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Nok Air


906 reviews
Headquarters: 3 Rajanakarn Building 17 Fl. South Sathorn Rd, Bangkok 10120 Thailand 011 66 1318 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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906 Reviews from our TripAdvisor Community

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906 reviews from our community

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Showing 472: English reviews
Level 3 Contributor
10 reviews
Reviewed today
NEW
via mobile

Worst customer service ever. No English speaking staff. Never on time. Weighing hand luggage only to foreigners to charge exaggerated prices at check in. Toy airplanes with no space for passengers. There are better and of course cheaper low cost airlines in Thailand! Avoid them!!

Domestic Economy Chumphon - Bangkok
Helpful?
Thank Aranchasg
Nakhon Si Thammarat, Thailand
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Nok Air is perfect and good service Airline. I was fly by Nok Air for 13th year old (Nok Smile Plus). Before I like all of Nok Air service and support more than Thai Airway Airline. It make me feel more value to be a passenger of Airline. Now, it changed some a lot. But I still lovely fly and...

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Domestic Economy Bangkok - Nakhon Si Thammarat

Helpful?
1 Thank teeradech_095
Belgium
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 4 days ago
NEW

Please don't book your flight here. The staff is rude, they have a sign that says 10 minutes before depature boarding stops but they were half an hour to late. We were waiting second in line and 3 of the staff members were sitting there on their phone for half a hour.

Domestic Economy Bangkok - Krabi Town
Helpful?
Thank Gunther E
Nonthaburi, Thailand
Level 3 Contributor
21 reviews
13 helpful votes
Reviewed 5 days ago
NEW

My first flight on Nok Air. Extremely clean cabin, courteous check-in and cabin crew, comfortable seat. And more legroom than on an 11 hour TG flight. Highly recommended.

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank TravelWeary49
Bangkok, Thailand
2 reviews
Reviewed 1 week ago

Nok is very special because the Passengers do not have to take shuttle bus to get on the plane or after plane landing. In the same price to pay to another airline , only Nok give you fresh and free for 1 cute bottle of water to drink during flight. It make me feel more value to be a passenger...

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Domestic Economy Bangkok - Chiang Mai

Helpful?
Thank Punikar
hong kong
Level 6 Contributor
773 reviews
122 helpful votes
Reviewed 1 week ago

i love nok air logo and service, the flight also getting diff name that was quite interesting. the coaching bus & checking process also quick & convenience. good for choose it.

Southeast Asia Economy Vientiane - Udon Thani
Helpful?
Thank iamface
Level 5 Contributor
44 reviews
36 helpful votes
Reviewed 2 weeks ago via mobile

I haven’t flown Nok Air for several years simply owing to the routes we fly. But recently booked a last minute flight for my family and o from Krabi to Bangkok. The plane was a brand new Boeing 737-800 with superb great 2 tone gray leather seats and Nok yellow accents. It also included the Boeing led sky interior lighting...

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Domestic Economy Krabi Town - Bangkok

Helpful?
1 Thank Quai_Noi
Bangkok, Thailand
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 weeks ago

We flew by D400 from DMK to NNT, flying time around 1 hour. Actually the flight delayed from original schedule. But it was acceptable.Overall fight reached our satisfaction.

Domestic Economy Bangkok - Nan
Helpful?
1 Thank Parinya B
Level 4 Contributor
40 reviews
11 helpful votes
Reviewed 3 weeks ago via mobile

I realise you can only go on the flight you have taken and thats what my review was about.. i fly from surat to dmk, only one negative, you can only check in 24hr b4 flying, but the ease of online check inn was excellent, far better than air asia..... I had a bit of a wait at surat so...

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Domestic Economy Surat Thani - Bangkok

Helpful?
1 Thank Chris C
Bangkok, Thailand
Level 4 Contributor
17 reviews
5 helpful votes
Reviewed 3 weeks ago

I would've been ready to give Nok Air five stars as a budget airline if it weren't for a particularly terrifying flight we had flying the short distance from Bangkok to Surat Thani. I had previously flown Nok Air round trip to Phuket and had a pleasant experience. Despite being a budget airline they seem pretty lax on their carry-on...

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Domestic Economy Bangkok - Surat Thani

Helpful?
2 Thank Sabrina M
See travel tips for airlines
“Many different fares - be flexible for the cheapest”
TravelWeary49, 12 Jul 2018 | Read review
“Very service mind and good advisor.”
Punikar, 9 Jul 2018 | Read review
“Mixed bag— flights to popular tourist destinations probably fine but lesser known local Thai destinations less so.”
, 23 Jun 2018 | Read review
“I think it saves a lot of time to flyaround Thailand. The ticket was very affordable and I would thoroughly recommend it.”
evabN9281VT, 2 Jun 2018 | Read review
“They serve bottled water on board”
Lena281150, 20 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Nok Air
Nok Air (DD) is a low-cost carrier based in Bangkok. It is a subsidiary of Thai Airways International. From its hub at Don Mueang International Airport (DMK), the airline flies to about 25 destinations across Thailand, as well as other points in Myanmar. The airline's fleet consists entirely of one-cabin (Economy Class) configurations. The airline also operates a joint venture with Scoot Airlines, known as NokScoot, that offers low-cost regional flights from DMK.
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