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easyJet


3.5 of 5 bubbles
10,911 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    1.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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10,911 Reviews from our TripAdvisor Community

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10,911 reviews from our community

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Showing 5,958: English reviews
London, United Kingdom
Level Contributor
80 reviews
24 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

They flight was late due to the flight staff being late. BECAUSE they were late, bad weather set in at the airport in Italy. (I know this because other members of my group arrived on time and landed just fine so if my flight was on time there would have been no issue at all) The pilot tried to land...

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Europe Economy London - Milan

Helpful?
Thank DimT_78
Athens
Level Contributor
52 reviews
40 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Last Monday I travel from Gatweak to Athens with an easyjet flight. Second time this this company, and the last one apparently. I had with me only one very small suitcase about 5 kilos in total and my hand laguage. During boarding they were calling the group who had booked "speedy boarding" - like everybody should know what the hell...

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Europe Economy London - Athens

Helpful?
Thank Marianna24
London, United Kingdom
1 review
2 of 5 bubbles Reviewed yesterday NEW

I was travelling back from Rome Fiumicino Airport to London Gatwick. Everything was fine until I was about to board and was suddenly told I could only take one carry-on luggage, so they said either I stuffed my second bag into one bag or I pay 60 Euros for the extra luggage! I take it on my part that perhaps...

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Europe Economy Rome - London

Helpful?
Thank BobbyCharles91
Mumbai (Bombay), India
Level Contributor
14 reviews
1 helpful vote
3 of 5 bubbles Reviewed yesterday NEW

Other than the baggage allowance n seat preference found no other difference in comparison to mainstream airlines. Was a bit nervous at first as never flew with a budget airline previously but see no difference now.

Europe Economy London - Venice
Helpful?
Thank FaborFad
Sydney, Australia
1 review
1 of 5 bubbles Reviewed 2 days ago NEW

EVERYONE CAREFUL OF YOUR SMALL HAND CARRY LUGGAGE. I bought extra luggage for me from madrid to london with easyjet. However my luggage was completely destroyed. Even the baggage claim office at the airport said it was a disaster who knows what did my luggage went through. So I claim it to damaged luggage. They replied me after three weeks...

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Europe Economy Madrid - London

Helpful?
Thank hlwang
London, United Kingdom
Level Contributor
2 reviews
1 helpful vote
1 of 5 bubbles Reviewed 2 days ago NEW

I have booked a flight, when I recieved the confirmation email one of the dates was wrong, and I though that was my fault. I did it again and again came wrong. I contact Customer service by email, facebook and twitter. Two days later the contact me by email, they didn't even read my problem, only sent me a copy-paste...

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Domestic Economy London - Edinburgh

Helpful?
Thank Joylu12
Mersham, United Kingdom
2 reviews
1 helpful vote
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

EasyJet only flies to Corsica on Sundays- however no buses run on Sunday so the only way from airport to hotel (we had chosen Propriano ) if you don't drive, is by taxi. The quote for transfers from easyJet link was almost £400! And of course fares on Sundays much higher than normal. Of course, no refund when left with...

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Europe Economy London - Ajaccio

Helpful?
Thank GibsonGraham
Manchester, United Kingdom
Level Contributor
20 reviews
11 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Great budget airline, have previously flown with them to Athens and had no qualms about flying again. Paid extra for second row seat, which comes with priority boarding and it was worth every penny to be on and off first. Easy online booking and really useful app makes checking in a breeze. Helpful and friendly cabin crew made it a...

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Europe Economy Manchester - Krakow

Helpful?
Thank Wofwd123
Level Contributor
35 reviews
5 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

It may not be fair to entirely blame The Airline. I have travelled over 3mio miles throughout the world. I am now accident crippled and require special assistance for on & off embarkation (mostly wheel chair) Travelling out to Brussels the flight was delyed 6+ hours......I was dumed with the wheelchair in an obscure part of departure area. There was...

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Europe Economy Berlin - Brussels

Helpful?
Thank George M
London
Level Contributor
41 reviews
34 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Excellent staff, decent planes and super good value! Use them all the time and if you book the right seat and splash out for an airline lounge, its like a poor mans Club Europe... with friendlier staff and more edible food :D

International Economy London - Agadir
Helpful?
Thank mikeijay
See travel tips for airlines
“Only use them as a last option. They're a bunch of clowns.”
 of 5 bubbles DimT_78, 20 Jan 2017 | Read review
“If you decide to use Easy Jet though read carefully all the little letters in their confusing web page”
 of 5 bubbles Marianna24, 20 Jan 2017 | Read review
“Double check how many bags you're allowed to take onto the plane.”
 of 5 bubbles BobbyCharles91, 20 Jan 2017 | Read review
“Worst customer service ever”
 of 5 bubbles Joylu12, 19 Jan 2017 | Read review
“Pay for a seat close to the exit for quick boarding and alighting”
 of 5 bubbles Wofwd123, 18 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
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