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Malaysia Airlines


3.5 of 5 stars
38 Reviews
Headquarters: 3/F, Admin Bldg 1, MAS Complex Sultan Abdul Aziz Shah Airport, 47200 +60-1-300-88-3000 Website

TripAdvisor Reviewer Highlights

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Visitor rating
  • 7
    Excellent
  • 10
    Very good
  • 15
    Average
  • 4
    Poor
  • 2
    Terrible
Great value

Very impressed with food & beverage in both economy & business class. Flew economy over and flight... read more

4 of 5 starsReviewed 2 days ago
Glamystique
,
Sydney, Australia
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    3 of 5 stars
    Onboard Experience
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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38 Reviews from our TripAdvisor Community

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38 reviews from our community

Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
13 reviews
5 of 5 stars Reviewed yesterday NEW

to good service was excellent amazing food unlimted drinks they serve you salt peanut juice they give you earphone

Southeast Asia Economy
Helpful?
Thank sachin308
Sydney, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very impressed with food & beverage in both economy & business class. Flew economy over and flight crew were fantastic ... Business on the way back was excellent. Our crew were incredibly helpful, competent and attentive. On the flight between Sydney & KL, there were about 9 kids and most screamed all the way there! They had to turn on...

More  International Business Class

Helpful?
Thank Glamystique
Aberdeenshire, United Kingdom
Level Contributor
47 reviews
28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Originally booked to fly from Amsterdam but switched to London due to flight from AMS being withdrawn. Travel Agent (Expedia) completely fouled up re-booked flights which almost resulted in my wife not being allowed to fly. Jacinda at Malaysia Airlines in London came to our rescue although she did not have to as it was Expedia's responsibility which they ignored....

More  International Business Class

Helpful?
Thank charlesandrhona
Belper, United Kingdom
Level Contributor
51 reviews
41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just returned from Kuala Lumpur on Malaysia airlines economy class. Check in staff and cabin crew are all very pleasant and helpful. Unfortunately having a night flight of nearly 14 hours it was not a comfortable journey. The seats are shallow and do not have foot rests so you cannot get comfortable. Aircraft was generally tatty. There was no offer...

More  International Economy

Helpful?
1 Thank suffolkvisitor2311
Kuala Lumpur, Malaysia
Level Contributor
31 reviews
28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The food presentation is like a budget airline. The food portion is very little. The TV controller is not working both To and Fro flight

Domestic Economy
Helpful?
Thank SCYX
Adelaide - Australia
Level Contributor
23 reviews
13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have flown Malaysia Airlines often in past years. Always on time. Comfortable cabins. Good cabin service crew. Not cramped seating for a tall guy (6'1" and 100+ kg.) Destinations to Bangkok, Manila and Hong Kong all with short layovers at KL airport which offer great facilities. I like the idea where, after booking "cattle class" you are given the...

More  International Economy

Helpful?
1 Thank Ian_Sheppo
South Perth, Australia
Level Contributor
11 reviews
4 of 5 stars Reviewed 4 days ago NEW

I have flown with Malaysian Airlines many times over the years and always found them reliable, no dramas, food is okay, good selection of movies. The staff are not friendly however when you request anything they always oblige.

International Economy
Helpful?
Thank Debbie S
Lichfield
Level Contributor
80 reviews
197 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent airline - plane clean, new and well equipped. Seat good pitch with plenty of space Service excellent - very attentive Food good and free drinks throughout

International Economy
Helpful?
1 Thank bonnpritch
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have always flew MAS to and from home as far back as I can remember. Even when Air Asia came into the picture I still flew MAS. Then Malindo came and again, my loyalty to our nation's flag carrier never faltered. This flight though was different. There are good and bad things that happened but I'm still giving it...

More  Domestic Business Class

Helpful?
Thank Andrew_SHM
County Cork, Ireland
Level Contributor
37 reviews
3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

use Malaysian Airline because of the price, despite of not so good reviews and tragic lost of passengers. Crew are not nice, rude and speak little English. I can say toilet and space were clean. This will be your last choice if no other airline provide affordable ticket.

International Economy
Helpful?
Thank Rama D
About Malaysia Airlines
The flag carrier of the country of Malaysia, Malaysia Airlines (MH) flies non-stop to about 60 destinations. These include points within Malaysia, as well as international destinations in Asia, Australia, Europe, the Middle East and New Zealand. The airline's fleet features aircraft with three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. Malaysia Airlines operates two primary hubs at Kuala Lumpur International Airport (KUL) and Kota Kinabalu International Airport (BKI), as well as a secondary hub at Kuching International Airport (KIA). The airline is part of the oneworld alliance, and also has codeshare agreements with about 30 other carriers.
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