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JetBlue Airways


4.5 of 5 stars
47 Reviews
Headquarters: 27-01 Queens Plaza N, 11101 +1-800-538-2583 Website

TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 31
    Excellent
  • 10
    Very good
  • 3
    Average
  • 3
    Poor
  • 0
    Terrible
Enjoyed my flight.

I flew few times with Jetblue. Each time for 5 hours. The flights were good. Comfortable... read more

4 of 5 starsReviewed yesterday
MLLL12
,
New York City, New York
Rating summary
  • 4.5 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Inflight Entertainment
    4 of 5 stars
    Onboard Experience
  • 4.5 of 5 stars
    Customer Service
    4.5 of 5 stars
    Value for Money
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47 Reviews from our TripAdvisor Community

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47 reviews from our community

Date | Rating
  • English first
  • Any
English first
New York City, New York
Level Contributor
17 reviews
4 of 5 stars Reviewed yesterday

I flew few times with Jetblue. Each time for 5 hours. The flights were good. Comfortable seat. Nice snacks. I wish they would serve fresh fruits (-:

Domestic Economy
Plymouth, United Kingdom
Level Contributor
317 reviews
140 helpful votes
5 of 5 stars Reviewed yesterday

I was very impressed with JetBlue airlines, the service we received was excellent. We had free wi fi and also had complimentary water and snacks. The staff were helpful and an enjoyable flight

Domestic Economy
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday

Always a great experience, professional friendly staff. Easy online reservation, customer service is very helpful.

Caribbean Economy
Windham, Maine
Level Contributor
81 reviews
64 helpful votes
2 of 5 stars Reviewed 2 days ago

I had a unpleasant experience with JetBlue, when they permanently lost my luggage. Never to to be found again! I use to fly them a half dozen times per year, but since my last experience, I'll use another carrier. I'm even willing to pay more. And have. I was moving overseas to Germany for a year. I flew JetBlue to...

more  Domestic Economy

New York
Level Contributor
5 reviews
2 helpful votes
5 of 5 stars Reviewed 2 days ago

Great airline paid extra for the more leg room well worth it since I'm 6'4 tall recomd it to all tall people.

Domestic Economy
Level Contributor
42 reviews
5 helpful votes
5 of 5 stars Reviewed 2 days ago

My family (5) and I traveled from NJ to FL using jet blue airways. It was a great flight. The staff was very courteous. The seats were nice, snacks were timely and the pilot greeted us on arrival and departure.

Domestic Economy
New Bedford, Massachusetts
Level Contributor
169 reviews
50 helpful votes
5 of 5 stars Reviewed 3 days ago

I had to fly 1st class, because I am obese, and I needed the oversized seat in row #1. I was happy to have it, as it was close to the rest room. I had seat room, and leg room, and the flights were not only on time. I was helped by staff by shuttle to gates. Which was a...

more  Domestic First Class

Toa Baja, Puerto Rico
2 reviews
1 helpful vote
5 of 5 stars Reviewed 3 days ago

It was a great experience,customer service and excellent airline,The seat are comfort,personnel on board are lovely etc.

Caribbean Economy
Ne York
Level Contributor
9 reviews
4 of 5 stars Reviewed 3 days ago

So, now you have the pay for Extra Room and pay for early boarding and pay for a suitcase and, on some flights, pay for first-class kind of seats. AA already does this. Why do you want to take your cool blue and be totally like other airlines? Shaking my head....

Caribbean Economy
Sharon, Massachusetts, United States
Level Contributor
74 reviews
37 helpful votes
5 of 5 stars Reviewed 3 days ago

Lots of legroom. Wonderful attendants. Love the snacks! The movies and TV also are a great convenience for longer flights.

Domestic Economy
About JetBlue Airways
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.
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