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Air Transat


2,954 Reviews
Headquarters: 5959 Chemin Cote Vertu Ouest, Montreal, Quebec Canada +1-877-872-6728 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,954 Reviews from our TripAdvisor Community

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2,954 reviews from our community

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Showing 2,077: English reviews
Ontario, Canada
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed yesterday
NEW

End of May flew from Toronto to Paris & Return via "Club Class". Stop over in Montreal, getting off & on the plane, on the way there was a breeze. Complimentary toiletries in a smart little bag, slippers and blanket. Excellent selection of movies, TV shows, documentaries in English and French, on your own screen. Day and Overnight flights include...

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International Business Class Toronto - Paris

Helpful?
1 Thank debbiedoestravel2014
Berkshire
Level 5 Contributor
77 reviews
49 helpful votes
Reviewed yesterday
NEW

It starts with not being able for some bizarre reason to use the online webpage, so I phoned. I arranged and purchased extra leg room for this journey and our return journey. I was informed for the return journey we were facing a wall, so there would be less leg room. It was classed as extra leg room, so I...

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International Economy London - Vancouver

Helpful?
1 Thank total-tan-seeker
Toronto, Canada
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 2 days ago
NEW

I went on a one week to Israel on the first week of July. The flight to Tel Aviv was FULLY booked. Wonderful trip. Very convent. I liked that Air Transat used a Hebrew speaking flight attendant that help everyone that needed help. The stop over in Montreal on the way back was VERY stressed as i had to collect...

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International Economy Toronto - Tel Aviv

Helpful?
Thank yaelc0hen
Toronto
Level 1 Contributor
3 reviews
11 helpful votes
Reviewed 2 days ago
NEW

Our flight back from Zagreb was appalling, the staff were rude and totally unprofessional. It seemed that if you spoke French they were happy to provide you with service... the rest of us were treated with distain. I have never experience such poor service on any flight. The staff are constantly nagging and the food was littrally thrown at us...

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International Economy Zagreb - Toronto

Helpful?
Thank GigaSp
Level 1 Contributor
4 reviews
Reviewed 3 days ago
NEW

This airline destroyed a 800$ suitcase and when I filed a claim with them they would not even give a response. I will never travel with air transat again. I do not understand how an airline can continue to operate with this kind of negligence. Do not fly with them if you value your belongings.

Domestic Economy Montreal - Vancouver
Helpful?
Thank Beth M
Edmonton, Canada
Level 5 Contributor
78 reviews
20 helpful votes
Reviewed 3 days ago
NEW

Flight crew were great both way especially Jody. Great price for flight and accommodations. The lay over in Calgary was a little long both ways.

Mexico Economy Edmonton - Puerto Vallarta
Helpful?
Thank Bozocea
Worcester, United Kingdom
Level 4 Contributor
38 reviews
14 helpful votes
Reviewed 3 days ago
NEW

In flight food good, service good, flight comfort good, leg room poor, window seat view great, access toilets difficult.

International Economy London - Toronto
Helpful?
Thank dean10102013
Saskatoon, Canada
Level 4 Contributor
27 reviews
Reviewed 4 days ago
NEW

We went from Saskatoon to Punta Canta. The plane was nice looking. The seats were okay. The food was okay.

Caribbean Economy Saskatoon - Punta Cana
Helpful?
Thank reneeprok
Level 4 Contributor
35 reviews
5 helpful votes
Reviewed 5 days ago
NEW

No in-seat entertainment system on this Airbus so there are no movies to watch unless you've brought your own device. Seems like more legroom than other budget airlines and the seat in front can't lower right into your lap- which is nice. The Boeings might be different. Flights both ways were late 90 minutes or more, which I expected anyway...

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International Economy Toronto - Glasgow

Review collected in partnership with ASUS 12 W8 IE Bookmark

Helpful?
Thank Jim L
Chester, United Kingdom
Level 6 Contributor
100 reviews
46 helpful votes
Reviewed 5 days ago
NEW

I reviewed Air Transat on 27 June. Sadly,this time our proposed flight from Toronto was a SHAMBLES.. We had flown from Calgary after the Calgary Stampede - didn't mind that this flight arrived late - meant spending less time wandering about Toronto Airport. We got on the plane for our 22.40 flight, only to discover, disappointingly for a seven hour...

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International Economy Toronto - Manchester

Helpful?
1 Thank 38gordon79
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See travel tips for airlines
“Do not spend money on extra leg room seats with a wall in front, it is less leg room more knee room only.”
total-tan-seeker, 26 Jul 2017 | Read review
“I would not pay for the upgrade Premium Plus The priority baggage is not true, in fact we got our luggage way after everyone else.”
GigaSp, 25 Jul 2017 | Read review
“Bring your own snack, picnic, or meal”
Bozocea, 24 Jul 2017 | Read review
“Side seats in the last few rows are in pairs”
, 22 Jul 2017 | Read review
“Try another airline”
38gordon79, 22 Jul 2017 | Read review
Show next 5 travel tips 5 of 10
About Air Transat
Montreal-based Air Transat (TS) flies to 60 destinations in Canada, the United States, Mexico, the Caribbean, Central America, South America and Europe. Because it specializes in vacation destinations, it typically flies to warmer destinations during winter months and European destinations during summer months. It has operating bases at Montréal–Pierre Elliott Trudeau International Airport (YUL), Toronto Pearson International Airport (YYZ) and Vancouver International Airport (YVR). Air Transat aircraft have two cabins: Club Class, which is the equivalent of Business Class, and Economy Class.

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