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(ANA) All Nippon Airways

2,997 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,997 Reviews from our TripAdvisor Community

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2,997 reviews from our community

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Showing 721: English reviews
Grand Forks, North Dakota
Level Contributor
3 reviews
Reviewed 2 days ago NEW

What a great airline to be flying on the seats were very big and the meal on the aircraft was amazing

International Economy Tokyo - New York City
Thank Brody B
Level Contributor
144 reviews
65 helpful votes
Reviewed 3 days ago NEW via mobile

Traveling single mother of three kids is stressful enough. Imagine after a long 12 hours flight from United to narita from usa and change to ANA was a taste of sweetness. Food - yummy. Kids meal were extremely creative, colorful, lots of choices and inviting. There is jello, fruits, biscuits, drinks in cup with lid and straw. I ordered a...

Southeast Asia Economy Tokyo - Kuala Lumpur

Thank May F
DeLeon Springs, FL
Level Contributor
74 reviews
14 helpful votes
Reviewed 3 days ago NEW

I used ANA for the first time on my way to a great snorkeling/diving sailing in the Islands of Indonesia

International Economy New York City - Jakarta
Thank Gobitrip
Kota Kinabalu, Malaysia
Level Contributor
3 reviews
14 helpful votes
Reviewed 4 days ago NEW

I am a frequent flier with many airlines due to work and travel more than 20 dyas in a month. My first time with ALL NIPPON AIRWAYS though. Flew on NH 886 KUL/HND Feb2 and returned on NH885 HND/KUL Feb7 (ZXTI6C) with 4 elderly pax (one on a wheelchair) and a 5 year old child. As far as I can...

North Asia Economy Kuala Lumpur - Tokyo

Thank Edward-Johann
Dhaka Division, Bangladesh
Level Contributor
131 reviews
45 helpful votes
Reviewed 4 days ago NEW via mobile

I was traveling from Mexico City to Tokyo Narita. Fight deperture 20 mins delay. Ground staff not helpful in Mexico City airport. It's a 14:30 hours flight but didn't have wifi, but have many movie and games. Cabin crew are best I think in the world. Excellent behaviour, polite. Al time they come and ask need anything. Really great in...

International Business Class Mexico City - Tokyo

Thank Mehedi44
San Francisco, California
Level Contributor
15 reviews
21 helpful votes
Reviewed 6 days ago NEW

One of the best service of Asia Airline. Brand new 777, clear and comfortable. Good price of tickets, Excellent service and tasted in-flight meals. The seat is roomy and comfortable. I'm enjoyed very journey with ANA.

International Economy San Francisco - Tokyo
Thank Wendy C
Hong Kong, China
Level Contributor
123 reviews
69 helpful votes
Reviewed 1 week ago

Brand new 787, clean and comfortable. Good meals, great service. All flights on time. Seat comfort good,slightly expensive tickets compared to others, but with no stop in US, worth the slight extra. Would use again.

International Economy Hong Kong - Mexico City
Thank Marc_C433
Hong Kong, China
Level Contributor
287 reviews
81 helpful votes
Reviewed 1 week ago via mobile

Really modern aircraft with a slightly different configuration than you wld imagine , spacious and comfortable. Staff were very good and helpful and diligent. Food on the whole ok , won't rave about it. The movies and dram selection left a lot to be desired to be honest . That's the only down side of the trip. Otherwise cannot complain...

North Asia Business Class Hong Kong - Tokyo

Thank Astrojoy
Level Contributor
23 reviews
5 helpful votes
Reviewed 1 week ago

I don't think any airline can beat the service of Asian airlines. The service is excellent from the ground to the skies. The airplane seating is very comfortable and the airlines seem to note that many customers are solo flyers, and configures the plane to the business people needs. I think that is a great plan....as more people are traveling...

International Business Class Honolulu - Tokyo

1 Thank sharon s
Level Contributor
30 reviews
2 helpful votes
Reviewed 1 week ago via mobile

At first, very hesitant to fly with ANA, took the chance and no regrets at all! Boarding is always on time, crew are very helpful and accommodating. The in-flight food is great. I traveled with my family Tokyo, Japan and for 13 hours flight kids had no complains.

International Economy Toronto - Tokyo
Thank Arm2yan
See travel tips for airlines
“Very good customer service”
MaGraciaB, 16 May 2017 | Read review
“Japanese Meal is consistently better than Western Meal assuming you like Seafood”
TrungH827, 27 Apr 2017 | Read review
“Best airline to fly from LHR to Tokyo? Never use BA!!”
970ct, 26 Apr 2017 | Read review
“Be very careful dealing with reservation agents who are not well trained, stupid, rude or dishonest”
drwizardsea, 23 Apr 2017 | Read review
“Enjoy it! Great airline!”
N4605CMseand, 22 Apr 2017 | Read review
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About (ANA) All Nippon Airways
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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