We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Interjet


3,655 reviews
Headquarters: Ignacio Longares No. 102 Lote 2 Mza. 2, Toluca 50200 Mexico 011 52 800 011 2345 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

3,655 Reviews from our TripAdvisor Community

Write a Review

3,655 reviews from our community

Filter reviews by popular destinations:
All reviews Mexico City Cancun Guadalajara Monterrey New York City Puerto Vallarta Havana Bogota Tijuana Los Angeles Miami Los Cabos Merida Huatulco San Jose
Traveller rating
Cabin
  • (1,226)
  • (0)
  • (0)
  • (0)
Route
  • (490)
  • (383)
  • (167)
  • (116)
  • (38)
  • More
Language
  • More
Showing 1,226: English reviews
Level 5 Contributor
87 reviews
11 helpful votes
Reviewed 2 days ago
NEW

Interjet has two good things, they have a better price than others and good leg space which is important especially on a long trip. The ground service is OK and the flight was delayed one hour. The service on board was good, the food is typically bad just as people talk about airline food. this is a long flight, 5...

More 
International Economy Mexico City - Bogota

Helpful?
Thank Carlos R
More ▾
2 reviews
Reviewed 2 days ago
NEW

I was traveling from Huatulco to Mexico City and injured both the knees. Hardly able to walk. My seat wasn't moving and I had terrible back pain. I asked her to help adjust it or move me to the other seat- I was seated on 3 rd seat from the front with 9 seats right around me unoccupied. The air...

More 
Domestic Economy Huatulco - Mexico City

Helpful?
Thank Divya M
Hamilton, Canada
Level 6 Contributor
163 reviews
34 helpful votes
Reviewed 2 days ago
NEW

I fly quite a bit and was so pleasantly surprised with this airline. Efficient boarding of the plane, seats with more legroom than I've seen in years. The staff was very friendly. Complimentary drinks, beers, snacks and sandwiches. One of the best flights in years.

Mexico Economy Toronto - Cancun
Helpful?
Thank RickMcMexICan
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed 3 days ago
NEW

I went to Puerto Escondido via Interjet, it was very good, the flights were on time. The service was good, not bad, not over the top either. The connecting flights were a little long but Puerto Escondido still a bit off the beaten path so it came with the territory.

Mexico Economy Los Angeles - Puerto Escondido
Helpful?
Thank LIKAPASA
Vancouver, Canada
Level 6 Contributor
154 reviews
34 helpful votes
Reviewed 3 days ago
NEW
via mobile

We just returned. Flight was pretty darn good for the price. Service is complete but you don’t get if you don’t ask. They had the usual bunwhich which we all hate. Do bring something to eat. Beer wine were there for free for the asking and spirits also on the return flight. The flight crew were friendly and lacked in...

More 
Mexico Economy Vancouver - Cancun

Helpful?
Thank NGBUNK
Los Angeles
Level 2 Contributor
7 reviews
7 helpful votes
Reviewed 4 days ago
NEW

Know first that this is a Mexican "Spirit-Frontier-no-frills" type airline that is often cheaper and more comfortable than United-American flights. Chances are good you will have empty seats around you. Lots of legroom. They prefer Spanish speakers so if you are monolingual English you won't be happy. Cheap inter-city Mexico flights. Though they fly to Canada and a few US...

More 
Mexico Economy Los Angeles - Mexico City

Helpful?
Thank SeenITAndDoneIT
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW

They''ll just keep throwing you to another agent and make it impossible to keep it professional. flight change from like 1 p.m. to 5 a.m. Interjet said since there was that early flight available, they wont refund. Sooo lucky I am to encounter all this crappy airlines. recently had to travel a lot for business and have had the worst...

More 
Mexico Economy Los Angeles - Mexico City

Helpful?
Thank DaveGZ
Bronx, New York
Level 5 Contributor
36 reviews
11 helpful votes
Reviewed 5 days ago
NEW

I have been on some bad fights in my life but never I mean never have I ever had the experience I had while flying on Interjet. My wife and I going on the last trip of the summer to Cabo so we decided to fly with carry ons. Now let me start from the very beginning. I signed up...

More 
Mexico Economy New York City - Los Cabos

Helpful?
Thank Al Q
Chicago, Illinois
1 review
Reviewed 5 days ago
NEW

I booked a flight for my mother, aunt and grandmother and the moment the flight was booked I realized the awful mistake I had made. I had picked the wrong date😢 . I went through the proper channels called the number suggested and was told that I had to pay $60 per person plus the difference in price. As someone...

More 
Domestic Economy Oaxaca - Cancun

Helpful?
Thank Chi-townMayra
Mexico City, Mexico
Level 5 Contributor
60 reviews
36 helpful votes
Reviewed 5 days ago
NEW

I fly Interjet whenever possible, the on board service is friendly and professional and the distance between seats is outstanding. Usually they are very punctual in there flights and have good tariffs, especially if you can book some time in advance. Luggage allowance is also OK, on the lowest fare you pay US$30 per checked bag only to and from...

More 
USA Economy Mexico City - San Francisco

Helpful?
Thank Andres D
See travel tips for airlines
“If you have an alternative, go for it!”
880divyam, 15 Oct 2018 | Read review
“Paying to select a seat may not be necessary.”
SeenITAndDoneIT, 13 Oct 2018 | Read review
“Buy your ticket as early as possible to get the best price.”
andresd599, 12 Oct 2018 | Read review
“Try buying your tickets with several months of anticipation, since they make great offers (discounts)”
mawrizio25, 11 Oct 2018 | Read review
“Check in is a little slower than other airlines, so give yourself enough time before your flight. We got there 3 hours early.”
danielleaW7074JM, 9 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Interjet
Low-cost carrier Interjet (4O) is a Mexican airline with hubs at Mexico City's Benito Juárez International Airport (MEX) and Toluca's Licenciado Adolfo López Mateos International Airport (TLC). The carrier has also designated Monterrey International Airport (MTY) as a focus city. It flies to 38 destinations within Mexico, five destinations in the United States and one destination each in Colombia, Costa Rica, Cuba and Guatemala. Interjet has codeshare agreements with American Airlines, British Airways, Iberia and LAN Airlines. The airline's fleet of 57 aircraft includes Airbus A320-200 and Sukhoi Superjet 100/95 planes.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

428 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (428)
Viewed
View from Window (97)
Viewed
Airport (40)
Viewed
Cabin (33)
Viewed
Onboard Feature (8)
Viewed
Food and Drink (11)
Viewed
Seat (25)
Viewed
Airline Lounge (3)
Viewed
Our fleet (1)
Viewed
Other (210)