We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Korean Air


3,475 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

3,475 Reviews from our TripAdvisor Community

Write a Review

3,475 reviews from our community

Filter reviews by popular destinations:
All reviews Seoul Bangkok Tokyo Los Angeles New York City London Manila Hong Kong Osaka Sydney Honolulu Auckland Brisbane Paris
Traveller rating
Cabin
  • (1,497)
  • (0)
  • (455)
  • (44)
Route
  • (1,484)
  • (315)
  • (104)
  • (61)
  • (32)
  • More
Language
  • More
Showing 1,998: English reviews
Izmir Province, Turkey
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

This was my first time flying with Korean Air. I found their service and food were awesome! The staff was attentive and very polite. The seating was comfortable and overall it was a really great flight!

Southeast Asia Economy Seoul - Bangkok
Helpful?
Thank caldwk00
London, United Kingdom
Level 6 Contributor
95 reviews
72 helpful votes
Reviewed yesterday
NEW

This flight was cheaper than the National Japanese carriers or even the American ones but it was an extremely long day. My flight over was fine arriving just after I left (even though it was via Korea) due to the crazy time difference. Food and seat comfort were fine but the movies lacked a little spark. Enough to keep me...

More 
International Economy Tokyo - Las Vegas

Helpful?
Thank AndyK61
Geelong Victoria
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed yesterday
NEW

Much better than expected. Very happy with airline, flights were on time, service was good. meals were very good and baggage allowance included.

International Economy Sydney - Vienna
Helpful?
Thank timeout32
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Last minute flight for work. Very attentive and kind Flight staff. Good food. Only complaint would be limited videos. One of the nicest and polite services which is nice because my flights were long international; 13 - 15 hours. When I needed to get my ticket even the ticket desk was polite

International Economy Atlanta - Seoul
Helpful?
Thank wendysZ6122XL
Level 6 Contributor
109 reviews
23 helpful votes
Reviewed yesterday
NEW

I am a Gold member for VN airline, but got stuck in middle seat between two non-member flyers :(. Also Golden Lotus mileage from VN air does not have the same support as Skyteam overall, its less.

International Economy Seattle - Seoul
Helpful?
Thank Phi N
Port Perry, Canada
Level 4 Contributor
42 reviews
18 helpful votes
Reviewed yesterday
NEW
via mobile

Not a real long flight, 7 hours, but the time went by quickly. Inflight entertainment was top notch, seats were comfotable and everything was ontime. Great flight!

Asia Economy Seoul - Denpasar
Helpful?
Thank LarryEmm
Moscow, Russia
Level 5 Contributor
45 reviews
25 helpful votes
Reviewed yesterday
NEW

Service during fligt was on a good level. From positive points - more room for legs. Food and drinks were also good

International Economy Moscow - Osaka
Helpful?
Thank sep65
San Mateo, Philippines
Level 5 Contributor
36 reviews
10 helpful votes
Reviewed yesterday
NEW

The aircraft has enough leg room. Food is nice. Another good thing in their aircraft is that they have a place for their duty free product which is open for the whole period of the journey. So you can purchase whenever you wanted.

International Economy Manila - New York City
Helpful?
Thank Zhabrina
Level 6 Contributor
146 reviews
30 helpful votes
Reviewed yesterday
NEW

Living in Edmonton & doing business in Hanoi, I have to make frequent trips every year to catch up with the family. Having tried different routes, finally for the last couple of years I am settled with KOREAN AIR for the sheer reason, it has the best connectivity from Hanoi to back home. From my house in Hanoi to my...

More 
International Business Class Hanoi - Edmonton

Helpful?
Thank Gopi D
Vancouver, CAN
Level 4 Contributor
29 reviews
11 helpful votes
Reviewed yesterday
NEW

My second time flying with Korean air. Staff are friendly and helpful. Seats are slightly more spacious than AC, which I fly from Seoul to Canada. Meals are decent. Hot rice (Korean style mix rice bowl) is a plus.

North Asia Economy Hong Kong - Seoul
Helpful?
Thank TCY
See travel tips for airlines
“Find somewhere to leave bags and spend the day on the strip (late night flight!)”
AndyK61, 18 Sep 2018 | Read review
“you cant easily do a online check in”
Zhabrina, 18 Sep 2018 | Read review
“We have the TSA Pre-check number so it speeds up the check in process. Works good. Worth the money to buy.”
captblythe2016, 18 Sep 2018 | Read review
“go for a window seat as longer pod”
scubatraveller12, 18 Sep 2018 | Read review
“Try to have more time in Incheon when connecting flight, lots to see.”
elmers147, 17 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

1,257 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1257)
Viewed
Cabin (70)
Viewed
Seat (119)
Viewed
Airport (127)
Viewed
Onboard Feature (91)
Viewed
Food and Drink (332)
Viewed
View from Window (69)
Viewed
Our fleet (15)
Viewed
Airline Lounge (37)
Viewed
Other (397)