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Finnair


4,730 reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland 011 358 600 140140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,730 Reviews from our TripAdvisor Community

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4,730 reviews from our community

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Showing 2,509: English reviews
Yao, Japan
Level 5 Contributor
74 reviews
4 helpful votes
Reviewed today
NEW

This is the six times I have flown with Finnair. The leg soace is enough. The crew members were kind and friendly. They took off and landed as scheduled. Food was not excellent but not too bad. In flight movies were good.

International Economy Dusseldorf - Osaka
Helpful?
Thank Nobuko F
Vantaa, Finland
Level 6 Contributor
693 reviews
128 helpful votes
Reviewed today
NEW

Three days before our departure I noticed that there finally were upgrades with points available for our return flight from Stockholm Arlanda. Finnair has clearly reduced the seats for upgrades and try to get them sold as business class tickets. The upgrade process online seems to be very clear. I made it for both of us and got the message...

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Europe Business Class Stockholm - Helsinki

Helpful?
Thank Mikael F
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Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW

I have to admit that I am simply in love with Scandinavia. Maybe that is why I really like flying with Finnair as they offer a lot of blueberry Juice during the flight and I feel like home. Well, the entertainment was good as well as they had a wide range of music and films. In my opinion the Food...

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International Economy Munich - Tokyo

Helpful?
Thank Anna-Lena M
Dunedin, New Zealand
Level 6 Contributor
343 reviews
80 helpful votes
Reviewed 2 days ago
NEW
via mobile

A new plane with spacious and private business class seating, excellent food and beverages selection, attentive staff, highish resolution TV screen and a good movie selection. However if you are tall, there is not as much length when reclining as you will find in the Boeing 777. Overall an excellent flying experience.

International Business Class Hong Kong - Helsinki
Helpful?
Thank Don M
Norway
Level 6 Contributor
174 reviews
160 helpful votes
Reviewed 2 days ago
NEW

Great carrier for trips from Scandinavia to Asia. Moderately priced, and new and comfortable planes. Possibility to upgrade to Economy extra, that will give you a bit more legroom. Nice staff.

International Economy Oslo - Hong Kong
Helpful?
Thank Nordkvinnen
Brisbane, Australia
Level 4 Contributor
27 reviews
5 helpful votes
Reviewed 3 days ago
NEW

Flew a few flights with Finnair recently, while in Europe. Aircraft were all new with really good service and very comfortable. Menu was highlight. Different and delicious. Only issue for meows the music selection which was a little limited.

International Business Class Helsinki - Tokyo
Helpful?
Thank chrismay27
Helsinki, Finland
Level 5 Contributor
58 reviews
15 helpful votes
Reviewed 3 days ago
NEW

To me it is always a "bummer" when I realise that my flight is a Finnair. The service is bad, compared to British Airways. Finnair has this almost supeority feeling about flying from Finland, that makes you feel that you should be honoured to sit in one of their planes, instead of feeling like a valued customer...that is actually paying...

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Europe Economy Helsinki - London

Helpful?
Thank Michael K
Johannesburg, South Africa
Level 6 Contributor
113 reviews
23 helpful votes
Reviewed 3 days ago
NEW

Great airline, always seems to impress. Fantastic lounge. On time and reliable. Comfortable seats, good service

Europe Economy Helsinki - Oslo
Helpful?
Thank VonVintlo
East Harling, United Kingdom
Level 4 Contributor
30 reviews
10 helpful votes
Reviewed 3 days ago
NEW

Booking is straightforward, with a choice of flights, although it would be nice if they flew from other UK airports, too. Checking in online is easy. Using their app makes it easier, and you can change the seats from the ones allocated, if you wish. You can check in your own baggage for the hold when you arrive. That will...

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Europe Economy London - Helsinki

Helpful?
Thank Don G
Tallinn, Estonia
Level 4 Contributor
37 reviews
8 helpful votes
Reviewed 3 days ago
NEW

Flight was delayed for more than 45 minutes and it was the last flight, so we arrived only 1 am and next day have to go to work, not good. Also, nobody told the reason.

Europe Economy Helsinki - Tallinn
Helpful?
Thank Liina1302
See travel tips for airlines
“They took off and landed on time.”
nobukof347, 25 Sep 2018 | Read review
“Business class is the only way to go if you can afford it. Price was very competitive”
chrismay27, 22 Sep 2018 | Read review
“You are getting nothing on this flight, no service, no food or anything else. Even using bus or tram within the city seems to be better.”
Liina1302, 22 Sep 2018 | Read review
“Use another airline.”
V3950NBwilliamc, 20 Sep 2018 | Read review
“Choose emergency exist if available”
ghm11_2, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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