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JetBlue Airways

4.5 of 5 stars
697 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 415
  • 159
    Very good
  • 51
  • 31
  • 41
Very nice and comfortable flight

I took the flight from Orlando To JFK in jetblue included in the ticket from orlando to cairo. The... read more

5 of 5 starsReviewed yesterday
via mobile
Rating summary
  • 4.5 of 5 stars
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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697 Reviews from our TripAdvisor Community

Write a Review

697 reviews from our community

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English first
Level Contributor
31 reviews
22 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I took the flight from Orlando To JFK in jetblue included in the ticket from orlando to cairo. The check in staff is very helpful. The flight is very comfortable. Good legroom. Nice snacks and drinks. FREE FLY-FI . Live tv with nice cartoons for the kids I highly recommend it to all my friends. Thank u jetblue 😀

Domestic Economy Orlando - New York City
Thank heidihassaan
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very helpful, kind, excellent staff, JetBlue staff are the best. They did their best to get me home unlike expedia staff who wasted my time 5-7 hrs everyday for three days. PLEASE stay away from expedia, they are the worst

International Economy Syracuse - Izmir
Thank Ed D
Selden, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Have flown JetBlue many times before. Always have a smooth comfortable flight. Just wish they had more direct flights to more destinations so I could use them all the time.

Domestic Economy New York City - Las Vegas
Thank cftravelgal
Aventura, Florida
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My roundtrip jet blue flights from Fort Lauderdale to LAX and back were perfect. I have absolutely no complaints and particularly enjoyed arriving 40 minutes ahead of schedule

Domestic Fort Lauderdale - Los Angeles
Thank ellenrosenfeld2
Parkland, Florida
Level Contributor
125 reviews
39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Constantly use Jetblue from Fll/PBI to New York and Dominican Republic. Always can rely on good service, clean airplanes, competitive pricing, and on time departures.

Caribbean Economy Fort Lauderdale - Santo Domingo
Thank Sean D
Level Contributor
14 reviews
2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The overall customer service experience was excellent; from the call centre assistant who helped with adjusting the name on a booking whilst in NZ, to the staff at the check in at Long Beach Airport, to the Flight attendants onboard; who were always checking in with us and ensured that my son was ok. It's always exhausting flying with a...

Domestic Economy Long Beach - Las Vegas

Thank HONEST2729
Delray Beach, Florida
Level Contributor
26 reviews
34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

excellent well run operation.&.they recycle all paper, plastic & aluminum; always pleasant & courteous staff; they seem to always be on time; great snacks and they give you the whole beverage can

Domestic Economy West Palm Beach - Boston
Thank gesusser
Charleston, South Carolina
Level Contributor
3 reviews
1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

MINT! What an experience. Cannot say enough on how wonderful the entire flight was. The staff, food, yes food, and video choices made this long flight very comfortable and fun. The lay flat seats and privacy were well planned. I look forward to my next long flight on JetBlue mint. I also like their shorter flight seating and the choice...

Domestic First Class Los Angeles - New York City

Thank MAB548
Bridgetown, Barbados
Level Contributor
6 reviews
1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was perfect. landing and taking off was smooth. Excellent service. We recommend this service to any one looking for value for money. Although we did not use the bag purchase within our booking nonetheless the service was great. We had no problems with bag service. next time we will have it within our booking...Go Jet Bllue

International Economy Bridgetown - Fort Lauderdale
Thank ione20162016
North Reading
Level Contributor
375 reviews
100 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

As always Jet Blue is the only way to go. The prices are great and the service is excellent. I have never had any problems on Jet Blue. Plus the free TV's are great.

Domestic Economy Boston - Pittsburgh
Thank Joe V
See travel tips for airlines
“More Space Seats are always worth the extra money.”
 of 5 stars seand585, 19 Jul 2016 | Read review
“Pack light gate check your bag the fee is waived.”
 of 5 stars MAB548, 17 Jul 2016 | Read review
“Never be afraid to ask, the staff are always willing to help.”
 of 5 stars nathaniabeckles, 15 Jul 2016 | Read review
“Free bag if you bring it to the gate and the flight is full, they will put it underneath for free.”
 of 5 stars LIICETEA, 15 Jul 2016 | Read review
“Is what not a good first experience. I would consider a higher price with Southwest.”
 of 5 stars cdufault1970, 13 Jul 2016 | Read review
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About JetBlue Airways
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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