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SpiceJet


2,519 reviews
Headquarters: 319 Udyog Vihar Phase IV, Gurugram (Gurgaon) 122016 India 011 91 98718 03333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,519 Reviews from our TripAdvisor Community

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2,519 reviews from our community

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Showing 2,423: English reviews
Ndola, Zambia
Level 6 Contributor
170 reviews
11 helpful votes
Reviewed today
NEW

the checking in process can be tedious with rush, but something to say that they make every effort to offer to comfort the passengers, while checking in they ask if you like to upgrade and if the option is available its worth going for it as you get the front seats which has more leg room.

Date of travel: February 2019
Domestic Economy Surat - New Delhi
Helpful?
Thank 259keyurp
Washington DC, District of Columbia
Level 6 Contributor
204 reviews
118 helpful votes
Reviewed today
NEW

Nearly missed our flight out of Jaisalmer, due to incompetent staff. When we got charged for extra baggage, several people appeared, one to fill out a form (with carbon paper, if you know what THAT is), then another to work the credit card machine. And still another who took our bags off of the conveyor belt. The CC machine simply...

Date of travel: February 2019
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Domestic Economy Jaisalmer - Mumbai

Helpful?
Thank MikeMfromWashDC
Sydney, New South Wales, Australia
Level 5 Contributor
65 reviews
32 helpful votes
Reviewed today
NEW

I travelled by SpiceJet on 1st February 2019 from Mangalore to Bangalore. The journey was about one hour`s duration, and even though the aeroplane was small, I found it quite comfortable. The staff was friendly and helpful. All in all, I am quite satisfied with the airline.

Date of travel: February 2019
Domestic Economy Mangalore - Bengaluru
Helpful?
Thank Anthony C
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest, We are delighted to hear about your experience. We look forward to seeing you on-board again.

Date of travel: February 2019
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Domestic Economy Mangalore - Bengaluru

Gurugram (Gurgaon), India
Level 5 Contributor
71 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

This is one area which bother me specially flying on corporate fair. Indigo let me choose the max seats with good leg space while Spice does not. Also it does not let you earn any miles on spice membership when booked on coeporate fare. I always quote my membership it never adds any points.

Date of travel: January 2019
Domestic Economy Silchar - New Delhi
Helpful?
Thank VinSLovs2Travel
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! We regret any unpleasant experience you had. Kindly write to us at custrelations@spicejet.com with your booking details, our team shall get back to you.

Date of travel: January 2019
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Domestic Economy Silchar - New Delhi

Gurugram (Gurgaon), India
Level 5 Contributor
71 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

Seems too much of time waste waiting at Guwahati for onward flight to Silchar. Inflight Service was good. Dont mind travelling again via Spicejet to Silchar. timing is good too starts at 10:15 am and reaches just about at lunch time. You dont have to get up like at 5 am to catch your flight.

Date of travel: January 2019
Domestic Economy New Delhi - Silchar
Helpful?
Thank VinSLovs2Travel
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! Kindly be assured, we shall share your feedback with the concerned team. We look forward to welcoming you onboard again soon:) We wish to see you on board soon again.

Date of travel: January 2019
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Domestic Economy New Delhi - Silchar

Warrnambool, Australia
Level 6 Contributor
144 reviews
43 helpful votes
Reviewed 2 days ago
NEW
via mobile

We traveled twice on spicejet and both times upgraded to spicemax. The twin propeller plane is a little noisier but upfront with extra leg room was great. The service was on time and the staff helpful.

Date of travel: February 2019
Domestic Economy Udaipur - Varanasi
Helpful?
Thank pDiddy12
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! Glad to know about your experience. Keep flying #RedHotSpicy SpiceJet. :)

Date of travel: February 2019
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Domestic Economy Udaipur - Varanasi

Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

I liked everything about their service - the check-in was pleasant. Punctuality. Onboard service. Nice aircraft. comfortable seating. I have traveled Spicejet for domestic travel but has not experienced it in international travel but look forward to it. All said, a very pleasant experience. I just wish the That curry could be less bitter :).

Date of travel: February 2019
Domestic Economy Chennai (Madras) - Mumbai
Helpful?
Thank AhmedK7168
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! Kindly be assured, we shall share your feedback with the concerned team. We look forward to welcoming you onboard again soon:)

Date of travel: February 2019
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Domestic Economy Chennai (Madras) - Mumbai

Hong Kong, China
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

We had a very bad experience to the point where one of the customers slapped a staff at the airport. I have written a complaint so it is easier to summarise the whole experience: Subject: RE: Complaint: Flight SG-8172 on 15 February 2019 from Goa to Delhi Dear Sir/Madam, This is the first time I have flown with your airline...

Date of travel: February 2019
More 
Domestic Economy Goa - New Delhi

Helpful?
Thank leehmyip
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! We regret any inconvenience. Please note that our team is working on your concern under case reference number 03439896 and shall get back to you at the earliest.

Date of travel: February 2019
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Domestic Economy Goa - New Delhi

New Delhi, India
Level 1 Contributor
4 reviews
Reviewed 3 days ago
NEW

It was a good file, we are on time. But the seats are not that comfortable for a long route flights. the Crew was professional, humble and helpful.

Date of travel: January 2019
International Economy New Delhi - Dubai
Helpful?
Thank PTopwal
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest, We are glad to know about your in-flight experience. We have noted your feedback and shall relay it to the concerned team for necessary review and corrective measures. We look forward to seeing you on-board again and assure you of our best attention at all time.

Date of travel: January 2019
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International Economy New Delhi - Dubai

Jodhpur, India
Level 6 Contributor
115 reviews
94 helpful votes
Reviewed 3 days ago
NEW

Not adequate seating space ok airlines 15 kg baggage allow overall it was ok food is ok but expensive also

Date of travel: August 2018
Domestic Economy Ahmedabad - Chennai (Madras)
Helpful?
1 Thank ashishdeora123
SpiceJet, Customer Experience at SpiceJet, responded to this review

Dear Guest! Thank you for sharing your feedback. We shall relay it to the concerned team. Keep flying #RedHotSpicy SpiceJet. :)

Date of travel: August 2018
More 
Domestic Economy Ahmedabad - Chennai (Madras)

See travel tips for airlines
“Cheap and quite convenient airline to fly with.”
anthonyc909, 23 Feb 2019 | Read review
“If you have any particular request I suppose the staff take it very seriously and try to help you out.”
AhmedK7168, 21 Feb 2019 | Read review
“Just hope the computer system does not break down”
LeeYip, 17 Feb 2019 | Read review
“Web check-in can save you hours of queueing time”
WWTraveller26, 17 Feb 2019 | Read review
“Take the max ticket, and enjoy”
guptakrsumit, 17 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About SpiceJet
Indian low-cost carrier SpiceJet (SG) is one of the country's biggest airlines when measured by the number of domestic passengers. The airline flies non-stop to about 50 destinations, including more than 40 within India. International destinations include Afghanistan, the Maldives, Nepal, Oman, Sri Lanka, Thailand and the United Arab Emirates. SpiceJet's fleet consists solely of planes with Economy Class seating. Passengers who opt for SpiceMax receive priority check-in and seats with extra legroom. SpiceJet's primary hubs are located at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Ahmedabad's Sardar Vallabhbhai Patel International Airport (AMD).

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