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Hainan Airlines

1,081 reviews
Headquarters: Guoxing Road, Haikou China 570203
Sat 04/05
Sat 11/05
3.51,081 reviews
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About Hainan Airlines
Headquarters: Guoxing Road, Haikou China 570203

Airline Summary

Haikou-based Hainan Airlines (HU) is the fourth largest airline in the People's Republic of China. With hubs at Haikou Meilan International Airport (HAK) and Beijing Capital International Airport (PEK), the airline has non-stop flights to about 90 domestic and international destinations. These include points in Asia, Europe, North America and Africa. Although not a part of any airline alliance, Hainan Airlines has codeshare agreements with about a dozen airlines. Its fleet is primarily configured with two cabins (Business Class and Economy Class).
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Popular mentions
Boston - Beijing
Business Class
My first time flying with Hainan and the overall experience was great. For such a long flight I was glad to upgrade to Business Class. In Bosotn: They don't have their own lounge in Boston but they did give access to the Air France lounge in Terminal E. It was just fine,
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Sydney - Beijing
4 flights: 4 flights delayed, no information, no reason, we missed part of our tour, missed out home flight, no refunds, no help, no money back, nothing All their flights are delayed or cancelled, out of 20 flights on the board in Haikou 17 were delayed or cancelled.
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Edinburgh - Dublin
This was my first time flying Hainan Airlines and I was very much looking forward to it, flying on a widebody aircraft on such a short flight. I wasn't disappointed. The new 787 that was awaiting, was very nice inside, clean, comfortable and a fantastic selection of
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Toronto - Beijing
No issues with traveling with this airline. First time going to China and people on the plane where friendly and kind. Because it's a 13 hour flight, After a certain hour, you would go to the back and help yourself. I didn't mind that. Got me to move around.
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Chicago - Hong Kong
Our flight was from Chicago to Hong Kong with a layover in Beijing. The flight was delayed due to snow in Chicago, that was semi-understandable. We sat on the tarmac over two hours and then they decided the plane needed to be de-iced. Hainan did not offer any vegan options or
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"Dont fly with this terrible airline"
"Website often did not function when I checked flights and airline/airport information from within US. I resorted to calling."
"Be prepared for a cool temperature in the cabin."
"You can request seafood dinner etc on this flight."
"prebook vegetarian option before flying as this is not an option when aboard"
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