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JetBlue Airways


4.5 of 5 bubbles
3,076 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website
Rating summary
  • 4.5 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    4 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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3,076 Reviews from our TripAdvisor Community

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3,076 reviews from our community

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Showing 2,794: English reviews
Sacramento, California
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

This was the first time that I used this airlines and my experience was very pleasant! It was not as crowded as Lax which was a blessing.

Domestic Economy Sacramento - Long Beach
Helpful?
Thank cherylel327
Level Contributor
4 reviews
1 helpful vote
4 of 5 bubbles Reviewed 2 days ago NEW

Great configuration for the E190 aircraft now being used by JetBlue for short flights. Plenty of legroom and space for your carry on underneath the seat.The upper carrier bins are on the small size but plenty to stow your small carry on. Two and two seat configuration is great.

Caribbean Economy Orlando - Ponce
Helpful?
Thank edrosado1
Lauderhill, Florida
Level Contributor
30 reviews
1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

I had a great flight, unlimited snacks and great free in-flight entertainment (Direct TV and XM radio). And we even arrived 15 minutes early! The staff was friendly and the plane was clean. I would recommend.

Domestic Economy Fort Lauderdale - Washington DC
Helpful?
Thank groovyjay
Level Contributor
7 reviews
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

My husband and I ABSOLUTELY LOVE FLYING JETBLUE. It is the ONLY AIRLINE THAT WE USE. We NEVER EVER have any problems with them or thier staff. But on this trip just yesterday the Attendants left us n a few other customers baffold. They had a FULL FLIGHT with alot of xtra seats available n a few reg seats. Not...

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International Economy Nassau - Fort Lauderdale

Helpful?
Thank SpicyCharisma H
Camberley, United Kingdom
Level Contributor
605 reviews
417 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

This was our return trip after 4 nights in the Bahamas. Had a problem within online check in due to visa issue. However, this was swiftly resolved at the desk by a really helpful operator and also paid the online hold bag rate as it wasn't our fault the system failed. The flight was delayed by around 20mins but as...

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International Economy Nassau - Fort Lauderdale

Helpful?
Thank nnmercman
Florida, New York
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 3 days ago NEW

Jetblue is the only airline that provides non stop flight from MCO to SDQ,and the pretty much are charging anything they want and like,it sucks...flights from Orlando to Santo Domingo

International First Class Santo Domingo - Orlando
Helpful?
Thank Carlos P
Level Contributor
16 reviews
1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW

We flew JetBlue from JFK to Savannah on Thanksgiving morning and returned the following Tuesday. Although it was Thanksgiving and I'm sure the staff would have rather been with their own families, they were amazingly cheerful and helpful. No matter when or where we fly, JetBlue provides a consistently excellent experience.

Domestic Economy New York City - Savannah
Helpful?
Thank Sheila S
Bethel, Connecticut
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Our trip to California was great we got jet blue round trip tickets for a great price. The pilots and flight attendants were awesome and polite the seats were comfortable and roomy I recommend to fly jet blue every time you can #JETBLUE is #AWESOME

Domestic Economy White Plains - Long Beach
Helpful?
Thank glenw348
Boston, Massachusetts
Level Contributor
87 reviews
35 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

I know it costs extra, but the Even More Speed / Even More Space seats are well worth it. Try to avoid booking in row 1 as you'll have to put EVERYTHING in the overhead locker until after takeoff and when inflight crew are available to retrieve it for you. On both this and the return flight, the plane was...

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Mexico Economy Boston - Cancun

Helpful?
Thank Sue_near_Boston
New York, New York
Level Contributor
5 reviews
7 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

JetBlue generally offers good value to California, especially on its Long Beach flights. Service has declined slightly over the years but it's still far superior to the legacy carriers. And LGB is a dream - especially compared to the endless congestion and construction of LAX. The rental car lots are directly in front of the terminal. California dreamin', baby...

Domestic Economy New York City - Los Angeles
Helpful?
Thank eastvillagetraveler
See travel tips for airlines
“If you have the time for a stop in FLL or MIA do it.”
 of 5 bubbles carlosp79, 30 Nov 2016 | Read review
“If you're hungry bring snacks because the food isn't great”
 of 5 bubbles eastvillagetraveler, 29 Nov 2016 | Read review
“Check back often, prices go up and down a lot.”
 of 5 bubbles 907jenniferk, 24 Nov 2016 | Read review
“Book early for better prices. Bring your own entertainment.”
 of 5 bubbles JoanE_Bee11710, 24 Nov 2016 | Read review
“Board hungry~ the food is fantastic!”
 of 5 bubbles BodhisattvaHand, 20 Nov 2016 | Read review
Show next 5 travel tips 5 of 10
About JetBlue Airways
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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