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Jet Airways


9,790 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,790 Reviews from our TripAdvisor Community

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9,790 reviews from our community

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Showing 9,251: English reviews
Faridabad, India
1 review
Reviewed today
NEW

Comfortable flight, on schedule. Check in was smooth, ground personnel supportive. In Craft staff helped to settle down, decent food, and good inflight entertainment . Over all a satisfying experience.

Domestic Economy New Delhi - Pune
Helpful?
Thank bvakul
Butler, New Jersey
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed today
NEW

I had an excellent flight with Jet Airways from KTM to BOM. The flight departed on time and boarding was swift and pleasant. I flew Economy class and did not pick a seat upon booking. When I got my boarding pass I was asked if I wanted aisle or window, which was nice. The plane was clean, with plenty of...

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Asia Economy Kathmandu - Mumbai

Helpful?
Thank emiliahennig
Level 1 Contributor
3 reviews
Reviewed today
NEW

I had a comfortable flight, well looked after. The snack was good & breakfast was hot & tasty. Good experience overall.

Asia Business Class New Delhi - Hong Kong
Helpful?
Thank Go32239
Washington DC, District of Columbia
Level 6 Contributor
358 reviews
370 helpful votes
Reviewed today
NEW
via mobile

We "bid to upgrade" from economy to business... Delighted that the bid was accepted and actually we were the only ones in business class. But a big disappointment that the bid to upgrade to business class doesn't include lounge access. Flight crew was very attentive. Plane was old... Seats were falling apartment. But it was an overall pleasant experience and...

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Asia Business Class Dhaka City - New Delhi

Helpful?
Thank patrickmeyer
Delhi, Delhi, India
Level 3 Contributor
22 reviews
5 helpful votes
Reviewed today
NEW

The perfect take off, crew was nice. Fantastic food. On time departure and early arrive. It was good flight.

Domestic Economy New Delhi - Guwahati
Helpful?
Thank Breeze N
Level 3 Contributor
19 reviews
Reviewed yesterday
NEW

This continues to be the best Indian airline in full service category. The staff is great and the aircraft are clean

Domestic Economy Pune - Mumbai
Helpful?
Thank PankajJ649
Dhaka City, Bangladesh
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed yesterday
NEW

Jet Airways was great when it first started but the standards if service is diminishing. The seats are narrow and there is hardly space. While in the aircraft I felt claustrophobic, so much so that I was wishing for a oxygen mask while still on the tarmac! The food was horribly below standards! And no in flight entertainment, nor any...

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Domestic Economy Kolkata (Calcutta) - New Delhi

Helpful?
Thank Meghna G
Navi Mumbai, India
1 review
Reviewed yesterday
NEW

We travelled from Nainital late Night to catch up the flight to Mumbai. We were all exhausted with the Road Journey but the treatment and comfort we got at the CheckIn counter and in flight relieved from all the pain we had.

Domestic Economy New Delhi - Mumbai
Helpful?
Thank deepaksaxena25
Kolkata (Calcutta), India
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

All are requested not to fly Jet Airways specially if you are traveling from abroad. I was flying from Dubrovnik in business class and took my connection from New Delhi to Kolkata which was also in business class. Normally in business class you are allowed to carry 40 kg if you have JP membership. I was carrying less than that...

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Domestic Business Class New Delhi - Kolkata (Calcutta)

Helpful?
Thank Manisankar
Bengaluru, India
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

I keep travelling with different flights and more often from bangalore to Delhi via Dehradun. Its a best time which I have begain journey and Specially with jet Airways. Its nice around windows seat by self checkin and quick Pass around by too. Had good meal in flight and staff were amazing too. Best service which I say about them....

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Domestic Economy Bengaluru - New Delhi

Helpful?
Thank Bharatsr
See travel tips for airlines
“Value for money .”
bvakul, 25 Sep 2018 | Read review
“take an aisle seat”
PankajJ649, 24 Sep 2018 | Read review
“Complain! Then perhaps you can get someone to listen to you.”
MeghnaG_12, 24 Sep 2018 | Read review
“USB charging points are provided at every seat.”
Abhishek_Singh27, 24 Sep 2018 | Read review
“Some aircrafts are good but some pretty bad, you won't know which a/c you getting into until you are there! Good luck!”
, 24 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

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