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Royal Air Maroc


3,284 reviews
Headquarters: Aeroport de Casablanca-Anfa, Casablanca Morocco +212-3260 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,284 Reviews from our TripAdvisor Community

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3,284 reviews from our community

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Showing 1,030: English reviews
1 review
Reviewed yesterday
NEW

I enjoyed my trip with Royal Air Maroc, they have very professional staff and they provide excellent service

Date of travel: March 2019
North Africa Economy Casablanca - Cairo
Helpful?
Thank Navigator531673
1 review
Reviewed 2 days ago
NEW

All who are considering flying with RAM, beware. A phone was stolen from my checked luggage on my outward trip and my suitcase was ripped on my inward trip. When I complained about the phone RAM did not care about their staff stealing, they rather cared about why I had a phone in my luggage. When I requested a cup...

Date of travel: February 2019
More 
International Economy Accra - London

Helpful?
Thank MASA234123
Cairo
Level 3 Contributor
9 reviews
7 helpful votes
Reviewed 3 days ago
NEW

RAM (Royal Air Maroc) is presenting a very good service on Board of their planes. But the Transit Services are really poor special for long Transit Time

Date of travel: June 2018
International Economy Cairo - Montreal
Helpful?
Thank Nader S
Rabat, Morocco
Level 6 Contributor
115 reviews
8 helpful votes
Reviewed 4 days ago
NEW

I love travelling with The Royal Air Maroc, my favourite airline company, the service is always good, the chair is enough, and always space for luggage, and the price is lower if you booked in advance.

Date of travel: April 2018
International Economy Casablanca - Paris
Helpful?
Thank Doudou-Migalo
Florida
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed 4 days ago
NEW

A six hour flight from DC to Casablanca. Comfortable seats. Blankets and pillows furnished. Good entertainment. Reasonable food. An absolute delight. The crew was attentive, although not particularly friendly.

Date of travel: March 2019
International Economy Washington DC - Casablanca
Helpful?
Thank ItalyFrance
2 reviews
Reviewed 1 week ago via mobile

I arrived from Qatar to Casablanca Airport on Boeing787-8 and with Royal Air Maroc service, the trip was fast than Qatar Airways,but the sets , with the service was so week.we didn't get tissues,the sets are not organised,if we need headsets,we have to ask them personally, the blanket so small,the dinner was so terrible(they just ask us to choose chicken...

Date of travel: March 2019
More 
International Economy Doha - Casablanca

Helpful?
Thank mima-bab
Stockholm, Sweden
Level 6 Contributor
208 reviews
97 helpful votes
Reviewed 1 week ago

On the way to Marrakesh. Boarded a small propeller plane at Malaga Airport. No space for cabin luggage. I am quite big myself so hardly could get in. Suffered with the aircrew who had to use a trolley completely broken. BAD BAD BAD

Date of travel: March 2019
International Economy Malaga - Casablanca
Helpful?
Thank stig l
Guaynabo
Level 5 Contributor
74 reviews
24 helpful votes
Reviewed 1 week ago

Very good airline. Good food. Very attentive hostesses. What I did not like was that when the boarding arrives, they have an Arabic music that looks like a lament and is there until the takeoff. They should put some more cheerful music.

Date of travel: February 2019
International Economy New York City - Monrovia
Helpful?
Thank Eleanor V
2 reviews
Reviewed 1 week ago

Rude staff- Extra charges for anything- slow moving lines - routes mixed with many other flights - Many passengers in transit complicates the boarding and baggage processing efficiency

Date of travel: October 2018
International Economy Montreal - Casablanca
Helpful?
Thank JamesDonahue11
2 reviews
Reviewed 1 week ago

Poor service - Staff are rude and procedures are very inconveniencing Predatory measures to make you pay extra for anything and everything

Date of travel: March 2019
International Economy Casablanca - New York City
Helpful?
Thank JamesDonahue11
See travel tips for airlines
“I highly recommend Royal Air Maroc, it was a great experience for me and I will fly on this airline from now on.”
Navigator531673, 21 Mar 2019 | Read review
“Achetez le billet a l'avance, il est moins cher”
Doudou-Migalo, 18 Mar 2019 | Read review
“Use TAP from Malaga to Marrakesh and avoid Casablanca Airport (another story)”
689stigl, 13 Mar 2019 | Read review
“better be On time”
Afolki, 8 Mar 2019 | Read review
“just enjoy yourself!”
ChristopherC4678, 25 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Royal Air Maroc
Royal Air Maroc (AT) is Morocco's national carrier and the country's largest airline. Founded in 1957, the airline operates from a hub at Casablanca's Mohammed V International Airport (CMN). Marrakesh Menara Airport (RAK), Tangier Ibn Battouta Airport (TNG) and Paris Orly Airport (ORY) are focus cities for Royal Air Maroc. The airline's fleet of 53 planes fly to 94 destinations. These include 15 domestic cities and more than 50 countries across Africa, Europe, the Middle East, Asia and North America. Royal Air Maroc also has codeshare agreements with nine other airlines.
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