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Emirates


46,371 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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46,371 Reviews from our TripAdvisor Community

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46,371 reviews from our community

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Showing 29,509: English reviews
Whangaparaoa, New Zealand
Level 6 Contributor
119 reviews
75 helpful votes
Reviewed today
NEW

Flight was great in many aspects,seat comfort,punctuality,wonderful fight attendants,even the food ( and I don’t often say that!} but the wine was undrinkable and the temperature was so low that I was very cold for nearly 8,5 hours even under three airline blankets

Date of travel: February 2019
International Economy Auckland - Denpasar
Helpful?
Thank AnneAucklandNZ
Glasgow, United Kingdom
Level 4 Contributor
25 reviews
14 helpful votes
Reviewed today
NEW

The staff was unfriendly, the food was average. There is too much restriction on baggage and the choice of entertainment is not so good. The choice of food and soft drink is also limited. Though there are some good things such as seating space and screen for entertainment on flight.

Date of travel: December 2018
International Economy Glasgow - Mumbai
Helpful?
Thank manishag01
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Just a couple of months ago I wrote a disappointing review of an Emirates economy flight from Dubai to London. I was excited to be travelling business class in Emirates from London to Hanoi and then back from Saigon to London. I had travelled business class in Emirates before and remembered it to be a truly wonderful experience. I have...

Date of travel: January 2019
More 
International Business Class London - Hanoi

Helpful?
Thank Dawar H
Zurich
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed today
NEW

Emirates has spent a lot of money marketing to everyone that their airplanes are gold plated and as extravagant as their cities, but it's all BS. That marketing is for business and first class only! Their economy configurations are set up to squeeze every last bit of free space out of the plane that they waste on the first class...

Date of travel: January 2019
More 
International Economy Budapest - Bangkok

Helpful?
Thank Adonis912
Harpenden, United Kingdom
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed today
NEW

Excellent flight, all stages on time. Very comfortable seat with extra mattress. Food well served and selection good.

Date of travel: January 2019
International Business Class London - Bangkok
Helpful?
Thank fred296
Western Cape, South Africa
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed today
NEW

The staff are so helpful and courteous! I have loved flying with this airline, I just hate the stop over in Dubai. Too stressful and I had 45 mins to to get to connecting flight

Date of travel: September 2018
International Economy Johannesburg - London
Helpful?
Thank Val D
Sheffield, United Kingdom
Level 6 Contributor
802 reviews
289 helpful votes
Reviewed today
NEW
via mobile

Cannot fault this flight great leg room comfy seats fantastic food. The staff are amazing the service excellent free alcohol with your meal. Great entertainment on the flight your own TV with lots of choice for me best airline ever.

Date of travel: February 2019
Middle East Economy Muscat Governorate - Dubai
Helpful?
1 Thank chasweb
1 review
Reviewed today
NEW

Hi, We would like to lodge a protest about horrifying and extremely painful experience on this flight. We were travelling with 5-month-old baby and there was air conditioning issue on top of our seat. That caused water to leak with water dripping on us and the baby making it impossible for us to seat. We were offered jump seat which...

Date of travel: January 2019
More 
International Economy San Francisco - Dubai

Helpful?
Thank parth_j_mehta
Polegate, United Kingdom
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Wouldn’t travel with any other airline now. The service from the crew is second to none. Whilst a trip on the A380 is a must do. The leg room is more than what you get on some premium economy flights elsewhere. With an excellent entertainment package. I’m booking with them three times this year. And it’s easy to see why.

Date of travel: November 2018
International Economy London - Dubai
Helpful?
Thank jacko_1994
Pontefract, United Kingdom
2 reviews
1 helpful vote
Reviewed yesterday
NEW

Don’t expect to fly on the plane you book or the seats you book. 3 out of the 4 legs of my journey and my seats were all changed without me being informed. I was on a smaller plane The entertainment was not working correctly. The wine used to be served in individual small bottles but is now half a...

Date of travel: December 2018
More 
International Economy Manchester - Sydney

Helpful?
Thank ddaley55
See travel tips for airlines
“Take warm clothes even when travelling from one hot place to another as we were”
AnneAucklandNZ, 16 Feb 2019 | Read review
“travel light and carry own food”
manishag01, 16 Feb 2019 | Read review
“Make sure you have sufficient time between connecting flights if you land in Dubai. The smoking lounge in Dubai is dreadful!”
468vald, 16 Feb 2019 | Read review
“Consider other airlines who can be cheaper”
ddaley55, 15 Feb 2019 | Read review
“Always be prepared for the flight as in the duration and any possible extra comfort preparations...”
Lilywong62, 15 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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