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Azul


11,029 reviews
Headquarters: Av. Marcos Penteado de Ulhoa Rodrigues 939 Barueri, Sao Paulo, State of Sao Paulo 06460-040 Brazil 011 55 11 4003-1118 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,029 Reviews from our TripAdvisor Community

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11,029 reviews from our community

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Showing 323: English reviews
Rio de Janeiro, RJ
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW
via mobile

What to say about Azul? Clean airplanes, good food, entertainment, prices and comfortable seats. Not even mentioning the friendly crew always with a smile on their faces and polite speech. The only reason I won’t give five points is because I didn’t felt much comfortable on the economy xtra seat, I’d rather use the regular economy ones until they find...

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International Economy Rio de Janeiro - Orlando

Helpful?
Thank MajorTinoco
Level 1 Contributor
4 reviews
Reviewed 3 days ago
NEW

One of the best domestic flights that I have ever had in Brazil, to highlight some of the outstanding points of the flight I would definitely talk about the amazing food, ranging from sandwiches to gummy airplanes, the fantastic seats with very good legroom, the amazing In-Flight Entertainment Systems and finally, the amazing and super kind crew.

Domestic Economy Porto Seguro - Sao Paulo
Helpful?
Thank Arthur R
Lençóis, Bahia, Brazil
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed 3 days ago
NEW

I was pleasantly surprised with the smiles and actions of Azul's professionals. It started in Salvador with the woman who offered to help us at the machines, put the labels on our bags and moved the bag herself to the counter. My husband and I are over 70 but never get this type of service. The attendant inside the airplane...

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Domestic Economy Salvador - Sao Paulo

Helpful?
Thank Rebecca Stephen... M
Recife, PE
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed 4 days ago
NEW

This was my first experience taking an international flight on this company. It was perfect for me. The only thing that made me sad was I had my original non stop back flight canceled and i had to take connection (Campinas - SP)

International Economy Recife - Fort Lauderdale
Helpful?
Thank Claudiabat
Level 2 Contributor
9 reviews
Reviewed 4 days ago
NEW

professionals, on board entertainment fully connected by Satellite, news on line and several options, comfort seats are in fact more comfortable, food and drinks good enough, boarding and disbarqking assistance very good, on time. Crew happy and proud to work for Azul

Domestic Economy Sorriso - Cuiaba
Helpful?
Thank Antonio I
Porto Alegre, RS
2 reviews
2 helpful votes
Reviewed 4 days ago
NEW

The fact that the passages are economy class does not justify the bad comfort of the armchairs that practically did not recline. The distance between them is not necessary to comment. For an 11-hour flight in the evening, sleeping in a seatted position (90°), hard armchair and with no space for leg movement or foot support caused me to arrive...

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International Economy Porto Alegre - Paris

Helpful?
Thank Marilia M
Curitiba, PR
Level 2 Contributor
7 reviews
Reviewed 4 days ago
NEW
via mobile

An awesome service of this Company! They are very efficient and always ready to help you if needed. We always use this airline company!

Domestic Economy Curitiba - Goiania
Helpful?
Thank Carmen B
Americana, SP
Level 6 Contributor
155 reviews
37 helpful votes
Reviewed 5 days ago
NEW

Azul flights are always on time. The service (simple, but honest) is great, and the crew is really gentle.

Domestic Economy Sao Paulo - Navegantes
Helpful?
Thank AlexandreDuarte5347
Buenos Aires, Argentina
Level 4 Contributor
26 reviews
26 helpful votes
Reviewed 5 days ago
NEW

My first experience with this airline showed it is really an innovative and avant garde Brazilian airline, departed punctually and its frequent flyer program TUDO ASUL is so far the best in South America as they have so may ways to acumulate miles.

South America Economy Cordoba - Recife
Helpful?
Thank Martin A
Toronto, Canada
Level 2 Contributor
4 reviews
Reviewed 5 days ago
NEW

Convenient flight for those arriving in São Paulo and connecting to Rio, it brings you to the downtown Santos Dumont airport , instead of the International airport which is not so close. Flights leave from Terminal, 1, connected by bus, but luggage can be checked at arrival in terminals 1 or 2. Azul flights with comfortable Embraer 190 airplanes, and...

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Domestic Economy Sao Paulo - Rio de Janeiro

Helpful?
Thank Simon s
See travel tips for airlines
“Excellent service and flights on time”
Claudiabat, 18 Sep 2018 | Read review
“You can use AZUL they are very good and professionals to serve you properly”
antonioi493, 18 Sep 2018 | Read review
“I recommend to do the check on your cell and then go to the special line only to leave the luggage.”
fesousa, 12 Sep 2018 | Read review
“Avoid to fly to Northeast Brazil with AZUL.”
nely00, 28 Aug 2018 | Read review
“Do not take a big handbag with you.”
Betty602012, 27 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Azul
Azul (AD) is a Brazilian low-cost carrier that flies to about 100 domestic destinations. While the airline serves larger markets such as Belo Horizonte, Rio de Janeiro, Salvador da Bahia and São Paulo, the bulk of its destinations are smaller, underserved markets. It also has a flight to Fort Lauderdale, and codeshare agreements with the Star Alliance and United Airlines (UA). The airline's hubs are located at Viracopos International Airport (VCP), Tancredo Neves International Airport (CNF) and Santos Dumont Airport (SDU). Its fleet consists of about 150 planes, including Airbus, ATR and Embraer aircraft. Most of the aircraft are configured with a single Economy Class cabin, though some planes also have a Business Class cabin.

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