Lost our luggage waited 3 days in Jerusalem and I day when we got back home. Apparently it's "common practice" Sorry but I cannot even give one star
Had a very pleasant flight again with Brussels airline. Check ind ok and boarding was fast and without any problem. The cabin staff was helpful and smiling. We departed on time and landed on time in Brussel airport. Very good place for the leg and comfortable seats. The cabin…
I want to express my most sincere gratitude to Brussels Airlines for offering to me changing two flights (very little charges; very unbureaucratic) due to the passing away of my mother last monday. In such situations you realise the difference between cheap and solid. I am…
A lovely touch by the cabin crew to offer myself and my fiance a drink to celebrate my birthday. They had no prior knowledge from us. It was lovely for them to notice and to come offer us a drink. This was a great way to start our weekend away together.
Overall a great experience. Unbelievable legroom, comfortable seats, good customer service. Food was good and plenty. Same with beverages in terms of selection and availability. Good selection of in-flight entertainment options.
"Don't use this airline"
"Bring your own food like sandwiches in case the food served in the plane is not your type"
"check in ahead of time so I am not sitting next to an enormous person"
"Don't book wiht them."
"Do not fligth with Brussels airlines"