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Belavia Belarusian Airlines


827 reviews
Headquarters: 14 Nemiga Str., Minsk 220004 Belarus 011 375 17 220-25-55 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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827 Reviews from our TripAdvisor Community

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827 reviews from our community

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Showing 136: English reviews
Hong Kong, China
Level 5 Contributor
65 reviews
50 helpful votes
Reviewed 2 weeks ago

Due to political tensions between neighbouring Russia and Ukraine there are no direct flights any more. The best options are now via Minsk on Belavia or via Riga on Air Baltic. On both airlines one of the flights can be a small jet with limited hand luggage space. Air Baltic can be cheaper if taking only hand-luggage under 8kg, but...

Date of travel: March 2019
More 
Europe Economy Moscow - Kharkiv

Helpful?
Thank PhiloLake
Community of Madrid, Spain
1 review
Reviewed 3 weeks ago via mobile

This is the first time I flew with Belavia. My luggage was lost and they did not bring to the airport until two days after and to the hotel not until three days after.

Date of travel: March 2019
Europe Business Class Amsterdam - Minsk
Helpful?
Thank Ullala2015
2 reviews
1 helpful vote
Reviewed 4 weeks ago

Good customer service, skilled cabin crew, suitable legroom, flight is value for money, convenient time of tramsfers

Date of travel: February 2019
Europe Economy Minsk - Rome
Helpful?
1 Thank Paradise818010
2 reviews
1 helpful vote
Reviewed 4 weeks ago

Simple online booking and check-in. They provide really good service at short distance flights and the cabin is fresh and clean, but with a lack of entertainment. The crew, planes and company itself are really good. Promo-ticket is a nice value/money option. However, the regular price could be lower.

Date of travel: February 2019
Russia Economy Minsk - St. Petersburg
Helpful?
1 Thank Konstantin D
Zurich, Switzerland
Level 6 Contributor
501 reviews
96 helpful votes
Reviewed 4 weeks ago via mobile

On time. Friendly cabin crew and ground staff. Good complimentary food. The flight was with a Boeing 737-500 ( see picture ). Can’t complain about Belavia.

Date of travel: February 2019
Europe Economy Milan - Minsk
Helpful?
Thank DenisL90ZH
Jerusalem, Israel
Level 5 Contributor
51 reviews
16 helpful votes
Reviewed 4 weeks ago

As flight should be - easy on line check in - no haggling at check in about weight if carry on luggage - clean airplane and friendly crew - actual free hot meal served on board - and quite tasty - on time departure and arrival - and all this is not more expensive than the lo cost airlines

Date of travel: February 2019
International Economy Tel Aviv - Minsk
Helpful?
Thank yoram s
Moscow, Russia
Level 5 Contributor
70 reviews
31 helpful votes
Reviewed 19 January 2019

When we book from Australia we were unsure as to whether or not the airline would get us there. The flight was not cheap but cheaper than the bigger airlines. To our surprise we enjoyed the flight. On leaving Amsterdam we noticed that the plane was very old (maybe 20 + yrs), Was clean. There was not a lot of...

Date of travel: December 2018
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Russia Economy Amsterdam - St. Petersburg

Helpful?
Thank kerrianne0
Aberdeen, United Kingdom
Level 5 Contributor
72 reviews
32 helpful votes
Reviewed 7 January 2019 via mobile

Well what can I say about soviet airlines . Awful service terrible old plane not clean to any standards. Travel with a baby they only made our life harder with not providing anything or helping on anyway. We had to ask for the safety belt for the baby otherwise they forgot about . When my wife went to change the...

Date of travel: January 2019
More 
Europe Economy Paris - Minsk

Helpful?
1 Thank 43andrer
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 27 December 2018 via mobile

Belavia does not care about its customers. I had a flight connection and arrived very early at the CDG. As I had 5 hours before my flight and wanted to register my luggage and buy an access to the lounge. I had to call the customer support service in Minsk (there is nothing in the airport). I explained my situation,...

Date of travel: December 2018
More 
Europe Economy Paris - Minsk

Helpful?
1 Thank catherinebuhal
Level 3 Contributor
20 reviews
10 helpful votes
Reviewed 17 December 2018

I have flown with Belavia a number of times over the last two tears. The initial confusion of a different language quickly gave way as soft drinks and food was served. Note there is no alcohol served on Belavia. The food is Belarusian so it’s meat, veg and grains with marshmallow and chocolate for desert. Relatively modern Embraer jets are...

Date of travel: October 2018
More 
Europe Economy London - Minsk

Helpful?
Thank semprini27
See travel tips for airlines
“No specific tips”
Paradise818010, 26 Feb 2019 | Read review
“Nice flight, just avoid Schiphol”
Glasfluss, 10 Nov 2018 | Read review
“Consider Easyjet and Ryanair - and this beats both of them - no contest.”
U4016INtimothys, 22 Oct 2018 | Read review
“Check in your big carry-on bags as luggage”
645stefant, 3 Oct 2018 | Read review
“Staff must be more professional and inform Passengers about Visa Issues”
husseinc2016, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Belavia Belarusian Airlines
Belavia (B2) is the national airline and flag carrier of Belarus. Its headquarters are located in Minsk and it operates from a hub at Minsk National Airport (MSQ). Belavia flies to four domestic destinations and more than 35 international destinations in Europe, the Middle East and Asia. It also has codeshare agreements with 13 airlines, including Air France (AF), Etihad Airways (EY) and KLM (KL). The airline's fleet consists of 32 aircraft configured with one cabin (Economy Class) and two cabins (Business Class and Economy Class).

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