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Jet2.com


19,044 reviews
Headquarters: Dart Group PLC Leeds Bradford International Airport, Leeds LS19 7TU England 011 44 800 408 1350 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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19,044 Reviews from our TripAdvisor Community

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19,044 reviews from our community

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Showing 18,899: English reviews
Manchester, United Kingdom
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Flew for the second time in two months with Jet2. This company is now our preferred airline following the loss of Monarch. Staff are great, seats are comfortable and roomy and flights punctual. As long as price differential is not too great we will be flying with Jet2.

Date of travel: January 2019
International Economy Manchester - Alicante
Helpful?
Thank Robert M
Swindon, United Kingdom
Level 2 Contributor
8 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Easy wouldn’t fly with them again. Poor service, not helpful what so ever. Don’t know what else to say. Apart from I didn’t like flying with jet2.

Date of travel: August 2018
Europe Economy Birmingham - Tenerife
Helpful?
Thank laurastringer31
Norwich, United Kingdom
Level 5 Contributor
64 reviews
33 helpful votes
Reviewed yesterday
NEW
via mobile

First ever package holiday with Jet2. Holiday great and started with an easy flight to Funchal. 3 hours 20 minutes due to a tail wind. All very smooth and a good level of information from the flight deck. Seats comfortable and ok for room. Good staff and service definitely adequate. 2 runs of drinks and snack service included toasties and...

Date of travel: January 2019
More 
Europe Economy London - Funchal

Helpful?
Thank ajh64
Nottingham, United Kingdom
Level 6 Contributor
145 reviews
80 helpful votes
Reviewed yesterday
NEW

Yet again a wonderful flight and superb service.You are the best.the whole experience was greatwehave already booked again

Date of travel: December 2018
Europe Economy East Midlands - Funchal
Helpful?
Thank Ann S
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Oxford, United Kingdom
Level 2 Contributor
8 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

We have never flown with Jet2 before, but have already booked to fly with them again in May. The staff on both flights, to and from Lanzarote were professional and cheerful. The planes were clean and the food and drinks carts were well stocked. Check in at Birmingham is self check in with staff to help if needed but the...

Date of travel: January 2019
More 
Europe Economy Birmingham - Lanzarote

Helpful?
Thank carriew1812
Halstead, United Kingdom
Level 2 Contributor
5 reviews
7 helpful votes
Reviewed yesterday
NEW

We have always tried to fly with Jet2 rather than Ryanair as their planes are much more comfortable and the service better. However this December we tried our first package holiday with Jet2 and as indicated in other reviews when something goes wrong with accommodation their customer service is atrocious. We travelled to Tenerife over Christmas 2018 and had a...

Date of travel: December 2018
More 
Europe Economy London - Tenerife

Helpful?
Thank Andrew F
South Shields, United Kingdom
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed 2 days ago
NEW

We hadn’t flown with Jet2 before and I didn’t know what to expect but there was plenty of leg room, the staff were very friendly from beginning to end and we even got to board first on the return flight as we had a child in our party. The plane was clean and the food we bought was very nice....

Date of travel: January 2019
More 
Europe Economy Newcastle upon Tyne - Lanzarote

Helpful?
Thank anninnes2018
Wolverhampton, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

First time flying with this airline really easy to book service during the flight was excellent staff were friendly and professional .

Date of travel: January 2019
Europe Economy Birmingham - Alicante
Helpful?
Thank vikig296
Godmanchester, United Kingdom
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW

First time traveling with this airline and there is very little i can fault with the service, very friendly staff who will do anything they can to help.

Date of travel: November 2018
Europe Economy London - Lanzarote
Helpful?
Thank jpcass73
Level 2 Contributor
9 reviews
Reviewed 2 days ago
NEW

Great flight, booked hot meal, v good, really helpful staff, prompt checkin,boarding & disembarkation

Date of travel: December 2018
Europe Economy Birmingham - Faro
Helpful?
Thank Chris B
See travel tips for airlines
“Use as an airline, DO NOT book holiday packages with Jet2”
chacky1962, 18 Jan 2019 | Read review
“Book food, you’ll get served quickly. Above average airline catering”
27ChrisB, 17 Jan 2019 | Read review
“Not really necessary to pay for extra leg room as all the seats have a good amount of space.”
smudge353, 17 Jan 2019 | Read review
“Not a lot of room but on short flights not a problem. There was no inflight films etc. But staff and efficiency was excellent.”
GeraldineP259, 17 Jan 2019 | Read review
“Pre booked seats with kids is a must.”
Gazmarcho, 17 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Jet2.com
British low-cost carrier Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). In addition to Leeds, it has seven other operating bases at Alicante–Elche Airport (ACL), Belfast International Airport (BFS), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), Manchester Airport (MAN) and Newcastle Airport (NCL). The airline has scheduled passenger and charter flights to about 60 destinations across Europe. As a budget carrier, passengers should expect to pay extra for services such as checked luggage, seats with extra legroom, and onboard meals and alcoholic beverages.
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