My first time flying with Hainan and the overall experience was great. For such a long flight I was glad to upgrade to Business Class. In Bosotn: They don't have their own lounge in Boston but they did give access to the Air France lounge in Terminal E. It was just fine,…
4 flights: 4 flights delayed, no information, no reason, we missed part of our tour, missed out home flight, no refunds, no help, no money back, nothing All their flights are delayed or cancelled, out of 20 flights on the board in Haikou 17 were delayed or cancelled.
This was my first time flying Hainan Airlines and I was very much looking forward to it, flying on a widebody aircraft on such a short flight. I wasn't disappointed. The new 787 that was awaiting, was very nice inside, clean, comfortable and a fantastic selection of…
No issues with traveling with this airline. First time going to China and people on the plane where friendly and kind. Because it's a 13 hour flight, After a certain hour, you would go to the back and help yourself. I didn't mind that. Got me to move around.
Our flight was from Chicago to Hong Kong with a layover in Beijing. The flight was delayed due to snow in Chicago, that was semi-understandable. We sat on the tarmac over two hours and then they decided the plane needed to be de-iced. Hainan did not offer any vegan options or…
"Dont fly with this terrible airline"
"Website often did not function when I checked flights and airline/airport information from within US. I resorted to calling."
"Be prepared for a cool temperature in the cabin."
"You can request seafood dinner etc on this flight."
"prebook vegetarian option before flying as this is not an option when aboard"