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Alaska Airlines


8,616 reviews
Headquarters: PO Box 68900, Seattle, WA 98168 +1 800-252-7522 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,616 Reviews from our TripAdvisor Community

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8,616 reviews from our community

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Showing 8,391: English reviews
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW

Alaska always has great service, although no airlines will really serve much of anything complimentary anymore. Flights were on time, attendants friendly. Not sure what else to say. I fly Alaska whenever possible, they are always my top choice.

International Economy San Jose - San Jose
Helpful?
Thank Anne R
Lake Mary, Florida
Level 5 Contributor
83 reviews
9 helpful votes
Reviewed yesterday
NEW
via mobile

This is by FAR and AWAY THE Best airlines I fly. The service is top notch, the crew friendly and helpful. The food they service is very good and the flight is always on time. The other airlines should take note! Well done

Domestic First Class Orlando - Seattle
Helpful?
Thank BourdeauxBoy
Great Falls, Montana
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

Alaska Airlines is dependable, affordable and typically on time. Living in a town with limited options, we appreciate their service and affordability! From pilot to flight attendants, people are friendly and make the flight pleasant. With SeaTac as their main hub, it adds to the friendly, down-home feeling of Alaska Air.

Domestic Economy Great Falls - Chicago
Helpful?
Thank donahughes313
Phoenix, Arizona
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed yesterday
NEW

This was our second experience on Alaska Airlines. Our first was last summer--Phx to Fairbanks, AK and Vancouver, BC to Seattle to Phx. Both experiences with this airline were excellent. On our most recent flight to and from Seattle from Phx (nonstop), we chose to pay for upgraded seats to Premium Class (just behind First Class section). This relatively low...

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Domestic Economy Phoenix - Seattle

Helpful?
Thank rlgoodallphx
Sabetha, Kansas
Level 3 Contributor
14 reviews
Reviewed yesterday
NEW

planes left on time or early, crew was very polite and kept us informed about rough air coming. received water, snack's, beverages (2x). crew watched out for a young girl traveling by herself, called her by name multiple times and asked if she needed something.First time I flew alaska air, won't be the last for sure.

Domestic Economy Kansas City - Ketchikan
Helpful?
Thank Janice D
Mesa, Arizona
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

My trip on Alaskan Airlines was great. I would fly with them again. The plane was great, clean, seats were roomy and comfortable, seat back table was big enough for a small laptop, snacks and drinks. The flight attendants were pleasant and helpful. We left and arrived on schedule. Way more than just a piece of plastic like you know...

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Domestic Economy Phoenix - Seattle

Helpful?
Thank TaWe
Delray Beach, Florida
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed yesterday
NEW

Perfect nonstop flight to Seattle from Ft Lauderdale. We upgraded seats for extra legroom which was great. No turbulence at all enroute. Left early and arrived early so in the future I will look to this airline for my travel needs.

Domestic Economy Fort Lauderdale - Seattle
Helpful?
Thank Rick M
San Jose, California
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

Alaska Airlines direct flight to Cabo San Lucas is the easiest way to travel from the South Bay Area. It was an excellent flight, on time, great service and best of all direct...there in less than 3 hours!

Mexico Economy San Jose - Los Cabos
Helpful?
Thank Carole Z
Athens, Georgia
Level 4 Contributor
37 reviews
16 helpful votes
Reviewed yesterday
NEW

Booked three seats on Alaska Airlines months before our cruise to Alaska was to depart. Checking in process was very easy...as was luggage tag printing and drop off. Had to have two porters wheel two of us to the gate and through security in ATL for our flight. They have a seating section across from their ticket counters/luggage drop off...

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Domestic Economy Atlanta - Seattle

Helpful?
Thank Kermit4655
Basel, Switzerland
Level 3 Contributor
22 reviews
15 helpful votes
Reviewed 2 days ago
NEW
via mobile

We flew Alaska 1193 from Newark to San Francisco on the 11th of July 2018. Airplane dropped to like negative 50 degrees once we got into the air. The air circulation must have been faulty as the middle of the plane was quite warm and the front and rear of the plane was freezing cold. Asked the flight attendant (wish...

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Domestic Economy Newark - San Francisco

Helpful?
Thank Christopher C
See travel tips for airlines
“get there credit card. has a annual fee, but you get free checked bags for you and several quest.”
790janiced, 17 Jul 2018 | Read review
“Be on time because they are!”
TaWe, 17 Jul 2018 | Read review
“Select your seats in advance when you book!”
carolez659, 17 Jul 2018 | Read review
“I paid the extra $75/pp for a bit more leg room for the return red eye flight...glad I did. We are tall folks!”
Kermit4655, 17 Jul 2018 | Read review
“Lowest price midweek in the morning”
George700East, 16 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Alaska Airlines
The seventh-largest airline in the United States, Seattle-based Alaska Airlines (AS) flies to about 100 destinations in the United States, Mexico and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. The airline has four hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), Seattle–Tacoma International Airport (SEA) and Ted Stevens Anchorage International Airport (ANC). Most of its aircraft operate with two classes of service: First Class and Economy Class. Passengers flying in First Class have access to the airline's lounge, known as the Board Room, which has locations at about 20 airports.
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