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Malaysia Airlines

3.5 of 5 bubbles
1,300 Reviews
Headquarters: 3/F, Admin Bldg 1, MAS Complex Sultan Abdul Aziz Shah Airport, Subang Jaya 47200 Malaysia +60-1-300-88-3000 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 306
  • 468
    Very good
  • 312
  • 115
  • 99
Good Plane, but the cost cutting is really starting to show

I flew on the A380 LHR to KUL on Sunday for a Monday morning arrival. Service was good, the seat... read more

3 of 5 bubblesReviewed today
James B
London, United Kingdom
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

1,300 Reviews from our TripAdvisor Community

Write a Review

1,300 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
London, United Kingdom
Level Contributor
84 reviews
19 helpful votes
3 of 5 bubbles Reviewed today NEW

I flew on the A380 LHR to KUL on Sunday for a Monday morning arrival. Service was good, the seat was fine and the lounge OK (but quite small). What concerns me though was the amount of masking tape that was holding things together (chairs; toilet doors; parts of the galley) and that the level of cleanliness of the rest...

International Business Class London - Kuala Lumpur

Thank James B
Dereham, United Kingdom
Level Contributor
67 reviews
26 helpful votes
5 of 5 bubbles Reviewed today NEW

Just love the comfort of the A380 and the wonderful flight staff, flown Malaysia Airlines many times and have just booked another couple of flights for January.

International Economy London - Kuala Lumpur
Thank NorfolkImages
Sydney, Australia
Level Contributor
136 reviews
27 helpful votes
5 of 5 bubbles Reviewed today NEW

Flew back to Sydney on Malaysian 123. Got 9M-MTO "tango oscar" again. Was hoping for MTD, MTE, MTF, MTH, MTI, MTJ or MTK. Trying to complete the set before the aircrafts are retired. Got Tango Lima twice earlier this year. The crew was fabulous as usual. The epitome of Malaysian Hospitality. Tq Farzan, Tan and the rest on board malaysian...

International Business Class Kuala Lumpur - Sydney

Thank AhmadDundee
More ▾
Level Contributor
22 reviews
2 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

the flight was on time, but the service was not that friendly. Food was relatively ok. The flight is clean

Southeast Asia Economy Jakarta - Kuala Lumpur
Thank juliuscr2016
Adelaide, Australia
Level Contributor
13 reviews
4 of 5 bubbles Reviewed yesterday NEW

Upgraded to business class. and worth every cent. Food was great as you can order before flight exactly what you want - Steak for me and Lamb Shanks for partner. KL Malaysian lounge fantastic and the use of QANTAS lounge at Adelaide airport great. As most Malaysian Airlines flights the staff are fantastic and the service is one of the...

International Business Class Adelaide - Kuala Lumpur

Thank BH2828
kuala lumpur
Level Contributor
334 reviews
190 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

I'm happy with Malaysia airlines and no complains . Been traveling with this airlines since I was a baby , the service was always good , in flight entertainment was current , food was warm and appetizing . Pillows and blankets provided . The best part they are having sales on and off to certain destination and it's really reasonable...

International Economy Kuala Lumpur - London

Thank kenkeh
London, United Kingdom
Level Contributor
14 reviews
7 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

i am so feed up with Maylasia airlines i had to post this review. I have flown with then on 6 occasions and a registered member of there Enrich Club as well as One world as I also fly with Quantas and Singapore airlines but never again it will be the later 2 from now on. each time my frequent...

International Economy London - Darwin

Thank 218Irene
Level Contributor
4 reviews
3 of 5 bubbles Reviewed yesterday NEW

Tried MH business class for the first time, but was given an old product on one of its older 737 jets. Four rows of 2-2 seating in the business cabin. Seat pitch and seat comfort was nice enough for a 4-hour journey, even in a full cabin. Food and beverage was also nice and served efficiently. Cabin crew always smiled...

Southeast Asia Business Class Hong Kong - Kuala Lumpur

Thank Ben T
Tuaran, Malaysia
Level Contributor
4 reviews
3 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Flew with MH2607 from KKIA to KLIA on October 22nd. One of the best flight I ever had in a long time. Checking in was a breeze. Cabin crew truly embraced the Malaysian hospitality. Courteous, friendly and really showed genuine interest in doing their job. Was greeted upon boarding. Meal was served promptly. Had steaming hot fried noodles with fish...

Domestic Economy Kota Kinabalu - Kuala Lumpur

Thank LucindaKunning
Level Contributor
108 reviews
71 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW

Good grief - how bad could it get. To keep passengers standing in a queue for over 2 hours before finding out the plane had a broken part and our flight was cancelled is not acceptable. Yes they finally got us on the late Emirates flight but that is no excuse for totally inadequate service. The representative was rude and...

International Economy Melbourne - Kuala Lumpur

Thank casspb
See travel tips for airlines
“fly business.”
 of 5 bubbles AhmadDundee, 26 Oct 2016 | Read review
“Book your flight early to enjoy more competitive fare”
 of 5 bubbles sipengw2016, 19 Oct 2016 | Read review
“No tips, excepting to say do not travel on Malaysia Airlines”
 of 5 bubbles sp_aradhya, 17 Oct 2016 | Read review
“think of them as a budget airline”
 of 5 bubbles BKK-George, 16 Oct 2016 | Read review
“If food is important to you, book this airline as food was simply delicious and hot when served.”
 of 5 bubbles lovejay28, 13 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About Malaysia Airlines
The flag carrier of the country of Malaysia, Malaysia Airlines (MH) flies non-stop to about 60 destinations. These include points within Malaysia, as well as international destinations in Asia, Australia, Europe, the Middle East and New Zealand. The airline's fleet features aircraft with three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. Malaysia Airlines operates two primary hubs at Kuala Lumpur International Airport (KUL) and Kota Kinabalu International Airport (BKI), as well as a secondary hub at Kuching International Airport (KIA). The airline is part of the oneworld alliance, and also has codeshare agreements with about 30 other carriers.
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302 photos of this airline

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Cabin (33)
Food and Drink (81)
Seat (24)
Onboard Feature (17)
Airport (23)
View from Window (36)
Airline Lounge (11)
Other (77)