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Iberia


13,538 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,538 Reviews from our TripAdvisor Community

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13,538 reviews from our community

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Showing 3,110: English reviews
Galveston, Texas
Level 4 Contributor
32 reviews
50 helpful votes
Reviewed today
NEW

My husband and I were flying from Madrid, Spain to Toulouse on Iberia. It is the first time we have flown this airline and were skeptical due to very mixed reviews. Well, unfortunately here is another mixed review. We were due to depart the Madrid airport at 11:40 am then the flight was delayed, delayed, delayed...until FINALLY over an hour...

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Europe Economy Madrid - Toulouse

Helpful?
Thank Parisaingirl
London
2 reviews
Reviewed today
NEW

Rushed to running to board connecting flight in Madrid. Cabin crew unhelpful and rude. Service on board terrible. On arrival in Miami we found our luggage had not travelled with us. Spoiled what should have been a great experience in Miami before departing on a cruise. Luggage was delivered to hotel on the last night of our stay. Trying to...

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International Economy Edinburgh - Miami

Helpful?
Thank zena m
Bethlehem, Pennsylvania
Level 6 Contributor
96 reviews
16 helpful votes
Reviewed yesterday
NEW

cockiness at its best. yes indeed. Uncomfortable and the service was terrible. beside the crappy meal, asking for beverages was even worse. Asking for water they came after half hour with a cup. asking for a second cup the stewardess was upset. They let me pay for a luggage way below 25 pounds and they had problems letting me in...

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International Economy New York City - Rome

Helpful?
Thank gladiator428
Level 3 Contributor
20 reviews
3 helpful votes
Reviewed yesterday
NEW

Confusing check-in. After entering all the information in the do-it-yourself check-in computers and struggling to get it done, a steward-person came to inform that people flying to the USA could not check-in in the computers. Once on your seat, almost no leg room. A good thing: free Spanish wine with your meal.

International Economy Madrid - San Juan
Helpful?
Thank GMAMV
Miami, Florida
Level 5 Contributor
40 reviews
4 helpful votes
Reviewed 2 days ago
NEW

I thought that I had seen almost everything when it has to do with flying... until I took an Iberia flight and realized what the meaning of Business Class means to them. Pretty much they charge you extra money in order to sit in a Coach Class seat without someone sitting right next to you in the middle row. Their...

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Europe Business Class Madrid - Rome

Helpful?
Thank ponchodeanda
Bridgman, Michigan
Level 5 Contributor
59 reviews
12 helpful votes
Reviewed 3 days ago
NEW
via mobile

The plane was late getting into Chicago by 1 hour. Once finally on the plane for the 8 hour ride to Madrid with a 11/2 hour layover then onto Frankfurt, the crew was very short and rude. The plane itself in “coach” was comfortable and the entertainment selection was great! The food was horrible and the service even worse! I...

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International Economy Chicago - Frankfurt

Helpful?
Thank Hauk66
Lyndon, Vermont
Level 4 Contributor
19 reviews
6 helpful votes
Reviewed 3 days ago
NEW

Paid a little extra for an upgrade which gave me more leg room and free checked bag. It was totally worth it! Had great seats, the food was all right for airplane food and the staff was friendly and helpful.

International Economy Boston - Madrid
Helpful?
1 Thank Wbtravelin
Delta, Canada
Level 4 Contributor
37 reviews
5 helpful votes
Reviewed 3 days ago
NEW

It never really instills confidence when the flight attendant, when talking to the people in the emergency row tell them if they throw the door outside or inside, that she "does not care" Maybe a turn of phrase, but sitting in the row behind I would not particularly want to be hit by a flying door. I will make every...

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Domestic Economy Barcelona - Madrid

Helpful?
Thank Sean C
Madrid, Spain
Level 6 Contributor
183 reviews
37 helpful votes
Reviewed 3 days ago
NEW
via mobile

Lately I was taking quite often flights with Iberia, but this time it was total disappointment. First of all, the flight was in economy at the price of business - over 500 euros. And separately I was obliged to pay luggage. And you understand, when you fly within Europe at this rate you are not expecting them to be so...

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Europe Economy Canton of Geneva - Madrid

Helpful?
Thank 245olegv
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW

We flew 2 legs on Iberia, 1st leg was Rome to Madrid. It was an early flight at 7:40, we took at 170 kph taxi ride from central Rome to the Airport at 5:00 am. The line for Iberia was quite long. Luckily we had Business class and there was a check in for Business Class that had no line....

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International Business Class Rome - Chicago

Helpful?
Thank Dennis B
See travel tips for airlines
“book with another airline.”
zenam_13, 14 Nov 2018 | Read review
“do not use Iberia.”
gladiator428, 13 Nov 2018 | Read review
“Get to airport at least 2 hours prior to your flight. Early check-in is not permitted when traveling to the USA.”
GMAMV, 13 Nov 2018 | Read review
“Avoid paying extra money for nothing!”
ponchodeanda, 12 Nov 2018 | Read review
“Fly a different airline.”
seancI3065LK, 11 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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