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Fiji Airways


1,541 reviews
Headquarters: Nasoso Road Nadi International Airport, Nadi, Viti Levu Fiji 011 679 672 0888 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,541 Reviews from our TripAdvisor Community

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1,541 reviews from our community

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Showing 1,445: English reviews
Melbourne, Australia
Level 5 Contributor
71 reviews
35 helpful votes
Reviewed yesterday
NEW

So we’ve travel some budget airlines around the world and they offer a better service than the “pride of Fiji”. We’re 10 mins from checking in and our flights get changed with no notice...instead get put onto a really old Qantas plane (747) to San Fran via Sydney. No attempt made to honour our precooked seating. The flight was a...

Date of travel: July 2018
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International Economy Melbourne - San Francisco

Helpful?
Thank Corporategal92
Brooklyn, New York
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

No cleaning of bathrooms on international flights. Have to beg for a blanket. Service is rude at best. Lost luggage when we got to Nadi- super unhelpful (we knew way more about where the luggage was than this incompetent airline). I would not travel this airline again if it were free. The pits!!!

Date of travel: February 2019
International Business Class Los Angeles - Nadi
Helpful?
Thank jolenedeon
Paynesville, Australia
Level 4 Contributor
45 reviews
18 helpful votes
Reviewed 2 days ago
NEW

Our travel agent put us onto an option to get a cheaper airfare during the school holidays as airfares sky rocket in January, So for $1200 return each to San Francisco the deal was to stop off in Fiji for about 12 hours and stay at the resort over the road from the Fiji airport where we had a room...

Date of travel: January 2019
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International Economy Melbourne - San Francisco

Helpful?
1 Thank mruthgiles
2 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Had selected my seat when booked for the flight online, made sure I got that seat when I checked in ( which was at the back away from crying babies). But when boarding the flight I got told my seat has been changed to the front. I wanted to sleep in the flight as I worked the night before. But...

Date of travel: February 2019
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South Pacific Economy Sydney - Nadi

Helpful?
1 Thank Aachand
Suva, Fiji
Level 6 Contributor
1,011 reviews
271 helpful votes
Reviewed 2 days ago
NEW
via mobile

A brand new Boeing 737 Max 8 plane was great. It is small hut wide and ideal for short to medium haul flights. 2-2 business class on this single aisle plane with wide screen makes it an enjoyable flight. Food and service is par excellent. Value for money.

Date of travel: February 2019
South Pacific Business Class Nadi - Melbourne
Helpful?
2 Thank Nouzab
1 review
Reviewed 2 days ago
NEW
via mobile

My flights with Fiji Airways were great. The planes were clean and comfortable, nothing but good things to say. They delayed my baggage on my return trip and lost my bike bag with my bike and other priceless(to me) objects in it. After following their instruction and filing a claim, they told me to wait for someone to contact me....

Date of travel: January 2019
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International Economy Los Angeles - Queenstown

Helpful?
Thank DrewTega
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW

I will never fly Fiji Airways again. We had 2 flights on Fiji. The first was from Sydney to Nadi. Our flight into Sydney from Adelaide on Qantas was delayed by 20 minutes. We barely made it to the gate for the flight to Nadi and were told then that our luggage would not make it and would be on...

Date of travel: February 2019
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International Business Class Nadi - San Francisco

Helpful?
Thank Eileen C
Fort Lauderdale, Florida
Level 4 Contributor
37 reviews
14 helpful votes
Reviewed 3 days ago
NEW

Since I’m just over 5’ tall, airline legroom is not usually a problem for me but because the man behind me was so tall, his leg length would not permit me to put my seat back on this 11 hour flight. Very difficult to get any sleep. Cloth seats were comfortable and had wings at the head rest. Food was...

Date of travel: February 2019
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International Economy Los Angeles - Nadi

Helpful?
1 Thank HankFL
Nashville, Tennessee
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 4 days ago
NEW

I wasn't sure what to expect from an island carrier but we found Fiji Airways to be on par (and better in some areas) than their larger competitors. The plane (A350) was bright and clean and the cabin crew were fantastic. Great service and great personalities. Note that the business class seats are a 2-2-2 configuration so not every seat...

Date of travel: January 2019
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International Business Class Los Angeles - Sydney

Helpful?
1 Thank keithp364
Perth, Australia
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 5 days ago
NEW

After flying with some of the well-known airlines such as Thai Airways and Emirates. I would have to say Fiji Airways was much better and exceeded my expectations . . . a lovely plane, excellent service and staff.

Date of travel: February 2019
South Pacific Economy Sydney - Nadi
Helpful?
1 Thank Bryan S
See travel tips for airlines
“My Tips are all above”
mruthgiles, 15 Feb 2019 | Read review
“No point selecting seats they just impose it on u without advice”
Aachand, 15 Feb 2019 | Read review
“For long trips look into Bula plus options”
HankFL, 14 Feb 2019 | Read review
“Ask for an exit row”
rshahnz, 12 Feb 2019 | Read review
“Just don't fly them at all.”
AAbhishay, 8 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Fiji Airways
Fiji Airways (FJ) is the country's flag carrier. With a primary hub at Nadi International Airport (NAN) and a secondary hub at Nausori International Airport (SUV), the airline flies to 17 domestic and international destinations in the South Pacific, as well as Australia, New Zealand, Hong Kong and the United States. The airline's aircraft feature two-cabin configurations with Business Class and Economy Class seating. Fiji Airways operates the Tabua Lounge at Nadi International Airport, which is available to Business Class passengers and lounge members, and offers access to partner lounges at other airports.

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