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Air France


22,909 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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22,909 Reviews from our TripAdvisor Community

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22,909 reviews from our community

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Showing 7,626: English reviews
Level 3 Contributor
16 reviews
6 helpful votes
Reviewed today
NEW
via mobile

Excellent service and worth the cost. Good food and excellent service. Book online to safe hustle at the air port, if you do all you have to do at the air port is drop off your bag and collect your ticket. Very easy and hostile free.

International Business Class Norwich - Abidjan
Helpful?
Thank marktP8526RJ
Carlow, Ireland
Level 3 Contributor
11 reviews
5 helpful votes
Reviewed today
NEW
via mobile

Outstanding service, comfortable plane, free sandwich/snack and drink, always on time, i was very impressed even for economy class!

Europe Economy Dublin - Paris
Helpful?
Thank Lilly21052014
Bend, Oregon
2 reviews
Reviewed today
NEW

Our luggage never left Detroit despite having a 6 hour layover and going to the Air France Desk to double check that our bags would make the flight. Almost 3 days in Paris with out our bags, despite the fact that they were at the airport for almost 48 hrs. We have yet to file a claim as we are...

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International Premium Economy Detroit - Paris

Helpful?
Thank mdb1948
Level 1 Contributor
3 reviews
Reviewed today
NEW
via mobile

I had a pleasant flight on Air France flying from Johannesburg to Berlin. I fly frequently and this is the 3rd time I fly with Air France and they never dissapoint me.

International Economy Johannesburg - Berlin
Helpful?
Thank Ntokozo K
Level 6 Contributor
172 reviews
37 helpful votes
Reviewed yesterday
NEW
via mobile

We decided to travel Air France Le Premier class on our recent vacation due to our very enjoyable experience last year on the SFO/Paris route. While quite a bit more expensive than other First Class Airline tickets, the value is there in our view. The Paris reception is the best we have ever experienced, we were personally met at the...

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International First Class Paris - San Francisco

Helpful?
Thank ronald h
Seattle, Washington
Level 3 Contributor
21 reviews
4 helpful votes
Reviewed yesterday
NEW

Priced as low as low-cost airline, everything was top-notch and a meal was in the price. I have no problems with going to Europe for a month with carry on bag only.

International Economy Seattle - Paris
Helpful?
Thank Michael H
Orange County, California
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW

The Airport experience was not bad at CDG. The flight was delayed. We were not informed on the reason for the delay. Since we were with kids, they checked us in early, and asked to move on to the aero bridge, but we had to wait there for a couple hours due to the delay. After boarding, we were seated....

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International Premium Economy Paris - Los Angeles

Helpful?
Thank sinharajnishp
Redwood City, California
Level 6 Contributor
328 reviews
113 helpful votes
Reviewed yesterday
NEW

The seats were were wider than US airlines, spaced further apart, the seat backs don't go back so far that you can't get out of your seat for the restroom. You got a complimentary champagne, wine with the meal, and an after dinner drink. Food was good. The flight staff was very nice. My only complaint was on the way...

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International Economy San Francisco - Paris

Helpful?
Thank paneb
2 reviews
Reviewed yesterday
NEW

While Air France could update all of their transatlantic planes so that the business class seats have fully flat capabilities (only some of their planes have this feature), I think it is important to highlight the superior quality of the professional in-flight service from the personnel on board. I have been taking Air France to France for years now and...

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International Business Class Paris - Los Angeles

Helpful?
Thank Trip18576634774
Mumbai, India
2 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Delayed the flight by 2 hours. I was in Milan for a day visit. If I knew my flight would be delayed I’d have had half a day more to see the city but I missed that n sat at the airport for 2 hours more than than planned when I could’ve seen the city. Thoroughly upset.

Europe Economy Milan - Paris
Helpful?
Thank hash2bz
See travel tips for airlines
“get to the CdG airport early to take advantage of the excellent shops.”
Trip18576634774, 16 Nov 2018 | Read review
“With Air France you should never expect to get your suitcase.”
837hazelt, 15 Nov 2018 | Read review
“Pay a little extra for extra leg room or more space. Bulkhead seating is probably best upgrade value, then exit row seating.”
jaybould, 15 Nov 2018 | Read review
“If you make a connection in Paris, you MUST go through security AGAIN!!! And the ParisAirport is HUGE so allow time to get to your gate.”
mamacancook, 15 Nov 2018 | Read review
“A headphone with jack may be handy.”
travel198315, 14 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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