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Nok Air


910 reviews
Headquarters: 3 Rajanakarn Building 17 Fl. South Sathorn Rd, Bangkok 10120 Thailand 011 66 1318 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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910 Reviews from our TripAdvisor Community

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910 reviews from our community

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Showing 474: English reviews
Udon Thani, Udon Thani, Thailand
Level 2 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

Charged Thb750 to "change name“ as they consider a boarding pass stating Mr A Surname not to match an ID card showing Mr Anthony Surname. The choice offered was to pay cash or be denied boarding. The fact that they accepted the cash underlines the fact there was no security risk. This loss making airline seems to be seeking any...

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Domestic Economy Chiang Mai - Udon Thani

Helpful?
Thank Bongkot P
Melbourne, Australia
Level 5 Contributor
63 reviews
29 helpful votes
Reviewed 5 days ago
NEW

DMK to Krabi , plane was clean , left on time , arrived at Krabi in the middle of a storm and the plane circled for a while, waiting for the weather to clear . Crew were great and the pilot finally was able to land 35 min late but safely and with no fuss. Good price on the ticket...

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Domestic Economy Bangkok - Krabi Town

Helpful?
Thank SteveandJanet_13
Level 3 Contributor
10 reviews
Reviewed 5 days ago
NEW
via mobile

Worst customer service ever. No English speaking staff. Never on time. Weighing hand luggage only to foreigners to charge exaggerated prices at check in. Toy airplanes with no space for passengers. There are better and of course cheaper low cost airlines in Thailand! Avoid them!!

Domestic Economy Chumphon - Bangkok
Helpful?
Thank Aranchasg
Nakhon Si Thammarat, Thailand
Level 1 Contributor
2 reviews
1 helpful vote
Reviewed 1 week ago

Nok Air is perfect and good service Airline. I was fly by Nok Air for 13th year old (Nok Smile Plus). Before I like all of Nok Air service and support more than Thai Airway Airline. It make me feel more value to be a passenger of Airline. Now, it changed some a lot. But I still lovely fly and...

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Domestic Economy Bangkok - Nakhon Si Thammarat

Helpful?
1 Thank teeradech_095
Belgium
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 1 week ago

Please don't book your flight here. The staff is rude, they have a sign that says 10 minutes before depature boarding stops but they were half an hour to late. We were waiting second in line and 3 of the staff members were sitting there on their phone for half a hour.

Domestic Economy Bangkok - Krabi Town
Helpful?
Thank Gunther E
Nonthaburi, Thailand
Level 3 Contributor
21 reviews
13 helpful votes
Reviewed 1 week ago

My first flight on Nok Air. Extremely clean cabin, courteous check-in and cabin crew, comfortable seat. And more legroom than on an 11 hour TG flight. Highly recommended.

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank TravelWeary49
Bangkok, Thailand
2 reviews
Reviewed 1 week ago

Nok is very special because the Passengers do not have to take shuttle bus to get on the plane or after plane landing. In the same price to pay to another airline , only Nok give you fresh and free for 1 cute bottle of water to drink during flight. It make me feel more value to be a passenger...

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Domestic Economy Bangkok - Chiang Mai

Helpful?
Thank Punikar
hong kong
Level 6 Contributor
797 reviews
124 helpful votes
Reviewed 2 weeks ago

i love nok air logo and service, the flight also getting diff name that was quite interesting. the coaching bus & checking process also quick & convenience. good for choose it.

Southeast Asia Economy Vientiane - Udon Thani
Helpful?
Thank iamface
Level 5 Contributor
44 reviews
35 helpful votes
Reviewed 3 weeks ago via mobile

I haven’t flown Nok Air for several years simply owing to the routes we fly. But recently booked a last minute flight for my family and o from Krabi to Bangkok. The plane was a brand new Boeing 737-800 with superb great 2 tone gray leather seats and Nok yellow accents. It also included the Boeing led sky interior lighting...

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Domestic Economy Krabi Town - Bangkok

Helpful?
1 Thank Quai_Noi
Bangkok, Thailand
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 3 weeks ago

We flew by D400 from DMK to NNT, flying time around 1 hour. Actually the flight delayed from original schedule. But it was acceptable.Overall fight reached our satisfaction.

Domestic Economy Bangkok - Nan
Helpful?
1 Thank Parinya B
See travel tips for airlines
“Many different fares - be flexible for the cheapest”
TravelWeary49, 12 Jul 2018 | Read review
“Very service mind and good advisor.”
Punikar, 9 Jul 2018 | Read review
“Mixed bag— flights to popular tourist destinations probably fine but lesser known local Thai destinations less so.”
, 23 Jun 2018 | Read review
“I think it saves a lot of time to flyaround Thailand. The ticket was very affordable and I would thoroughly recommend it.”
evabN9281VT, 2 Jun 2018 | Read review
“They serve bottled water on board”
Lena281150, 20 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Nok Air
Nok Air (DD) is a low-cost carrier based in Bangkok. It is a subsidiary of Thai Airways International. From its hub at Don Mueang International Airport (DMK), the airline flies to about 25 destinations across Thailand, as well as other points in Myanmar. The airline's fleet consists entirely of one-cabin (Economy Class) configurations. The airline also operates a joint venture with Scoot Airlines, known as NokScoot, that offers low-cost regional flights from DMK.
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