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Alaska Airlines
Headquarters: PO Box 68900, Seattle, WA 98168
Overview
4.017,403 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
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About Alaska Airlines
Headquarters: PO Box 68900, Seattle, WA 98168

Airline Summary

The fifth-largest airline in the United States, Seattle-based Alaska Airlines (IATA: AS; ICAO: ASA) flies to more than 100 destinations in the United States, Mexico, Costa Rica, and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. However, the airline has a major presence serving destination on the West Coast of the United States of America. The airline has five hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), San Francisco International Airport (SFO), Seattle–Tacoma International Airport (SEA), and Ted Stevens Anchorage International Airport (ANC). Aircraft operate with two classes of service: First Class and Main Cabin (Economy Class). Premium Class in the Main Cabin, offering additional legroom and priority boarding, is being added to aircraft. Passengers flying in First Class have access to the airline's Alaska Lounge with locations 7 airports. On 25 April 2018, Alaska Airlines and Virgin America merged. The combined airline is known as Alaska Airlines. The combined fleet consists of Airbus, Boeing, Bombardier, and Embraer aircraft.
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17403Reviews
1770Photos
100Tips

Reviews
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Popular mentions
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Meander12165545779 wrote a review Yesterday
1 contribution
Tampa - Seattle
Domestic
DO NOT VOLUNTEER TO GIVE UP YOUR SEAT. They lied to my face. I agreed to be bumped in exchange for a better seat, and I ended up with a worse seat than the seat I originally paid for. I would not have volunteered knowing that my seat would be worse. Because I volunteered they refused to compensate me any further. Will never use this airline again.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wedina Y wrote a review Yesterday
San Diego, California4 contributions
Honolulu - San Diego
Domestic
Cancelled flight. My girls ended sleeping in the dirty floor of HNL airport to wait for the morning flight. Our first time taking Alaska Airlines and it would be our last! Super unreliable and took forever to reach their customer service.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Glenda W wrote a review 18 Jun
1 contribution
Columbus - San Francisco
Domestic
My daughter flight was delayed in Seattle and she was an unaccompanied minor. My daughter was calling my husband and I nervous. Our daughter put the supervisor on the line and she communicated that they will take her in room for this evening and will make sure she gets on her fight in the morning. This airline is the BEST. From the time we checked in at the airport on. I will continue to book from here on out. Thank you for proving my husband and I relief 💖
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trey W wrote a review 18 Jun
1 contribution
Columbus - Seattle
Domestic
A lady was very as helpful with our daughter she was understanding while we was explaining her circumstances. Thank you
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Deek_in_AZ wrote a review 18 Jun
Scottsdale, Arizona1 contribution
Portland - Philadelphia
Domestic
Afternoon waiting in line for 25 minutes they saus we only had 4minutes before cut off so they could not help ups. Then she handed us our id's and gave a blank stare like " buzz of you are late. !"
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Replacement!
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A personal welcome aboard note
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Wedina Y wrote a tip Yesterday
"Do not recommend it at all!!"
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Deek_in_AZ wrote a tip 18 Jun
"Don't bother they shuffled us around so much we are 6 will be 10 hours late,I I paid extra. The soon for got about my money row 31. Pissed"
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CFritzWashington wrote a tip 14 Jun
"Take a different airline "
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Linda Z wrote a tip 10 Jun
"Avoid this airline "
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DayTrip12385891081 wrote a tip 9 Jun
"Avoid. Use other airlines."
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £31
3th checked bag: £79
4th checked bag: £79
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £31
3th checked bag: £79
4th checked bag: £79
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £31
3th checked bag: £79
4th checked bag: £79
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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