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Japan Airlines (JAL)

7,560 reviews
Headquarters: 2-4-11 Higashi-Shinagawa, 2-chome, Shinagawa-ku, Tokyo Prefecture 140-8637
Depart
Tue 02/07
Return
Tue 09/07
Travellers
1,Economy
Overview
4.57,560 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
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Food and beverage
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About Japan Airlines (JAL)

Airline Alliance

oneworld
Headquarters: 2-4-11 Higashi-Shinagawa, 2-chome, Shinagawa-ku, Tokyo Prefecture 140-8637

Airline Summary

The country's largest airline, Japan Airlines (JL) is headquartered in Tokyo. It flies non-stop to about 60 domestic destinations and more than 30 international destinations in Asia, Europe, Oceania, North America and South America. JL is part of the oneworld alliance and also has codeshare arrangements with about 30 other airlines. The airline has four classes of service: First Class, Executive Class (the equivalent of Business Class), Premium Economy Class, Class J (Economy Class seating with larger seats) and Economy Class. Its fleet features a variety of two-cabin, three-cabin and four-cabin configurations. Japan Airlines' primary hubs are located at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT).
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7,560Reviews
4,875Photos
100Tips
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Popular mentions
Los Angeles - Hong Kong
International
Premium Economy
The Routes Flown: LAX-Narita, Hong Kong -Haneda, Narita-LAX Cabin: Premium Economy The Equipment- 777-300 ER 4 cabin layout and 777-200 3 cabin system Check In- Separate Fast and Efficient Check in for premium economy passengers at LAX and Hong Kong and Narita. Bags get
Read more
New Delhi - Tokyo
North Asia
Economy
Japan for tourism is awesome . Friendly. Safe. Go with proper planning to enjoy. Not that expensive as people think . There’s an agent at delhi who does good planning . If anyone wants her link I can give .
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Tokyo - Chitose
Domestic
Economy
The flight was on time and orderly. Boarding is straight forward though security clearance and luggage check in took a while. Advise jal domestic pax to be at the luggage check in counters 45mins before take off instead. The inflight entertainment is 0/10. Everything is in
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Moscow - Tokyo
International
Economy
Now I live in Moscow and always travel by this company, the attention they provide is of very high quality, regardless of the kind of seat you have. Punctuality (Japanese) is something that is very much appreciated in these times, and, this company, knows it perfectly. In all my
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Tokyo - Melbourne
International
Economy
After having a terrible experience with Qantas flying into Osaka, we were happy to be on a different airline heading home. JAL actually exceeded our expectations in regards to their welcome, their craft, their service and the quality of their food. First time ever I’ve eaten
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福岡空港サクララウンジから見たJAL機
In the skies of Japan.
Stewardess in his work.
JAL(日本航空)~3
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"They are very punctual, so take that into account."
"Of course, take the aisle seats."
"The website isn't the best and you'll need to spend some time to be able to get seats."
"Just enjoy the trip"
"Seats in row 19"
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