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Iberia


13,227 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,227 Reviews from our TripAdvisor Community

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13,227 reviews from our community

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Showing 3,019: English reviews
Cumberland, Rhode Island
Level 4 Contributor
28 reviews
10 helpful votes
Reviewed yesterday
NEW

When I arrived at airport, I was rushed to a basement, after my boarding pass was ripped from my hand; NO ONE SPOKE ENGLISH, would not stop to tell me where we were going, nor would they let me use the rest room. Then, I was pushed into a van & driven to another airport location at top speeds where...

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International Economy Paris - Boston

Helpful?
Thank Annette C
San Miguel de Allende, Mexico
Level 6 Contributor
260 reviews
51 helpful votes
Reviewed yesterday
NEW

Check in went smooth. Plenty of room for carry-on luggage. We received our special vegan meals. All of our request for more beverages were honored.

International Economy Mexico City - Madrid
Helpful?
Thank Alfredo J
1 review
Reviewed yesterday
NEW

I booked our flight through iberia, but our flight was on american Air lines. We were flying out of the country and when I tried to check in to the flight it would not allow me too. So I called American and our names where listed wrong. It had our middle names and last names together as our last name....

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International Economy Atlanta - Paris

Helpful?
Thank Brandy B
Kempten, Germany
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed yesterday
NEW

The flight departured from Santiago to Madrid with about 1 hour delay, due to some wrong freight that needed to be unloaded: ok, that happens. one of the offered meals was no longer available (I was sitting in one of the first 4 rows...); no Problem, can happen breakfast could not be served, due to turbulences: ok, can happen afte...

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International Business Class Santiago - Madrid

Helpful?
1 Thank Matthias0107
Zebbug, Malta
Level 3 Contributor
20 reviews
7 helpful votes
Reviewed 2 days ago
NEW
via mobile

Had this airline on the backleg of my trip to us. Crew are extremely unhelpful during flight. Had problems with trying to fit bag because we boarded from a separate gate due to iberia mismanagement for connecting flight. i was basically told to shove things wherever. Not a pleasant trip.

International Economy New York City - Birmingham
Helpful?
1 Thank Bonnie_Attard
Madison, Wisconsin
Level 4 Contributor
39 reviews
12 helpful votes
Reviewed 2 days ago
NEW

In a 1-1/2 hour flight, Iberia let people stand and socialize in the aisle, and let kids run up and down the aisles all the way up until landing process started. While our bags were delayed getting to Mallorca due to missed connection, the bags made it to the Mallorcan airport 17 hours after we arrived yet Iberia didn’t deliver...

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Domestic Economy Palma de Mallorca - Madrid

Helpful?
1 Thank Rhonda S
Level 3 Contributor
20 reviews
6 helpful votes
Reviewed 2 days ago
NEW

The first leg was Malaga to Madrid. No one showed up at the gate to check in passengers until 5 minutes after the plane was supposed to take off. After another 10 minutes they ushered us to a bus, which wasn't big enough to take all passengers. The plane seated about 140 people, and we boarded from the tarmac. When...

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International Economy Malaga - New York City

Helpful?
Thank Merrilee O
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Things started bad, could not check in online. Spent 30 minutes for them to find my booking. Then I see the seats I had selected 1 month before flying were no longer mine. I was moved back about 20 rows on both flights. First flight didn't even sit together. We moved gates 3 times in 30 minutes and the flight...

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International Economy Seville - Miami

Helpful?
Thank neil w
Miami, Florida
Level 6 Contributor
120 reviews
6 helpful votes
Reviewed 2 days ago
NEW

We flew from Barcelona to Madrid Barajas in October early in the morning. The gate was at the very end of the a secondary concourse, needless to say a very long walk. This plane was small due to the short flight, but I was able to fit my carry-on bag in the little test cage they make you try. We...

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Domestic Economy Barcelona - Madrid

Helpful?
Thank rraposo2
Coral Gables, Florida
Level 6 Contributor
139 reviews
38 helpful votes
Reviewed 2 days ago
NEW

We booked the new premium economy seats for our long awaited vacation flight to Spain. During online check in, they offered us an upgrade to business class for a reasonable price and we eagerly accepted. The business class lay-flat seat made all the difference in the world....arriving to Europe rested rather than contorted from a restless night of attempted sleep....

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International Economy Miami - Madrid

Helpful?
Thank Alan A
See travel tips for airlines
“Find another one!”
109annettec, 19 Oct 2018 | Read review
“Don't fly on this airline”
merrilee0, 18 Oct 2018 | Read review
“Yep fly another airline”
P1366ZCneilw, 18 Oct 2018 | Read review
“Book early for best seat selection.”
rraposo2, 18 Oct 2018 | Read review
“Choose Premium Economy if you can swing it!”
AlanA361, 18 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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