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Lufthansa


21,019 reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany 011 49 69 86799799 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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21,019 Reviews from our TripAdvisor Community

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21,019 reviews from our community

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Showing 9,524: English reviews
New Delhi, India
Level 3 Contributor
23 reviews
3 helpful votes
Reviewed yesterday
NEW

It was a comfortable flight. Timing from Delhi was not, changing terminals at Munich to catch the connecting flight was touch & go. Travellers need to be alert to budget possibly 45 minutes.

International Premium Economy New Delhi - Amsterdam
Helpful?
Thank drarunkumar24
Chestnut, Illinois
2 reviews
Reviewed yesterday
NEW

This flight was the first leg of flight going from Milan Italy to Frankfurt Germany then on to Chicago. Upon checking our bags, the Lufthansa attendant requested both my carry on and my wife's carry on to be weighed in addition to our checked bags. After weighing the carry on luggage, she applied a tag on each verifying they could...

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International Economy Milan - Chicago

Helpful?
Thank wilhamdr
Warrenville, Illinois
Level 4 Contributor
34 reviews
10 helpful votes
Reviewed yesterday
NEW

Our from Budapest was delayed due to inclement weather in the area. The staff in Budapest was not forthcoming with much information. After we did board the staff was lovely and helpful. We arrived in Frankfort with plenty of time to make our connection. The flight to Chicago was lovely and uneventful. Food was good. Service was good. Premium Economy...

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International Premium Economy Budapest - Chicago

Helpful?
Thank galusha
Rio de Janeiro, RJ
Level 5 Contributor
53 reviews
46 helpful votes
Reviewed yesterday
NEW

It was a business trip and as usual this flight was full nevetheless I was lucky enough to have a vacant seat by my side. Flight stewards were so friendly and the meal was good indeed because I could identify flavors on it. This gastronomic experience was very different of some airliners that give us the impression they serve "plastic"...

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International Economy Frankfurt - Rio de Janeiro

Helpful?
Thank LRLUCAS
Marrakech, Morocco
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed yesterday
NEW

Lufthansa flights are mostly on time and service is nice, also the food in business class is very good. Flying to London City airport is very convenient as you are out of the small airport in no time and travel to city center is easy.

Europe Business Class Frankfurt - London
Helpful?
Thank Albert K
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed yesterday
NEW

Service OK and legs room better than swiss. The better one is Ethiopian, with good price, 3 food optiojns and new planes

International Economy Frankfurt - Sao Paulo
Helpful?
Thank alcidesleao
Linz, Austria
Level 5 Contributor
70 reviews
13 helpful votes
Reviewed yesterday
NEW

2 flights with a short stop in Munich; the second flight from Munich to Leipzig was cancelled with very short notice so that I have to take the car from Munich; nobody gave me a notice before the first flight startet in Cologne - this is a bad communication style

Domestic Economy Bonn - Leipzig
Helpful?
Thank Robert D
Preston, United Kingdom
Level 6 Contributor
224 reviews
64 helpful votes
Reviewed yesterday
NEW

This was the first leg of a flight to Bucharest via Frankfurt and was on time. the second leg was delayed owing to possibly inclement weather (which didn't reach us). The sandwich offered on each flight was uninteresting. Pleasant staff.

Europe Economy Manchester - Bucharest
Helpful?
Thank johnfred4
Colorado Springs, Colorado
Level 6 Contributor
499 reviews
172 helpful votes
Reviewed yesterday
NEW

Smooth flight but late getting out of Denver so missed connection in Frankfurt. This has happened a few times with planes leaving Denver and going overseas. They got us on another flight to Oslo in the next 1 1/2 hours, so it was not too bad. Flight attendants are very nice.

International Economy Denver - Oslo
Helpful?
Thank FRANCIS P
Surrey, Canada
Level 4 Contributor
26 reviews
1 helpful vote
Reviewed yesterday
NEW

It was the second time we flew business class ( we were able to use our many air miles) and somehow everybody should try this once; it’s dangerous, because Young u can get hooked to it. Its such a huge differnence instead of being cramped in economy, and we could take our extra luggage without any extra costs. I dont...

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International Business Class Frankfurt - Vancouver

Helpful?
Thank Dorothea K
See travel tips for airlines
“If you fly through Frankfort be prepared for the size of the airport. It is really huge.”
galusha, 18 Jul 2018 | Read review
“Choose carefully the airline”
alcidesleao, 18 Jul 2018 | Read review
“Get seats way in the back of the plane. We did not and the couple behind us had 2 crying and kicking kids for the whole flight to Frankfurt.”
fjpaulick, 18 Jul 2018 | Read review
“It’s best to sit on the upper deck, less people and more quiet.”
DorotheaK_13, 18 Jul 2018 | Read review
“Choose another airline”
barryl575, 17 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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