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Hawaiian Airlines


5,012 reviews
Headquarters: 3375 Koapaka Street, Honolulu, Oahu, HI 96819 +1 800-367-5320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,012 Reviews from our TripAdvisor Community

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5,012 reviews from our community

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Showing 4,435: English reviews
Pasadena, California
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

It is always a pleasure to fly Hawaiian Airlines. I love the service, the food, the drinks. They make feel special.

Domestic Economy Kailua-Kona - Los Angeles
Helpful?
Thank BarujBraja
Sandwich, Illinois
Level 4 Contributor
33 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

The flight was uneventful. The flight attendants were very nice. We did get a meal on the flight. Being on the early flight we got breakfast. My husband and I sat on the right side of the plane and had no issues. My brother and sister in law were on the left side. They were freezing. They put on jackets...

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Domestic Economy San Jose - Maui

Helpful?
Thank mattsmom8
Auckland, New Zealand
2 reviews
Reviewed yesterday
NEW

Flight was fine. My partner is reasonably tall so his legs were spread quite a bit in order to fit, so not so much leg room. Was happy with the food and the small gifts that you receive (ear plugs, sleeping mask, and headphones). Plane was big and modern, the staff were nice and helpful, and was a clean and...

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International Economy Auckland - Honolulu

Helpful?
Thank smays21
Malibu
Level 6 Contributor
124 reviews
165 helpful votes
Reviewed yesterday
NEW
via mobile

Lie flat beds are a wonderful option. They gave us a big iPad loaded with movies and TV shows for entertainment. The beds were very comfortable and were truly updated lie flat seats. The pillows were pretty lame as were the blankets so I suggest you bring your own. The males were good not great and we didn’t receive any...

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Domestic First Class Los Angeles - Honolulu

Helpful?
Thank Michele C
Hawaii
Level 6 Contributor
126 reviews
98 helpful votes
Reviewed yesterday
NEW

First off, Hawaiian Airlines is often considered "The Airline" to fly to the Hawaiian Islands for mostly US mainland visitors and possibly international tourists. Especially, if you want that "Hawaiian Experience". They are currently the only major airline for the state and whom actually still feed you on long hauls. The service is pleasant and friendly because of the "Aloha"...

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International Economy Tokyo - Honolulu

Helpful?
Thank tinaglobetreks
Louisburg, North Carolina
Level 2 Contributor
10 reviews
2 helpful votes
Reviewed yesterday
NEW

flight was very quick less then 50 minutes, airport very small could not get lost like other airports.

Domestic Business Class Honolulu - Kailua-Kona
Helpful?
Thank ovannajoanne
Lakewood, Washington
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

I usually fly with Delta first class when going to Hawaii, and was more than satisfied with it... enter Hawaiian Airlines 1st class! They are IMPRESSIVE for a "domestic" flight. Seats were lie-flat and it is so super roomy I could move about the cabin without getting in my seat mate's way. Bonus, you get your own iPad to watch...

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Domestic First Class San Francisco - Honolulu

Helpful?
Thank luvleyg
Level 2 Contributor
9 reviews
6 helpful votes
Reviewed yesterday
NEW

We've flown to Hawaii twice and Hawaiian Airlines are the best. Service is fabulous and we did go extra comfort due to bad knees and the seats are really comfortable and hey, you can stretch those legs out. It felt like we were always being offered food and honestly, we did not starve on the plane. The food was delicious....

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International Business Class Brisbane - Honolulu

Helpful?
Thank Amanda C
Lynbrook, New York
Level 5 Contributor
57 reviews
30 helpful votes
Reviewed 2 days ago
NEW

We flew to Hawaii directly form JFK. The flight was 10 Hours so we paid for extra legroom. Well worth it. The flight left in the morning and we received two meals. Totally unexpected. The meals were very good. Airline staff both on and off the plane were outstanding. First run movies cost extra and the non premium movie choices...

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Domestic Economy New York City - Honolulu

Helpful?
Thank Anthony T
2 reviews
Reviewed 2 days ago
NEW

This is fourth time we have flown Hawaiian to Hawaii from the mainland and there is a reason. The service and amenities are quite simply, superior to other airlines. The service was impeccable in first class, although I have also had excellent service in coach and economy plus. Hawaiian is the only airline to my knowledge doing full meal service...

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Domestic First Class Seattle - Maui

Helpful?
Thank Erin R
See travel tips for airlines
“airline flight is very short before you know it you are on the big island”
ovannajoanne, 25 Sep 2018 | Read review
“Definitely take a travel pillow to rest your neck when sleeping. use their pillow behind your back.”
amandacX3909TZ, 25 Sep 2018 | Read review
“Travel in August and September for best flight deals.”
E1647ZKerinr, 24 Sep 2018 | Read review
“Use Hawaiian Airlines Bid Up Program. You can bid up to $750.00 per seat for first class seats which are roomier and amenities better.”
917shirleyf, 24 Sep 2018 | Read review
“Bring your own food and entertainment.”
183lynnieb, 24 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Hawaiian Airlines
As the largest carrier based in Hawaii, Hawaiian Airlines (HA) serves about 25 destinations within the state, elsewhere in the United States, and in Australia, China, Japan, New Zealand, South Korea and the South Pacific. The airline's fleet includes aircraft with two-cabin configuration (First Class and Business Class). It also operates a regional subsidiary, ʻOhana by Hawaiian, that flies planes configured with only an Economy Class cabin. Hawaiian Airlines operates two hubs: Honolulu International Airport (HNL) and Kahului Airport (OGG).
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