LCCでは当たり前の180席仕様なので結構ぎゅうぎゅうですね
1 Helpful vote
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Urban N wrote a tip 2 Jul
"Do not ever travel with them if you wish to have a good time. "
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Mohamed F wrote a tip Jun 2024
"Avoid using the same device while tracking the ticket price (A third-party website is preferred). Use private mode during booking. "
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Clare W wrote a tip Jun 2024
"Don’t travel with small children"
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Neal S wrote a tip May 2024
"Cheap and it shows"
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Rockdoro wrote a tip May 2024
"Be very mindful of the weight of your luggage. They can be picky. Plan ahead to be on time or earlier."
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