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JetBlue


11,205 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1 800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,205 Reviews from our TripAdvisor Community

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11,205 reviews from our community

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Showing 10,413: English reviews
San Jose
Level 3 Contributor
17 reviews
2 helpful votes
Reviewed today
NEW

I used to fly with SWA airlines up and down Orange County for the past 15 years, but this was my first with JetBlue. Overall awesome experience with both airlines. JetBlue offers seat assignment in advance, more legroom and snacks/drink on-board. SWA has newer airplane, offers more daily flights and allows 2 bags fly FREE and no change FEES. I...

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Domestic Economy Long Beach - San Jose

Helpful?
Thank 677cynthiav
stoneham
Level 1 Contributor
4 reviews
12 helpful votes
Reviewed today
NEW

On time and friendly attendants. Great tv/movie options too! I purchased extra leg room which was nice not needed but if your tall, its a good idea

Caribbean Business Class Boston - Bridgetown
Helpful?
Thank Marie W
Templeton, Massachusetts
Level 3 Contributor
21 reviews
14 helpful votes
Reviewed today
NEW

Jet Blue continues to be a predictably reliable and great airline! They continue to keep us informed about flights, customer service is great and seating is better than any other airline! Also, having the TV monitor definitely makes flight more enjoyable!

Domestic Economy Boston - Nashville
Helpful?
Thank Laney293
Level 5 Contributor
73 reviews
25 helpful votes
Reviewed today
NEW

Can I just start with the fact that there are fresh flowers in the ladies room. I know this may sound silly, but I am very impressed by this. JetBlue usually has flights to my destinations that are within my budget and on the dates and at the times that fit my schedule.

Domestic Economy Boston - Fort Myers
Helpful?
Thank 508Ella
FORT MYERS
Level 3 Contributor
16 reviews
13 helpful votes
Reviewed today
NEW

Overall I enjoy Jetblue. My last flight not so good. Plane was dirty. Food tray broke and almost had hot coffee in my lap. Instead of fixing it, the attendant offered to move me far away from my wife. Yeah right. Flight was late. I'm used to this happening with Jetblue. Will be flying back to montgfo Bay in October....

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Caribbean Economy Fort Lauderdale - Montego Bay

Helpful?
Thank DaveS
2 reviews
Reviewed today
NEW
via mobile

The only time I am “Brand Loyal” was with my air travel. If JetBlue flew there , I would pay the extra money to fly with them. Over the past few flights , I am starting to rethink my position. Flight delays,rude staff, I can deal with but dirty planes and broken equipment is where I’m drawing the line. Last...

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Domestic Economy Orlando - Newark

Helpful?
Thank JosephR2267
Toronto, Canada
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed today
NEW

Flight crew always polite and efficient. Cabin spacious. Like having tv and flight info that is up to date.

Domestic Economy Pittsburgh - Fort Lauderdale
Helpful?
Thank 888carinah
downey
Level 5 Contributor
67 reviews
27 helpful votes
Reviewed today
NEW

I've used Jet Blue when they started in 2000. I find this to be my favorite airline and never miss a chance to fly with them. They are friendly, professional and very accommodating I'm just sad that they no longer fly for Long Beach to Chicago. .

Domestic Economy Long Beach - Seattle
Helpful?
Thank abakerDowney
Salinas
Level 5 Contributor
89 reviews
18 helpful votes
Reviewed today
NEW

Whenever I travel to New York, JetBlue is my airline of choice. I like to take their red-eye flight so I can nap during my flight at night so when I get to JFK, I have the whole day to look forward. There have been very few, if any times, that I have had a negative experience flying with them....

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Domestic Economy San Jose - New York City

Helpful?
Thank Dahlia Ruiz G
Chicago
Level 5 Contributor
53 reviews
32 helpful votes
Reviewed today
NEW

First time out to Boston and my wife and I like to fly airlines that you normally wouldn't have the option too. You can only fly to 3 cities on JetBlue out of Chicago and we were going to one of them. I don't think they were the cheapest, but they were the cheapest out of full service airlines (UA,...

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Domestic Economy Chicago - Boston

Helpful?
Thank co2il
See travel tips for airlines
“Long Beach airport likes WW2 airport - expect to walk in an open air from Terminals to Airplane... enjoy outside fresh air while boarding.”
677cynthiav, 18 Sep 2018 | Read review
“bring food, sweater and ear buds”
463mariew, 18 Sep 2018 | Read review
“Get a JetBlue card and earn points and get discounts if you travel frequently or even if its just once a year.”
508Ella, 18 Sep 2018 | Read review
“Just plan on late flight and you won't be frustrated”
DaveS, 18 Sep 2018 | Read review
“The earlier flights have better on-time performance”
NyLovethebeach, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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