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Royal Air Maroc


2,266 reviews
Headquarters: Aeroport de Casablanca-Anfa, Casablanca Morocco +212-3260 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,266 Reviews from our TripAdvisor Community

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2,266 reviews from our community

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Showing 720: English reviews
York, United Kingdom
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

It was a struggle to get any other airline as the choice is limited but in no way did I expect the flights to be as awful as they were. On the flight out passengers were shouting at the staff (unpleasantly for no real reason) then a guy went and had a 20 minute smoke in the toilet and the...

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International Economy Manchester - Casablanca

Helpful?
Thank AnneSally
Lagos, Nigeria
1 review
Reviewed yesterday
NEW
via mobile

Very rude and unkind behaviour by the staff because I’m a black African guy. I was not able to check in online and other airlines let me do so. Furthermore the male flight attendant didn’t let me put my laptop bag in the cabin space although there was space. However I put my laptop bag in the space and he...

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International Economy London - Casablanca

Helpful?
Thank somtii
Washington DC, District of Columbia
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW

My family and I flew Royal Air Maroc on our way to Rome for a cruise. We had a layover in Morocco. It unfortunately was not an enjoyable flight and caused stress. The flight was delayed three times prior to travel. It was an overnight flights, but they kept the lights on the entire time and the passengers were unruly....

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International Economy Washington DC - Rome

Helpful?
1 Thank kma357
1 review
Reviewed 4 days ago
NEW
via mobile

THIS AIRLINE IS A COMPLETE SCAM. Don’t fly Royal Air Maroc unless you want to be screwed over at 10 o’clock at night and get trapped in Morocco. Was checking into my flight from Casablanca to NY JFK when the woman at the counter said I had a standby ticket (which I 100% did not). I explained to her that...

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International Economy Casablanca - New York City

Helpful?
Thank Tara O
Montreal, Canada
Level 4 Contributor
26 reviews
12 helpful votes
Reviewed 4 days ago
NEW
via mobile

compagnie plutot simpa.... nice meals, friendly staff. Lack of screens killed me during my 16 h flight (with comnections). Every flight was delayed between 6 and 1.5 h, but I never missed the other flight because it was also delayed. But Its feasible. The biggest BAD BAD BAD thing is smoking. I couldn't believe the smell. Altough the staff assured...

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International Economy Toronto - Casablanca

Helpful?
Thank pavka5
London, United Kingdom
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed 4 days ago
NEW
via mobile

Flight was fine. It arrived at 3:30pm local time but baggage only emerged almost 3 hours later. One announcement of a problem after an hour then nothing. Absolute nightmare. What a shambles.

International Economy Casablanca - London
Helpful?
Thank Roger M
Bucharest, Romania
Level 6 Contributor
218 reviews
33 helpful votes
Reviewed 5 days ago
NEW

Reservation for an aisle seat was somehow changed to a window seat. Flight was delayed almost three hours. Boarding process was haphazard with confusing lines and pushing. Not enough reasonable movie choices to last the eight hour flight. Beverage cart never came; horrible food.

International Economy Casablanca - Washington DC
Helpful?
Thank Tom B
Province of Latina, Italy
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed 6 days ago
NEW

the plane was parked far out in the rollfield. we had to be taken there with busses. the busses were without aircondition and the driver did not open one window. We reached the plane after aobut 15 minutes in a full bus, but we could not get off, as the plane was not ready cleaned!! the busdriver kept us inside...

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International Economy Casablanca - Sao Paulo

Helpful?
Thank Marco C
Province of Latina, Italy
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed 6 days ago
NEW

I was testing for the first time Royal Air Marco, and was very unsatisfied. My trip was from Rome to Sao Paulo, with a stop in Casablanca. The full trip itself is already very long, but the Airline made it even more longer.!! the service was not very friendly, and information about the flight or the delay did not come...

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International Economy Rome - Casablanca

Helpful?
Thank Marco C
Level 6 Contributor
100 reviews
12 helpful votes
Reviewed 1 week ago
NEW

There are pros and cons of flying with Royal Air Maroc. The pros include the price, new aircraft, and a safe flight. The cons are limited customer service due to nonchalant attitudes, at times inconsistent, and limited entertainment on the television. However, since the flight was significantly less than its competitors, we received what we paid for. The airline does...

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International Economy Washington DC - Casablanca

Helpful?
Thank Christina L
See travel tips for airlines
“Travel for the destination, not the service”
N3064UDchristinal, 11 Jul 2018 | Read review
“Take the bus from Fes to Casablanca instead”
whereskyle, 10 Jul 2018 | Read review
“Nnao viagem de air maroc!”
97jana_nat, 4 Jul 2018 | Read review
“Stay away from airport lounge”
RowerXX, 25 Jun 2018 | Read review
“Upgrade to business, if you can, on the IAD-CAS leg.”
NibblingNomad, 24 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Royal Air Maroc
Royal Air Maroc (AT) is Morocco's national carrier and the country's largest airline. Founded in 1957, the airline operates from a hub at Casablanca's Mohammed V International Airport (CMN). Marrakesh Menara Airport (RAK), Tangier Ibn Battouta Airport (TNG) and Paris Orly Airport (ORY) are focus cities for Royal Air Maroc. The airline's fleet of 53 planes fly to 94 destinations. These include 15 domestic cities and more than 50 countries across Africa, Europe, the Middle East, Asia and North America. Royal Air Maroc also has codeshare agreements with nine other airlines.
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