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Eurowings


4,697 reviews
Headquarters: Grossenbaumerweg 6, 40472 Dusseldorf, North Rhine-Westphalia Germany 011 49 180 6 320320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,697 Reviews from our TripAdvisor Community

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4,697 reviews from our community

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Showing 1,226: English reviews
London, United Kingdom
Level 4 Contributor
25 reviews
14 helpful votes
Reviewed today
NEW
via mobile

I’d never flown them until this weekend but I won’t again. Late departures both ways but even though they must have known it was late they don’t bother announcing it until the gate should have closed. I won’t use them again.

Europe Economy London - Bonn
Helpful?
Thank Lawrence W
Medellin, Colombia
Level 6 Contributor
143 reviews
30 helpful votes
Reviewed today
NEW

I have traveled with Eurowings before with no delay at all. Very good timing. The airplane left the platform but it returned. They said the airplane got a chip to be changed. After 1:30 hours they couldn't do it so they asked us to get down and change of airplane when it was ready. They got everything ready before the...

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Europe Economy Vienna - Madrid

Helpful?
Thank Mau151
Level 6 Contributor
203 reviews
21 helpful votes
Reviewed today
NEW
via mobile

If you need a cheap and fast flight from Düsseldorf to London you should choose Eurowings for the transport. Good service.

Europe Economy Dusseldorf - London
Helpful?
Thank Johannes R
Level 2 Contributor
7 reviews
5 helpful votes
Reviewed today
NEW
via mobile

Our family recently flew with this budget airline ( a little apprehensively ) . I had downloaded their app and conveniently received updates of departure time as it had a delay of 30 mins. On arrival at check in desk we found a very good deal to load on our hand luggage for only a few € (12 € for...

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Europe Economy Olbia - Berlin

Helpful?
Thank Melissa B
London, United Kingdom
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed today
NEW

The flight was on time, it was clean and more comfortable than I expected, air hostesses were very polite and helpful. Better than I had anticipated and certainly immeasurably better than other low cost companies I flew with in the past.

Europe Economy Hamburg - Nice
Helpful?
Thank eurydice2017
Puerto Plata, Dominican Republic
Level 5 Contributor
89 reviews
25 helpful votes
Reviewed today
NEW
via mobile

This airline do not care when things go wrong. Just look at there automatic generated acknowledgement. If you are German you get 4 paragraphs of information. English 3 and the missing paragraph concerns your rights under EU Directives!!! My outward flight was an unmitigated disaster and it took them 3 months to pay the compensation they are obligated by the...

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International Premium Economy Puerto Plata - Dusseldorf

Helpful?
Thank DominicanBillyBob
Chania Prefecture, Greece
Level 3 Contributor
17 reviews
2 helpful votes
Reviewed today
NEW

My luggage arrived 2 days later, broken. They never answered on the phone on customer services, they never updated the site where I could see whether my luggage was found. Still waiting for compensation, the wifi did not work, the return flight was 1 hour delayed... Never again!

Europe Economy Heraklion - Stuttgart
Helpful?
Thank Bataki
Vejen, Denmark
Level 3 Contributor
12 reviews
Reviewed yesterday
NEW

Wonderful experience to enter a more or less brand new plane which is clean. The staff was friendly and the snack was delicious. Only the wifi was disappointing. To many times it just didn't worked.

Europe Economy Rome - Hamburg
Helpful?
Thank Hindsgaul
Hong Kong, China
Level 6 Contributor
206 reviews
111 helpful votes
Reviewed yesterday
NEW
via mobile

One business class check-in that took 25mins of waiting. Baggage belt broke down. The bar code on their printed boarding card never worked at security entrance, luckily Boarded us on a sweaty bus and waited at terminal with no AC for around 25 mins. Boarded late. Flight attendants seem to have never heard of word please, but quite fluent in...

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Europe Premium Economy Milan - Stuttgart

Helpful?
Thank Mark R
London, United Kingdom
2 reviews
Reviewed yesterday
NEW
via mobile

Having read some not so great reviews about this airway, I was very worried to fly with them. Hence, when our experience was hassle-free I thought it important to share a good review to counteract some of the questionable ones. Like all budget airlines, Eurowings is a cheap and small company that does the job as required. There was a...

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Europe Economy Paris - Zagreb

Helpful?
Thank meghnaamin
See travel tips for airlines
“Get with your luggage ready to be inspected and weight”
Mau151, 22 Jul 2018 | Read review
“Have your luggage with you and pray!”
Bataki, 22 Jul 2018 | Read review
“Choose one of the front seats. It's chep and include a snack. Value for money!”
Hindsgaul, 21 Jul 2018 | Read review
“Schedules are not reliable. Be careful.”
ppsouto, 19 Jul 2018 | Read review
“The best flight you can have is NOT to fly with them.”
, 17 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Eurowings
Eurowings is a German low-cost carrier and part of the Lufthansa Group. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. By 2016, it had enveloped Germanwings' operations and become the single low-cost brand for the Lufthansa group.
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