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Lufthansa


25,005 reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany 011 49 69 86799799 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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25,005 Reviews from our TripAdvisor Community

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25,005 reviews from our community

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Showing 11,613: English reviews
california
Level 6 Contributor
393 reviews
133 helpful votes
Reviewed today
NEW

We chose this flight because we love flying on A380 as it is one of the most quiet and stable airplane in the air. The new seating arrangement on the business class is quiet an improvement over the last generation that came on back in 2010 but it is still a side by side seating where the window seat has...

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International Business Class San Francisco - Frankfurt

Helpful?
Thank dhlchung
Pune, India
Level 6 Contributor
93 reviews
47 helpful votes
Reviewed today
NEW

Pathetic service. They want to encourage Pune-Frankfurt flight but with bad plastic cutlery and not enough veggie choices for just 10 passengers doubtful. Gate declared late. At Frankfurt discovered my confirmed ticket was converted to standby by Lufthansa due to overbooking. So without a Schengen visa what does an Indian traveller to Mexico do? Very cold unconcerned staff. And to...

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International Premium Economy Pune - Mexico City

Helpful?
Thank sahibbibi
Brighton and Hove, United Kingdom
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed today
NEW

From Dresden and one-stop in Munich you can fly to Bilbao in less than six hours and know Central Europe.

Europe Economy Dresden - Bilbao
Helpful?
Thank CarlosRoaSaenz
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed today
NEW
via mobile

I travel often to Asia and Middle East and my family and I bought business class tickets with Lufthansa several months before the flying date, was very disappointed when tried to change the flying date I was told that to change the flying date my family and I had to pay for each ticket 700 Euros and if we were...

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International Business Class Frankfurt - Singapore

Helpful?
Thank agentiler
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed today
NEW

that wat my first flight with Lufthansa from TLV to PLM and I'm surprised by the positive experience. first, all the flights (includes connections) left on time. seconde, the crew was very polite and courteous. Additionally they serve a hot meal and not only sandwiches-that its important in today's aviation world. I will definitely fly with you again.

International Economy Tel Aviv - Palma de Mallorca
Helpful?
Thank חן ט
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed yesterday
NEW

I am flying frequently with Lufthansa, mostly first and business class. The service and i.p. food and wine quality and selection are exceptional. The service is excellent too and does not fall short behind the other Asian or Middle East airlines which enjoy a high reputation. For me Lufthansa is still the No 1.

International First Class Frankfurt - Beijing
Helpful?
Thank Roland B
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

This was my first travel in business class. And i must say the seats were extremely comfortable and service was pretty decent.Entire staff was polite and smiling. They would say a no also in a way that you would appreciate. No complaints with staff. They were great. Food was average. I ordered asian vegetarian food. I think we would get...

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International Business Class New Delhi - Miami

Helpful?
Thank Ankit J
Munich, Germany
Level 4 Contributor
35 reviews
3 helpful votes
Reviewed yesterday
NEW

Great experience with Lufthansa. After a few very bumpy and rocky flights this year, I enjoyed the recent flight with Lufthansa back and forth. The personnel is very kind and gracious and also the airplane was clean and up-to-date. Thanks for this great service experience.

Europe Premium Economy Munich - Birmingham
Helpful?
Thank Dr Werner K
Mora, Sweden
Level 6 Contributor
141 reviews
19 helpful votes
Reviewed yesterday
NEW
via mobile

The Lufthansa flight from Stockholm, Arlanda was delayed so at Frankfurt airport we had to run for the connecting flight to Atlanta. At the customs it was plenty of people waiting and in a hurry. It was very slow and no one helping out. When we finally got to our gate it was 5 minutes to departure and they asked...

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International Economy Frankfurt - Atlanta

Helpful?
Thank Rallykatt
Moscow, Idaho
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed yesterday
NEW

Lufthansa airlines made a very long flight enjoyable. We had over 250 movies to choose from on our personal screen, excellent food, and good service.

International Economy Venice - Denver
Helpful?
1 Thank JudyP640
See travel tips for airlines
“Book a flight ahead of time. This particular flight was paid by the business.”
WernerK886, 17 Nov 2018 | Read review
“The food on flight was too spicy for children.”
HugoLV, 16 Nov 2018 | Read review
“Avoid connecting flights if possible.”
twosunbunnies, 16 Nov 2018 | Read review
“check the air fare often since the price fluctuate frequently.”
JKT1949, 16 Nov 2018 | Read review
“Its like lottery, you might win with courteous staff or lose.”
Halimfuad, 16 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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