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American Airlines


44,754 reviews
Headquarters: 4333 Amon Carter Boulevard, Fort Worth, TX 76155-2605 +1 800-433-7300 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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44,754 Reviews from our TripAdvisor Community

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44,754 reviews from our community

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Showing 37,036: English reviews
Key West, Florida
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed today
NEW

Newer plane with tighter leg space and seats that lean far back giving you even less space for your legs. One good thing is that they have accommodated luggage with larger overhead space. There is no checking of the number of bags you bring on nor where you place them. I did not see economy plus on this plane. I...

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Domestic Economy Charlotte - Minneapolis

Helpful?
Thank mwbchalmers
Garland, Texas
Level 4 Contributor
27 reviews
10 helpful votes
Reviewed today
NEW

I made the mistake of booking an economy flight from DFW TO CDG Paris France. The leg room between my seat and the seat in front of me was incredible short and it made the trip from DFW to CDG A LIVING HELL!! Unless you are extremely short, do not book any international flight on AMERICAN in the economy section,...

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International Economy Dallas - Paris

Helpful?
Thank cajun2016
Pittsburgh, Pennsylvania
Level 4 Contributor
31 reviews
9 helpful votes
Reviewed today
NEW

Everything was as it should be on the way to DC, plane was on time and everything moved right along. On the way home we were unable to get a direct flight home so we went through LaGuardia. Crazy thing is we de-boarded the plane onto the tarmac then walked up the steps to a second floor only to have...

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Domestic Economy Pittsburgh - Washington DC

Helpful?
Thank hando2015
Level 4 Contributor
29 reviews
5 helpful votes
Reviewed today
NEW

This was my first trip where I traveled in "economy". The attitude of the flight staff towards this class of passengers was a little disappointing.

Domestic Economy Dallas - Orange
Helpful?
Thank TelaBeachbum63
Scottsdale, Arizona
Level 3 Contributor
18 reviews
2 helpful votes
Reviewed today
NEW
via mobile

We flew Chicago to Rome in new Airbus series. Very comfortable and luxurious. Lie flat seat becomes bed . Slept well. Great crew. Fabulous international lounge in O’Hare. Big glitch was returning through Chicago . The International terminal is very isolated so you must go through customs, recheck your luggage, exit the International terminal and catch a shuttle bus to...

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International First Class Chicago - Rome

Helpful?
Thank Worldtraveller362017
Level 3 Contributor
11 reviews
Reviewed today
NEW

It was on time and that is the best that can be said about it. I have been flying for 40+ years and have watched the airlines go from pleasant to bad Greyhound with wings. I'm sorry for the insult to the "bus". If travel is part of "making a living", this is not news. I don't think it can...

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Domestic Economy Reno - Chicago

Helpful?
Thank Peter L
Philadelphia, Pennsylvania
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed today
NEW

My flight was exceptionally pleasant. Great attendants, comfy seats. A dream come true. Now I am scheduling more flights.

Domestic Economy Harrisburg - Albuquerque
Helpful?
Thank sandy89109
Haslemere
Level 5 Contributor
50 reviews
25 helpful votes
Reviewed today
NEW

Flight arrival was ahead of time - great Food was inedible Service and staff attitude was just about ok

International Economy London - New York City
Helpful?
Thank 3Frames
Level 1 Contributor
4 reviews
Reviewed today
NEW

Also in the economy class ,the service was really good,.Friendly staff,....free soft drinks 3 times and more....1 alcoholic drink also included...comfortable seats and enough space for legs...good informations during the flight and also for transfer passengers.

Domestic Economy Fort Lauderdale - San Diego
Helpful?
Thank b x
Alexandria, VA
Level 3 Contributor
18 reviews
7 helpful votes
Reviewed today
NEW

This was the worst of a series of bad flights with American Airlines. I expect delays in the summer because of thunderstorms. However, none of the egregious delays I experienced on American this summer were as a result of weather. This particular flight was scheduled to leave at 6:43pm. It finally boarded just after 11pm, and not long after everyone...

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Domestic Economy Indianapolis - Washington DC

Helpful?
Thank winewanderer
See travel tips for airlines
“Do not book economy on AMERICAN for long fligts.”
cajun2016, 18 Sep 2018 | Read review
“Reno to San Francisco - The Bus - 4 hours -$23 - WiFi all the way - ie Don't Fly!”
peterlP7010BH, 18 Sep 2018 | Read review
“be ready to file a complaint if you have to cancel due to hurricane”
810stephs, 18 Sep 2018 | Read review
“Make sure you read all the fine print before assuming you're getting a good deal.”
DaphneS136, 18 Sep 2018 | Read review
“Take a different Airline!”
361garym, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About American Airlines
Headquartered in Fort Worth, Texas, American Airlines (AA) offers non-stop flights to more than 250 destinations in more than 40 countries across North America, South America, the Caribbean, Europe and Asia. With hubs at Chicago O'Hare International Airport (ORD), London Heathrow Airport (LHR), New York's John F. Kennedy Airport (JFK), Miami International Airport (MIA) and Los Angeles International Airport (LAX), AA has more than 6,700 flights daily. In addition to about 50 Admirals Club lounges worldwide, the airline also has four Flagship Lounges at JFK, LAX, LHR and ORD for use by First Class passengers on international and transcontinental flights.
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