We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

Air Europa

11,976 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera, Llucmajor; Majorca, Palma de Mallorca, Majorca Spain 07620
Overview
2.511,976 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Air Europa

Airline Alliance

SkyTeam
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera, Llucmajor; Majorca, Palma de Mallorca, Majorca Spain 07620

Airline Summary

Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.
Read more
11976Reviews
1794Photos
100Tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,552
  • 2,604
  • 2,397
  • 1,772
  • 3,652
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
saman c wrote a review 18 Apr
1 contribution
New York City - Madrid
International
I have bought two return tickets from JFK to Madrid and from Madrid to JFK. I've attached the itinerary. On our return flight, we got the boarding passes they got me for the TSA test, too. I wasn’t feeling well and went to use the restroom. I haven’t heard any announcements. When we reached at the gate they said we couldn’t get to the plane. I had to be back to attend an event. I have been requesting. The plane was at the gate the cute was still attached but the staff didn’t hear anything and I saw a flight attendant coming out of the plane I told three ladies that this flight attendant just came out please let us go in. I have to pay for an extra night at the hotel. And oh my god, there are two new return tickets. It is a huge expense. I have been trying to explain to them, but the staff didn’t listen to anything. They mistreated us.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Renata K wrote a review 17 Apr
12 contributions2 helpful votes
Madrid - Amsterdam
Europe
Great service, they have wifi onboard and business class was more affordable than economy with klm and transavia. Everything was great, highly recommend.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Katerina_CA wrote a review 8 Apr
Mill Valley, California51 contributions62 helpful votes
New York City - Madrid
International
I was attracted by affordable business class rates. Unfortunately the concept of “you get what you paid for” fully applied here. The boarding wad such an appalling and disorganized mess that by the time I got into my seat, I was abs exhausted. It was certainly not premium class experience but rather the worse I’ve ever had process. Poor communication, crowded gate, ticket readers not working, tickets from code share partners having to he reissued, etc. Further, the airline doesn’t have the gate rights in JFK which meant a 10-15 minute ride in a freezing bus to the outskirts of the airport. Once we got there, we had to climb a mutli-tiered ramp to get to the plane with all carry on luggage in hand. It was dark, windy and cold. Really a surreal experience for modern aviation. Once we boarded, the only choice of welcome drink was water or a horrible lemonade that my son opted for but couldn’t drink. I cannot opine on food as I was extremely tired and passed out. My son told me dinner was decent (by 13-year old standards) and served more than 2 hours after the take off. They did have really good coffee just before landing. I have to hand them that. That’s about the only good thing that happened on that flight.
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
TravelLustMomma wrote a review 6 Apr
London, United Kingdom42 contributions12 helpful votes
Montevideo - London
International
First impression upon boarding was good. Looked clean, and staff has kept even the toilets clean through out the 11hr flight from MVD to LGW. Flight was on time and arrived ahead of schedule which was a bonus. BUT was disappointed with service. They served food within 2 hours of boarding the plane. I'm not stranger to flying longhaul flights so I was quite surprise with what they served for how much we paid for. Our lunch consist of what seem like 3 spoon full of rice and chicken, literally 1 stick of steamed carrot; small bread, and a butter and pudding. That was it. Head phones which are normally free, with this airline you have to pay for it. Any other snack you need to pay for too. Only served drink that tou don't have to pay for extra was just before landing. Other flights I've been on 6-9 hrs, they serve full meals twice plus snacks! Staff weren't great either. Lesson learned, research about the airline before booking.. I would very much try to avoid this airline as much as possible. It become a very uncomfortable 11hr flight.
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Siddhi G wrote a review 3 Apr
2 contributions
Barcelona - Palma de Mallorca
Domestic
The moment we boarded the flight, the flight crew ( 2 air hostesses) was soo unprofessional, without greeting and making faces at passengers and just gossiping with a very condescending look . That’s how they welcome yeh passengers just putting off the mood for a trip. Then one of their female crew just stood in front of our seat and didn’t allow us to put our luggage in the upper bin saying it’s only one bag, everything else she doesn’t care and literally yelled at us. While she allowed the other passenger on the opposite seat to put all their bags up. WTF . Who yells at the passengers. Is this a way to treat any human considering it’s a hospitality business. Never flying with them and not even recommend to any of my friends and family. I travel a lot but this experience is a disaster
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
saman c wrote a tip 18 Apr
"Please don’t spend a dollar on this "
avatar-image
Siddhi G wrote a tip 3 Apr
"Don’t travel if you don’t want your trip to be spoiled "
avatar-image
Ian W wrote a tip 2 Apr
"Do not use at any cost and/or scenario!"
avatar-image
juan r wrote a tip Mar 2024
"Never flight with Air Europa"
avatar-image
davidcO933XL wrote a tip Mar 2024
"If flying out of BCN, many other low fare options including Vueling and Ryanair. I have flown with both and either are a much better option"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Air Europa

Search flights

ReturnOne-wayMulti-city
Depart
Wed, 08/05
Return
Wed, 15/05
Travellers
1, Economy