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Pegasus Airlines


3,465 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,465 Reviews from our TripAdvisor Community

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3,465 reviews from our community

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Showing 1,214: English reviews
Level 3 Contributor
12 reviews
10 helpful votes
Reviewed today
NEW
via mobile

We flew Pegasus Airline from Amman to Istanbul via Antalya. This fight was our second experience flying with Pegasus, and it is safe to say that it’ll be our last experience. Pegasus bills itself as a “value airline” where passengers are expected to pay for the service they chose. However, all their service is for sale! From seat selection to...

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International Economy Amman - Istanbul

Helpful?
Thank Ahmed K
Level 1 Contributor
3 reviews
Reviewed today
NEW

Another good flight with pleasant service by the in-flight attendants. Comfortable flight and reasonably on time.

Europe Economy Izmir - London
Helpful?
Thank Escape779519
Level 1 Contributor
3 reviews
Reviewed today
NEW

Good service & comfortable flight. The flight attendants were always helpful and the only delay was due to airport not the aircraft carrier

Europe Economy London - Izmir
Helpful?
Thank Escape779519
London, United Kingdom
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed today
NEW

I booked a flight from London to Elazig, the time delay was very long between connecting flights, on arrival I realised I could catch an earlier connecting flight even though the time was short, I asked at the Pegasus desk if I could get on the earlier flight, the young lady from Karakocan helped me she made sure my baggage...

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Europe Economy London - Elazig Province

Helpful?
Thank 2018JT
Kharkiv, Ukraine
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Flight was just on time without delays to both directions. The crew was very polite. Leg room is not so comfortable but usual for economy class seats. And the price for my flights was pretty cheap, so I can recomended Pegasus

Europe Economy Kharkiv - Istanbul
Helpful?
Thank Alikusya
Level 4 Contributor
24 reviews
10 helpful votes
Reviewed 2 days ago
NEW
via mobile

The crew are pleasant and helpful. They make a couple of trips with refreshments during the 4 hour flight. Leg room is limited but not uncomfortable. Flight in both directions was not full so able to spread out. No in flight entertainment.

Europe Economy Manchester - Dalaman
Helpful?
Thank Pi8sy
Kingston-upon-Hull, United Kingdom
Level 6 Contributor
105 reviews
51 helpful votes
Reviewed 2 days ago
NEW

I found Pegasus to be the most reasonable in comparison to other companies. The seats were a little small with not much leg room, but for 4+ hours and taking into account the price, I was happy. The price included a seat choice, hold luggage and food which is always extra with other companies, so has to be taken into...

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Europe Economy Manchester - Dalaman

Helpful?
Thank travelqueenYorkshire
Essex
Level 4 Contributor
25 reviews
28 helpful votes
Reviewed 2 days ago
NEW

This airline is the worst that I have flew with, the seats are not comfortable, the toilets are very small, the food and drinks on board are expensive. The baggage handlers are something else, there were 10 people in our party and out of 10 cases 5 were damaged making them unusable, 4 of the cases had not been used...

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Europe Economy Istanbul - London

Helpful?
Thank bluesue056
Amsterdam, The Netherlands
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

This is the first time I flew with Pegasus airlines. Flew frm AMS to Tbilisi via Istanbul and return. The aircrafts were new with good enough leg space. I didnt had to sit side-ways to adjust my legs. Crew is professional and greeted with a smile. There were 2 issues I see: 1. the seats cannot recline(the seats dont even...

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Europe Economy Amsterdam - Tbilisi

Helpful?
Thank peekay24
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed 3 days ago
NEW
via mobile

One of the best airlines in term of services, the flight was very smooth, stable, I have bought XL seat with sandwich, the seat was exactly as choose in the website as well as the meat, the staff were very kind and helpful. Thank you

International Economy Antalya - Erbil
Helpful?
Thank hashem08
See travel tips for airlines
“Cheap airline but if possible use a different one”
2018JT, 20 Oct 2018 | Read review
“If you're very tall, pay for extra leg room!”
travelqueenYorkshire, 18 Oct 2018 | Read review
“Don't be put of by some bad reviews”
725jackiea, 14 Oct 2018 | Read review
“This flight is only available via local charter ticket offices no direct ticket from Pegasus' website.”
KivilcimZ1, 14 Oct 2018 | Read review
“if you are looking for a cheap flight here you can find”
ghazal6963, 14 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
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