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Finnair


5,425 reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland 011 358 600 140140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,425 Reviews from our TripAdvisor Community

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5,425 reviews from our community

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Showing 2,880: English reviews
Level 2 Contributor
7 reviews
Reviewed today
NEW

Can't say I am impressed with the particular airbus. After the A330 from Hong Kong to Helsinki, it was a shock to the system to board a much smaller plane. The passengers had to be bussed from the terminal with no separate transport for business class passengers as other airlines do, and the single bus was full. The flight was...

Date of travel: February 2019
More 
Europe Business Class Helsinki - Manchester

Helpful?
Thank William W
Lithgow, Australia
Level 6 Contributor
209 reviews
50 helpful votes
Reviewed today
NEW
via mobile

A premium economy experience at an economy price. An empty seat beside me, a good movie and a few hours sleep. Nice that I was offered a second drink with my glass of white wine. Never a queue at the lavatory. All this and Oneworld frequent flyer points. Looking forward to HEL - HKG flight on a few days.

Date of travel: February 2019
International Economy New York City - Helsinki
Helpful?
Thank 68RichardM68
Copenhagen, Denmark
Level 2 Contributor
7 reviews
Reviewed 2 days ago
NEW
via mobile

We had booked a flight from Copenhagen to Hong Kong months in advance. But at the day of the departure we where told in Copenhagen, that we may not get seats on the plane from Helsinki to Hong Kong, due to overbooking. This was rather chocking because we had booed a 5 star Hotel there, for only two days, and...

Date of travel: February 2019
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International Economy Copenhagen - Hong Kong

Helpful?
Thank soerens377
Mantsala, Finland
Level 5 Contributor
62 reviews
20 helpful votes
Reviewed 2 days ago
NEW
via mobile

I bought a light type of ticket and still got excellent service troughout the flight. The return flight was also on Finnair and it was earlier than scheduled at back home.

Date of travel: January 2019
Europe Economy Helsinki - Berlin
Helpful?
Thank ks6086
Chichester, United Kingdom
Level 4 Contributor
48 reviews
18 helpful votes
Reviewed 2 days ago
NEW

We have never flown this airline before. We were pleasantly surprised on their service. Extremely attentive staff, comfortable seats, excellent wine and food. We will definitely used them again

Date of travel: January 2019
International Business Class London - Bangkok
Helpful?
Thank peterjuskiw
Helsinki, Finland
Level 5 Contributor
74 reviews
28 helpful votes
Reviewed 3 days ago
NEW
via mobile

First trip to Dubai we had new plane and took Confort class, more expensive , but really spacy. Back we came in business in a old plane . Not so nice- no more space than in turist class and no entertaiment . Service really good but can not recommend with that price . If one pays a lot one should...

Date of travel: February 2019
More 
International Economy Helsinki - Jebel Ali

Helpful?
Thank helehannelea2016
Geelong, Australia
Level 3 Contributor
16 reviews
9 helpful votes
Reviewed 3 days ago
NEW

This was an extraordinary flight due to not being full so I had space to spread out, but of importance is that the flight crew were just the right mix of attentive and professional. The plane seemed very new, clean and well appointed. It also seemed more roomy than other planes I had been on during this round the world...

Date of travel: January 2019
More 
International Economy Helsinki - Osaka

Helpful?
1 Thank LisefB
Ronse, Belgium
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 3 days ago
NEW
via mobile

I had a very nice fly with the airline. It was the second time i fly with them and soon i will again. Good food, good service, ...

Date of travel: April 2018
International Economy Brussels - Seoul
Helpful?
Thank Happiness_Belle1991
Vienna, Austria
Level 6 Contributor
513 reviews
66 helpful votes
Reviewed 4 days ago
NEW
via mobile

Short flight. Bus boarding, but on time, smooth flight. Free coffea, time, water and a quite good blueberry juice. Had exit row so pkenty of space. Super easy check via web. Arrived on time as well.

Date of travel: February 2019
Domestic Economy Helsinki - Oulu
Helpful?
Thank zdaati
Newcastle, Australia
Level 6 Contributor
352 reviews
136 helpful votes
Reviewed 4 days ago
NEW

Again, another painless flight. Upgraded to business for this one and was a bit concerned when boarding the aircraft. Business class didn’t look like a business class. There were 8 rows of 3 by 3 seats that looked just like the seats in economy. The middle seat was obviously not used as we had A and C. So B would...

Date of travel: February 2019
More 
Europe Business Class Helsinki - Oslo

Helpful?
Thank Stamrish1
See travel tips for airlines
“Book now. Vallarta let's you enjoy life.”
KariH1210, 9 Feb 2019 | Read review
“Avoid extra legroom seats on the exits.”
amohanty90, 4 Feb 2019 | Read review
“Relax and enjoy the flight”
mayankgupta_1989, 1 Feb 2019 | Read review
“Spend a little more for the extras associated with intra-Europe business class.”
Flying_Lawyer, 31 Jan 2019 | Read review
“MId week flights may be undersubscribed so you can get free seats next to you if you book seats at the back of the plane??”
527andym527, 27 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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